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Summary of Contents for HP 524sf
- Page 1 Maintenance and Service Guide 524sf Monitor N75879 524sw Monitor N75888 524sh Monitor N75903 524sa Monitor N75897...
- Page 2 527sf Monitor N75882 527sw Monitor N75891 527sh Monitor N75900 527sa Monitor N75894 SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 3 Before Devices, Inc. Bluetooth is a trademark performing any maintenance or service, be owned by its proprietor and used by HP sure to read “Important Safety Information”. Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 5: Table Of Contents
Table of Contents 1 Getting started ..................................... 1 Important safety information ............................1 Important service information and precautions ......................1 RoHS (2002/95/EC) requirements ............................ 2 General descriptions ................................2 Firmware updates ................................. 3 Before returning the repaired product to the customer ................... 3 2 Monitor features .................................. -
Page 7: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 8: Rohs (2002/95/Ec) Requirements
● Please note during servicing that the primary side is the high voltage area. ● This monitor meets ROHS requirements. Be sure to use lead-free solder wire when soldering. ● If you must change a capacitor, be sure to match the polarity as printed on the PCB. ●... -
Page 9: Firmware Updates
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 10: Monitor Features
Cable management feature for placement of cables and cords NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. -
Page 11: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. 524sf/524sw/524sa/527sf/527sw/527sa 524sh/527sh Table 1-1 Front components and their descriptions Component Function Turns the monitor on or off. Power button Press to open the OSD menu. When the OSD menu Menu button is open, the Menu light turns on. -
Page 12: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. 524sf/524sw/524sh/527sf/527sw/527sh 524sa/527sa Table 1-2 Rear components and their descriptions Component Description Security cable slot Connects an optional security cable Power connector Power connector... -
Page 13: Locating The Serial Number And Product Number
Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. For worldwide models (except China Sku):... - Page 14 For China: Bar code label Safety label...
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Page 15: Illustrated Parts Catalog
WH FFC 30P(1.0mm)180mm(1FOLD+PRO)60V G/F W/CONN(A15+BC)+AL HFPOWER LENS (PC/TRANSPARENT)(OCEAN 20) WH FFC 8P(0.5mm)270mm(3FOLD)60V G/F (A8+A6) HF21.5 LCM for HP Ocean’2021.5 HP Ocean LM215WF9-HSAN1 Audio BD ASS'Y HP Encore 3.5 TTS Board (MT9052) 2LMID FRAME FOR LHD (ABS+85% recycle ABS /JACK BACK (6009-0337))(OCEAN 20 P22 G5) REAR SUPPORT-L(PCR-85% ABS+5% PET/JACK BLACK (6009-0337))WH FFC 30P(1.0mm) 380mm(2FOLD) 60V G/F W/CONN... - Page 16 MAIN BD ASS'Y HP Encore 3.5_V2 524sa (LM238WF8-SJA1) 4L MAIN BD ASS'Y HP Encore 3.5 524sa TTS (LM238WF8-SJA1) 4LMYLAR BLACK FOR SHIELDING BOT (125.7*94.4*0.5t) (OCEAN 20) SHIELDING (SECC 0.5T)(1A2H-AUDIO)(ENCORE3)-C SHIELDING (SECC 0.5T)(1A2H-AUDIO)(ENCORE3)MYLAR BLACK FOR SHIELDING TOP (57.3*50*0.2t) (OCEAN 20) SHIELDING (SECC 0.5T)(1A2H-AUDIO)(ENCORE3.5 FOR TTS)MAIN SHIELDING(OCEAN 20 P22 G5 & P22H G5) ASS'Y MYLAR BLACK(16.5*15*0.325t) (ENCORE 3-SHIELDING MIDDLE SCREW)
- Page 17 Encore 3.5 524sf 524sh WH A1007H00-6P-2L/A1257H00-6P-L #28 75mm(Delete pin4) W/B HF WH FFC 30P(1.0mm)180mm(1FOLD+PRO)60V G/F W/CONN(A15+BC)+AL HF WH FFC 8P(0.5mm)270mm(3FOLD)60V G/F (A8+A6) HF21.5 LCM for HP Ocean’2021.5 HP Ocean LM215WF9-HSAN1 REAR SUPPORT-L(PCR-85% ABS+5% PET/JACK BLACK (6009-0337)) REAR SUPPORT-R(PCR-85% ABS+5% PET/JACK BLACK (6009-0337)) MAC.
