LG V40 ThinQ User Manual
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USER GUIDE
LM-V405UA
Copyright ©2018 LG Electronics Inc. All rights reserved.
www.lg.com
MFL71180401 (1.0)

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Summary of Contents for LG V40 ThinQ

  • Page 1 USER GUIDE LM-V405UA Copyright ©2018 LG Electronics Inc. All rights reserved. www.lg.com MFL71180401 (1.0)
  • Page 2 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
  • Page 4: Table Of Contents

    Table of contents Turning the power on or off Installing the SIM card and memory card Removing the memory card Custom-designed Battery Features Touch screen Home screen Camera features Screen lock Gallery features Memory card encryption Sound quality and effects Taking screenshots Floating Bar Entering text...
  • Page 5 Open Source Software Notice Information Music Regulatory information Calculator (FCC ID number, etc.) LG Health Trademarks NextRadio More information File Manager Smart cleaning LG Mobile Switch LG SmartWorld Downloads Calendar Email For Your Safety Settings LIMITED WARRANTY Settings STATEMENT Network Sound...
  • Page 6: Custom-Designed Features

    Custom-designed Features...
  • Page 7: Camera Features

    Camera features Google Lens You can get more information or take desired actions on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in the Camera app. For example, when you use Google Lens on a: •...
  • Page 8 Portrait You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or color effect to the background. , and tap Portrait. Drag the slide bar to the left or right to adjust the blur strength. •...
  • Page 9 • Color effect: Tap to select a background color. to take a photo. • While taking a photo with rear camera, keep the distance to your subject to 1.3 ~ 5 feet. • This feature is not available if the surroundings are too dark. Custom-designed Features...
  • Page 10 Triple shot The triple cameras located on the back of the device take a series of photos with different angles of view and save as a video with slide effect. , and tap Triple shot. to take a photo. • The triple cameras take photos automatically in sequence.
  • Page 11 AI CAM You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality. , then tap AI CAM. When the object is recognized, the best effect for the scene is applied. •...
  • Page 12 Cine shot You can record a moment and make a video with only a part of the scene in motion. While recording a video, hold the device steady. After recorded, rub an area in the video you want in motion. The selected area starts moving and the rest of the video remains still.
  • Page 13 Makeup Pro While taking selfies, you can apply various makeup techniques. When using the front camera, adjust the skin tone and apply eye and lip makeups. , switch to the front camera, then tap Select a desired makeup option, then drag the slide bar to the left or right to adjust the effect.
  • Page 14 Preview You can preview images of different angles taken by the triple cameras located on the back of the device and select a desired angle to take a photo or record a video. Before taking a photo, touch and hold a camera view icon to display preview icons of three angles on the right.
  • Page 15 Cine Video You can record a movie-like video. , then tap MODE Cine Video to record a video. • : Record a video by selecting the point zoom feature to zoom in/ out around a specific desired area. • : Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect.
  • Page 16: Gallery Features

    Gallery features Related content You can edit and customize related content in Gallery. While viewing a picture preview, tap When the icon related with the date or location where you took the photo appears, touch the screen. • You can view photos taken on the same day or at the same location. Custom-designed Features...
  • Page 17 • Tap to access additional options. Making a GIF You can create a GIF file from Gallery. While viewing an album, tap Create GIF. Select the desired photos and videos to create a GIF file and then tap NEXT. • You can add more images and adjust the GIF speed, screen ratio, and file order.
  • Page 18 Making a collage You can make a collage from the associated content. While viewing an album, tap Make collage. Select the desired images to add to the a collage and then tap NEXT. • Select the desired layout from the bottom of the screen. Tap MAKE.
  • Page 19 • : Add background music or adjust the playback time. - To select a file for the background music, tap - To download a file for the background music, tap - To adjust the volume of background music and original video, tap •...
  • Page 20 Creating a movie You can create a new movie by putting images and videos together. Photos tab, then tap Create movie. You can also tap Play tab, then tap Create movie. Select images or videos for your movie and tap NEXT. Edit the selected images and videos and then tap SAVE.
  • Page 21 Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have previously added.
  • Page 22 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. •...
  • Page 23: Sound Quality And Effects

