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FAQ
150
CATEGORY
Phone
Function
Phone
Function
Phone
Function
Phone
Function
Phone
Function
SUB-CATEGORY
Which languages
Language
are supported
Support
when using Play
Store?
How do I set up
VPN
a VPN?
My screen turns
off after only 30
seconds. How
Screen Time Out
can I change the
amount of time
for the backlight
to turn off?
When Wi-Fi and
4G are both
Wi-Fi and 4G
available, which
service will my
phone use?
Is it possible to
remove an app
Home Screen
from the Home
screen?
QUESTION
The Play Store app supports English
and Spanish. Third party apps may not
support all languages.
VPN access configuration is different
according to each company. To
configure VPN access from your
phone, you must obtain the details
from your company's network
administrator.
1. From the Home screen, touch and
hold the Recent Apps button
2. Tap Settings > Display > Screen
timeout.
3. Tap the preferred screen backlight
timeout time.
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there will be no
notification when your phone switches
from one to the other.
To know which data connection is
being used, check the 4G
icon
your screen.
No. Apps can't be removed from the
Home screen, but you can uninstall
apps that you've downloaded to your
phone to remove them. Just touch and
hold the downloaded app icon until the
Uninstall bar appears at the top of the
screen. Then, without lifting your
finger, drag the icon to the Remove
bar, then lift your finger.
ANSWER
or Wi-Fi
in the Status Bar at the top of
.
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