- Page 18 WH A1007H00-6P-2L/A1257H00-6P-L #28 75mm(Delete pin4) W/B HF WH FFC 30P(1.0mm)180mm(1FOLD+PRO)60V G/F W/CONN(A15+BC)+AL HF WH FFC 8P(0.5mm)270mm(3FOLD)60V G/F (A8+A6) HF MYLAR BLACK(185*40*0.325t) (ENCORE 3-M27F) MYLAR BLACK(185*40*0.325t) (ENCORE 3-527sa TTS) MAIN BD outer preelaboration for HP 527sf Lehui (LM270WFD-SJA1) MAIN BD outer preelaboration for HP 527sw Lehui (LM270WFD-SJA1)
- Page 19 DISPLAY BD ASS'Y HP Encore III REAR COVER(ABS 85% PCR +5% OBP/JACK BLACK (6009-0337))(ENCORE 3-M27F)ASS'Y REAR COVER(ABS 85% PCR +5% OBP/CERAMIC WHITE)(ENCORE 3-M27FW)ASS'Y REAR COVER(ABS 85% PCR +5% OBP/CERAMIC WHITE)(ENCORE 3-M27FWA)ASS'Y SPK BOX 2W 4ohm 50*72*18.34mm (R420mm/L130mm) IEC for HP Encore3.5 HF 527sh...
- Page 20 WH A1007H00-6P-2L/A1257H00-6P-L #28 75mm(Delete pin4) W/B HF WH FFC 30P(1.0mm)180mm(1FOLD+PRO)60V G/F W/CONN(A15+BC)+AL HF WH FFC 8P(0.5mm)270mm(3FOLD)60V G/F (A8+A6) HF MYLAR BLACK(185*40*0.325t) (ENCORE 3-M27F) MAIN BD ASS'Y HP Encore 3.5_V2 527sh (LM270WFD-SJA1) 2L BOT SHIELDING (SECC 0.5T)(1A2H-AUDIO)(ENCORE3)-C HINGE-HOLDER BKT(SGCC 2T) (Hp M24h&M27h) NECK(Hp M27h)(Sliver)_CX...
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Page 21: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 22: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 23 Prepare the monitor for disassembly. See Preparation for disassembly on page 16. Remove the Rear Cover: For 524sf, 524sw, 527sf, 527sw Lay the display on soft desk and press the button of stand to unlock the stand, then pull out the stand from the monitor head.
- Page 24 3. Strip two screws from the rear cover, then move rear cover follow the below way. 4. Strip four screws from the hinge.
- Page 25 5. Remove the acetate tapes from the LVDS/ LED cable. 6. Pull out the LVDS/ LED cable to panel and MB. 7. Strip ten screws from the rear cover supporter and M/B...
- Page 27 For 524sh, 527sh 1. Lay the display on soft desk and twist out the screw to unlock the stand, then pull out the stand from the monitor head. 2. Twist out the screws and separate base and stand. Twist out two screws...
- Page 28 3. Strip four screws from the rear cover, then move rear cover follow the below way. 4. Strip four screws from the hinge.
- Page 29 5. Remove the acetate tapes from the LVDS/ LED cable.
- Page 30 6. Pull out the LVDS/ LED cable to panel and MB.
- Page 31 For 524sa, 527sa 1. Lay the display on soft desk and press the button of stand to unlock the stand, then pull out the stand from the monitor head. 2. Twist out the screw and separate base and stand.
- Page 32 3. Strip two screws from the rear cover, then move rear cover follow the below way. 4. Strip four screws from the hinge.