    Sound quality and effects DTS:X 3D Surround You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device. Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.
  • Page 24: Floating Bar

    Floating Bar Floating Bar overview You can access frequently used features, including shortcuts, screenshots, music player, and quick contacts, by touching and swiping Floating Bar on the screen. Settings General To enable the Floating Bar feature, tap Floating Bar Opening and closing the Floating Bar •...
  • Page 25 Moving the Floating Bar position • Floating bar open: Touch and hold Floating Bar, then drag it to the desired location. • Floating bar closed: Touch and hold Floating Bar, then drag it to the desired location along the edge of the screen. Changing the position of Floating Bar You can set the area in which the Floating Bar can move or be pinned.
  • Page 26 Disabling Floating Bar You can disable Floating Bar by using one of the following methods: • With Floating Bar closed, touch and hold and then drag it to Remove at the top of the screen. • on Floating Bar, then tap at the top of the screen.
  • Page 27: Google Assistant

    You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. •...
  • Page 28 Select whether to use the voice recognition unlock feature. • When this feature is activated, you can unlock the screen by saying “Ok Google” while the screen is turned off or unlocked. • This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.
  • Page 29: Audio Recording Features

    Audio recording features The HD Audio Recorder feature allows you to configure the audio settings manually so that you can record audio based on your environment. Recording modes You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.
  • Page 30 Other useful features for use of the HD Audio Recorder app GAIN You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is recorded. You can filter any low-pitched noises such as the low hum of the air conditioner.
  • Page 31: Fingerprint Recognition

    Knock Code, pattern, PIN or Password. • If the device cannot detect your fingerprint, or you forget the value specified for registration, visit the nearest LG Customer Service center with your device and ID card. Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons.
  • Page 32 • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.
  • Page 33 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint is registered. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.
  • Page 34: Face Recognition

    The recognized facial data is securely stored in your device. • If the device cannot detect your face, or you forget the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card. •...
  • Page 35 Registering facial data Before using the face recognition feature, register your facial data on your device. Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password. •...
  • Page 36 Improving the face recognition You can add facial data in various conditions to improve face recognition. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK.
  • Page 37: Multi-Tasking Feature

    Swiping to unlock after your face is recognized After your phone recognizes your face, you must swipe the screen to unlock. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Tap Swipe to unlock after face recognized to activate the feature.
  • Page 38 Home touch button. • To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store. Custom-designed Features...
  • Page 39: Always-On Display

    Overview screen The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap on the Home touch buttons. • Touch and hold an app and drag it to the top of the screen to start the app with the Multi-Window feature.
  • Page 40: Quick Help

    Quick Help You can view help information about the main features of the device or frequently asked questions. Search for help information using keywords. You can solve your problems quickly by consulting one-on-one with a specialist. Quick Help. Search for help information by entering keywords in the search field. •...
  • Page 41 WARNING Despite a rating of IP68, your device is not impervious to conditions not tested in LG’ s controlled environment. Please note that any damages that occur due to such causes changes the color of the LDI (Liquid Damage Indicator). If the color of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’...
  • Page 42 • Do not use the product in places where it may be sprayed with high pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.
  • Page 43: Basic Functions

    Basic Functions...
  • Page 44: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.
  • Page 45: Parts Overview

    Parts overview Front camera lens Proximity/Ambient light (Standard angle) sensor Earpiece Front camera lens (Wide-angle) Volume keys (+/-) Power/Lock key Google Assistant key Touch screen Stereo headset jack Charger/USB cable port Microphone Rear camera lenses (Telephoto / Super wide-angle / Flash Standard) Fingerprint sensor...
  • Page 46 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down (-) key and Power/Lock key at the same time for a second to take a screenshot.
  • Page 47 • Fingerprint sensor - Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview details. • Some functions may be restricted for access, depending on the device specifications. • The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna.
  • Page 48: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting for the device may take longer than usual. Turning the power off Press and hold the Power/Lock key, then select Power off.
  • Page 49: Installing The Sim Card And Memory Card

