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Your garment steamer has a one year
parts and labour warranty against product
defects and failures when the product is
used in accordance with the terms and
conditions of this warranty statement.
This warranty commences from the original
date of purchase and is not transferable;
please retain your original proof of purchase
for any warranty claims. This warranty is
valid only in the country where the garment
steamer is purchased.
The garment steamer must be operated
in accordance with these instructions. This
garment steamer is not fit to beused as an
industrial garment steamer.
Accessories and consumables, unless
defective in manufacture, are not subject to
this warranty. In order to prolong the life of
accessories and consumables, regular care
and maintenance is recommended.
When properly used and cared for, your
garment steamer will render excellent
service; refer to the instruction manual for
further details, as misuse or failure to follow
the instructions makes this warranty void.
In the event of service or advice being
needed, please contact Electrical
Home-Aids Pty Ltd, Brandon Office Park,
Building 3, First Floor, 530-540 Springvale
Road, Glen Waverley, Victoria, 3150, or
on 1800 815 270 (AUS) 0800 282 288 (NZ),
Monday-Friday 9am-5pm EST. The decision
to repair or replace the cleaner is at the sole
discretion of Electrical Home-Aids Pty Ltd. If
Electrical Home-Aids Pty Ltd decide to repair
or replace the cleaner, it will do so at its own
cost.
Electrical Home-Aids Pty Ltd is unable to
accept responsibility under this warranty
for any repair work not carried out by an
authorised service agent or from the use of
non-genuine parts. If any part is no longer
available or manufactured, Electrical
Home-Aids Pty Ltd will replace it with a
genuine functional replacement part. This
warranty does not apply to the cost of
replacing any parts of the product due to
normal wear and tear, alterations, improper
installation, physical abuse, misuse or
accidental damage. Any transportation
costs involved in the repair of defective parts
shall be borne by the claimant.
If proof of purchase cannot be provided at
the time of a warranty claim or service, any
work carried out on the garment steamer
is chargeable. The repair of the garment
steamer under this warranty does not extend
the original period of warranty.
The benefits conferred by this warranty are
in addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other
State and Territory laws.
"Our goods come with guarantees that
cannot be excluded in the Australian
Consumer Law. You are entitled to a
replacement or refund for a major failure
and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be of
acceptable quality and the failure does not
amount to a major failure."
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