- Page 33 5. Remove the acetate tapes from the LVDS/ LED cable. 6. Pull out the LVDS/ LED cable to panel and MB.
- Page 34 7. Strip ten screws from the rear cover supporter and M/B.
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Page 35: Connector Repair
Connector repair 524sf, 524sw, 524sh This procedure includes HDMI and VGA connectors. The connectors are on the main board The connectors identifiers are as follows: Connector Location P100 HDMI P200 527sf, 527sw, 527sh This procedure includes HDMI and VGA connectors. - Page 36 524sa This procedure includes HDMI and VGA connectors. The connectors are on the main board The connectors identifiers are as follows: Connector Location P100 HDMI 1/2 P200 527sa This procedure includes HDMI and VGA connectors. The connectors are on the main board The connectors identifiers are as follows: Connector Location...
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Page 37: Vga Connector P100
Prepare the monitor for disassembly. See Preparation for disassembly on page 16. connector P100 524sf, 524sw, 524sh, 524sa, 527sf, 527sw, 527sh, 527sa Repair the VGA connector: Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the P100 out of the through holes. -
Page 38: Hdmi Connector P200
HDMI connector P200 524sf, 524sw, 524sh, 524sa, 527sf, 527sw, 527sh, 527sa Repair the HDMI connector: Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. 2) Use a soldering iron or hot air gun to melt the solder on the pins. -
Page 39: Function Test
Function test After repair, be sure to confirm that all functions are working. 524sf, 524sw, 524sh, 527sf, 527sw, 527sh Table 4-1: Function test Test item Operating description Operating description Tool used Tool used Confirm whether image displays correctly on the... - Page 40 Screen is blank Power cord is disconnected. Connect the power cord. or video is flashing. Monitor is off. Power the power button. NOTE: If pressing the Power button has no effect, press and hold the power button for 10 seconds to disable the Power button lockout feature.
- Page 41 No low-power The monitor’s power button is locked. Press and hold the power button for 10 sleep mode seconds to disable the power button lock function.
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Page 42: Index
Index preparation for disassembly, 16 components rear, 5, 6 RC removal, 16 connector repair, 29 rear components, 5, 6 DisplayPort connector location, 6 removal features, 4 RC, 16 firmware updates, 2 removal and replacement procedures, 16 function test, 33 returning to customer, 3 HDMI connector location, 6 RoHS (2002/95/EC) requirements, 2 safety information, 1...
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Questions and answers
I have my macbook air connected to this monitor but I don't know how to operate what I see on the monitor from my laptop. Do I need to connect a mouse to the laptop or to the monitor?
To operate the HP 524sf monitor with your MacBook Air, connect the monitor to the laptop using an HDMI or VGA cable, depending on the available ports. Use the power button on the monitor to turn it on. Adjust settings using the on-screen display (OSD) menu with the menu and OSD buttons.
You should connect a mouse to your MacBook Air, not the monitor, as the monitor does not have USB ports for peripheral connections.
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@Mr. Anderson
@Cheri Tolton-Whatley
How can I safely disconnect part 17 (the handle of the monitor) from HP series 5 527sf without damaging the connection to the actual monitor slot? After connecting it, it seems stuck and cannot be removed easily, as expected for repackaging and transportation.
To safely disconnect the handle (part 17) from the HP 524sf monitor:
1. Lay the display on a soft desk surface.
2. Press the stand release button to unlock the stand and pull it out from the monitor head.
3. Twist out the screw to separate the base and stand.
4. Remove two screws from the rear cover.
5. Remove four screws from the hinge.
6. Remove acetate tapes from the LVDS/LED cable.
7. Carefully disconnect the LVDS/LED cable from the panel and mainboard.
These steps ensure safe disassembly, preventing damage to the handle connection.
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Is the HP527sa the same as the 524sf regarding owners manuals
Both the HP 527sa and HP 524sf are covered in the same "Maintenance and Service Guide," which provides information on spare parts, removal and replacement procedures, diagnostic tests, and troubleshooting for multiple monitor models, including these two. Therefore, they share the same manual.
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