    Installing the SIM card and memory card Insert the SIM card from your mobile service provider and the separately purchased memory card into the device. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly. Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
  • Page 50 SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...
  • Page 51: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 52 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...
  • Page 53 Wireless chargers that support EPP (Extended Power Profile) allow high-speed wireless charging. • Because the LG limited warranty does not cover the use of third party accessories, contact the third party manufacturer. Basic Functions...
  • Page 54: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using them.
  • Page 55 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
  • Page 56 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
  • Page 57: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 58 Home screen layout You can view all apps and organise widgets and folders on the Home screen. Status bar Weather widget Google Search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
  • Page 59 • Home touch buttons : Return to the previous screen. Close the keypad or pop-up windows. : Tap to go to the Home screen. To launch Google Assistant, touch and hold. : Tap to view a list of recently used apps or run an app from the list.
  • Page 60 Changing the color of the Home touch buttons bar You can change the background color of the Home touch buttons. Settings Display Home touch buttons Color. Under Color, tap the desired color. Lock/hide icon The icon to lock or hide the Home touch buttons appears at the bottom left of the screen.
  • Page 61 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 62 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. • To rearrange, add, or remove icons, tap EDIT. •...
  • Page 63 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen. Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below.
  • Page 64 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 65 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
  • Page 66 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...
  • Page 67: Screen Lock

    • Icon shape: Choose a desired shape for icons. • Google feed: Turn this on to show Google feed to the left of the main Home screen. • Sort apps by: Set how apps are sorted on the Home screen. •...
  • Page 68 Setting a screen lock There are several options available for configuring the screen lock settings. Settings General Lock screen & security Select screen lock and then select the method you prefer. Customize the following settings: • None: Deactivate the screen lock function. •...
  • Page 69 Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information. • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Page 70 You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • Page 71 Turning the screen on Double-tap the middle of the screen. • Tapping the top or bottom of the screen may decrease the recognition rate. Turning the screen off Double-tap on an empty space on the screen. You can also double-tap an empty space on the status bar. Knock Code You can unlock the screen by creating your own Knock Code.
  • Page 72: Memory Card Encryption

    Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. Settings General Lock screen & security Encryption & credentials Encrypt SD card. Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.
  • Page 73: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap...
  • Page 74: Entering Text

    Entering text Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard. Select the desired keyboard input method from the Smart toolbar. and select the input method you want to show on the Smart tool, or reorganize them.
  • Page 75 Smart Tool Tap to add emojis. Tap to add avatar stickers. Tap to add ani-stickers. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network.
  • Page 76 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.
  • Page 77 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap Keyboard height and layout QWERTY keyboard layout.
  • Page 78 Customizing the keyboard height You can customize the keyboard height to maximize hand comfort when typing. Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. You can also tap Keyboard height and layout Keyboard height.
  • Page 79 You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout One- handed operation. You can also tap Keyboard height and layout One-handed operation.
  • Page 80 Adding languages to the keyboard You can make additional languages available for keyboard input. Settings General Language & input On-screen keyboard LG Keyboard Select languages. You can also tap Select languages. Select the languages you want to use on the keyboard.
  • Page 81: Content Sharing

    Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. On the keyboard tap You can also touch and hold the text input window, then select CLIP TRAY.
  • Page 82 Nearby devices menu in each app. Use content from nearby devices as if you were using it on your device. Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files...
  • Page 83: Do Not Disturb

    Viewing content from your cloud You can directly view the content saved on your cloud account, without downloading it to your device. From the Gallery or Music app, select Cloud. Or from the File Manager app, select Manage Account. Select a cloud account and sign in. Save or play content in your cloud.
  • Page 84: Useful Apps

