Warranty - Dexter Laundry 12ID2-25.1A Original Instructions Manual

this type of transport.
- during transportation and handling operations, the packaging with the product should not be subjected
to sharp impacts and the effects of precipitation.
- when unloading / loading, it is not allowed to use any type of equipment that works on the principle of
clamping the package
- must be transported at ambient temperature from −20°С to +50°С. Relative air humidity should not
exceed 90%.
- after transporting the device in winter conditions, it is necessary to keep it at room temperature for at
least 2 hours until the moisture is completely dry.
PROTECT OUR ENVIRONMENT
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CAUTION! This product has been marked with a symbol relating to removing electric and electronic waste.
This means that this product shall not be discarded with household waste but that it shall be returned
to a collection system which conforms to the European WEEE Directive. Contact your local authorities or
stocks for advice on recycling. It will then be recycled or dismantled in order to reduce the impact on the
environment. Electric and electronic equipment can be hazardous for the environment and for human
health since they contain hazardous substances.

WARRANTY

Dexter & UP20 products are designed to the highest DIY quality standards. We offer a 60-month warranty
for DEXTER product (tool), and a 36-month warranty of UP20 products (charger & battery) from the date
of purchase. This warranty applies to all material and manufacturing defects which may arise. No further
claims are possible, of whatever nature, direct or indirect, relating to people and /or materials. Dexter
products are not intended for professional use.
In the event of a problem or defect, you should first always consult your Dexter dealer. In most cases, the
Dexter dealer will be able to solve the problem or correct the defect.
Repairs or the replacement of parts will not extend the original warranty period.
Defects which have arisen as a result of improper use or wear are not covered by the warranty. Amongst
other things, this relates to switches, protective circuit switches and motors, in the event of wear.
Your claim upon the warranty can only be processed if:
- Proof of the purchase date can be provided in the form of a receipt.
- No repairs and/or replacements have been carried out by third parties.
- The issue is not a matter of normal wear and tear.
- The tool has not been subjected to improper use (overloading of the machine or fitting non-
approved accessories).
- The required maintenance and repair works have been performed correctly.
- There has been no forcing, improper handling, unauthorized use, or accidents.
- There is no damage caused by external influences or foreign bodies such as sand or stones.
- There is no damage caused by non-observance of the safety instructions and the instructions for
use.
- There is no force majeure on our part.
- No incorrect parts have been used, parts not made by Dexter, whereas they prove to be the cause
of deterioration.
- The tool / battery / charger have been in a wet environment (dew, rain, submerged in water, ...).
- A description of the complaint is enclosed.
The warranty stipulations apply in combination with our terms of sale and delivery.
Faulty tools to be returned to Dexter via Dexter dealer will be collected by Dexter as long as the product is
properly packaged. If faulty goods are sent directly to Dexter by the consumer, Dexter will only be able to
process these goods if the consumer pays the shipping costs.
Products which are delivered in a poorly packaged condition will not be accepted by Dexter.
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