    Useful Apps...
  • Page 85: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
  • Page 86: App Trash

    Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation.
  • Page 87: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messages, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...
  • Page 88: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 89 Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. • To add or edit a rejection message, tap Settings Network Call Call blocking &...
  • Page 90 Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards. You can also Call logs. Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: •...
  • Page 91: Messages

    Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap • To delete call records, tap Delete.
  • Page 92 Tap the text field and enter your message. • To enter a emoji, tap and tap . Select a category and make a selection from the list to insert it into your current message. Review your message and tap Sending a multimedia message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with the contents such as images, videos, etc.
  • Page 93 • Location: You can send your location. • Record audio: Touch and hold until you finish recording. • To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the attachment. When you are finished creating your new MMS message, tap Saving and resuming a draft message While composing a text or multimedia message, tap to automatically...
  • Page 94 Managing message conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messages screen. This allows you to see exchanged messages (similar to a chat program) with a contact on the same screen. Read a text message •...
  • Page 95 Reply to a message On the Messages screen, tap a message thread to open it. While viewing a message, tap the text field and type your reply message. Once completed, tap To return to the Messages screen from a text message thread, tap •...
  • Page 96 View contact information from a message When you have received a message from someone in your stored contacts, you can tap the contact’ s photo or icon in the message thread to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call, send an email message to the contact, and more.
  • Page 97 • Hear outgoing message sounds: Enable to play sounds when you send a message. • Your current country: Allows you to set your current country. • Smart Reply: Select whether to show suggestions when available. • Automatic link previews: Select whether to show previews in messages.
  • Page 98: Camera

    Camera You can take a photo or record a video to cherish all of your memorable moments. Starting the camera Your phone has the integrated triple cameras that let you capture pictures and videos in various angles. • Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
  • Page 99 Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap MODE Auto ( To take a photo, tap . To record a video, tap Change the camera angle. (Telephoto/Standa Turn the flash on rd-Angle/Super or off.
  • Page 100 Recording a video Select a camera mode and tap the subject to focus the camera on. • To take a photo while recording a video, tap • To pause the video recording, tap . To resume the video recording, • While recording a video, you may spread or pinch two fingers to zoom in or out.
  • Page 101 Take brighter, sharper photos in low illuminance Super Bright conditions. (When the Super Bright Camera mode is Camera selected, it automatically turns on or off depending on the surrounding light conditions.) Obtain photos in vivid colors and get compensated effects even when they are taken against the light. These functions are provided by the High Dynamic Range (HDR) technology equipped in the camera.
  • Page 102 Various camera modes Cine Video You can record a movie-like video. Cine Video for details. Food You can optimize the quality of your food photos or videos using the color slide bar and white balance. Tap MODE To take a photo, tap .
  • Page 103 Slo-mo You can create an entertaining video by changing the moving speeds of subjects in your video. This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down.
  • Page 104 Flash Jump-Cut Photos taken at a regular interval are saved as GIF files. Tap MODE Flash Jump-Cut. • Photos are taken every 3 seconds and saved as a GIF file. • on the screen to select the number of photos you want to take.
  • Page 105 Google Lens You can get more information or take desired actions on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in the Camera app. Portrait You can take sharp portrait by applying camera lens blur effect. Portrait for details.
  • Page 106 Manual camera mode You can create professional level photos by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options. , then tap MODE Manual ( ). Customize the following camera settings. Select the desired scene from the recommended...
  • Page 107 Cheese shutter Take photos with voice commands. Tag locations Save the image with GPS location data. Displays guide grids so that you can take photos based Guide on the horizontal and vertical reference lines. Add signature Displays a personalized signature on the photos. Select if you want to store the pictures and videos in the Storage Internal storage or SD card.
  • Page 108 Manual video mode You can record a video by using various features, such as white balance, focus, brightness, ISO, shutter speed and more. , then tap MODE Manual ( Customize the camera settings. Reset the settings. Adjust audio Adjust shutter balance.
  • Page 109 Tag locations Save the image with GPS location data. Displays guide grids so that you can record videos based Grid on the horizontal and vertical reference lines. Select if you want to store the pictures and videos in the Storage Internal storage or SD card.
  • Page 110 Focus peaking You can adjust the focus on the subject with the focus peaking feature. Access Focus peaking by tapping the Manual Focus (MF) button. When Focus peaking is enabled, the subject you focus on appears green. Move the toggle wheel up and down to focus on the desired area, then take the photo.
  • Page 111 Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. • Use the front camera to take selfies. See Selfie shot for details.
  • Page 112 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
  • Page 113 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face.
  • Page 114 Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken. •...
  • Page 115 quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.
  • Page 116: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. • Saved photos and videos are displayed by folder. Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo.
  • Page 117 Viewing photos Access additional options. Start the camera. Back to the previous screen. Add to or remove from your favorites. Open the Google Lens. Write a memo on a Delete images. photo. View related Share images. content. Edit images. • To display the menu items, gently tap the screen.
  • Page 118 Editing photos While viewing a photo, tap Use a variety of effects and tools to edit the photo. Tap SAVE to save changes. • The changes are overwritten to the original file. Save copy. • To save the edited photo as another file, tap Playing a video Open with QSlide.
  • Page 119 Editing videos While viewing a video, tap Use a variety of effects and edit tools to edit the video. Automatically create a 15 sec, 30 sec or 60 sec Adjust the video clip. resolution. Create a movie using Revert the edit. various effects.
  • Page 120: Chrome

    Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • in an album or in a tab, select files you want to delete, then tap DELETE.
  • Page 121: Google Apps

    Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device.
  • Page 122 Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Photos View or share photos or albums saved on your device. Docs Create documents or edit documents created online or from another device.
  • Page 123 Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import.
  • Page 124 Searching for contacts You can search for contacts by using one of the following options: • from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. •...
  • Page 125: Quickmemo

    Creating groups On the contacts group list, tap Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap SAVE to save the new group. QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad.
  • Page 126 Writing notes on a photo Essentials QuickMemo+. to take a photo, then tap OK. • The photo is automatically attached into the notepad. to write notes on the photo. • Write notes by hand on the photo. • Enter text below the photo. to save the note.
  • Page 127: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. Essential Clock Alarm. to add a new alarm. Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. •...
  • Page 128: Tasks

    Stopwatch You can use the stopwatch to record a lap time. Essential Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. •...
  • Page 129: Music

    Music You can play and manage songs or music albums. Essentials Music. Select a category. Select a music file. Set sound effects. Back to the previous Access additional options. screen. Switch to the playlist. Turn on/off Boombox Pause or play. show.
  • Page 130: Calculator

    You can manage your health and maintain good exercise habits by keeping track of the exercises you do. Getting started with LG Health You can configure LG Health when launching the app for the first time or after resetting it. Essentials LG Health.
  • Page 131 LG Health may vary or may not be available, depending on the country and service provider. LG Health functions that are available and apps that can be added to LG Health may vary, depending on the country. This is due to differing laws and regulations.
  • Page 132: Nextradio

    NextRadio You can listen to FM radio. Essentials NextRadio. • To use this app, first connect earphones to the device. The earphones function as the radio antenna. • This function may not be supported depending on the area. File Manager You can view and manage files saved on your device or cloud.
  • Page 133: Lg Mobile Switch

    LG Mobile Switch You can transfer data from your old LG device to a new LG device. Management LG Mobile Switch. You can also tap Settings General Backup LG Mobile Switch. Follow the on-screen instructions to select a desired method for transfer.
  • Page 134: Downloads

    Downloads You can view, delete or share files downloaded via the Internet or apps. Management Downloads. Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events Calendar. Select a date, then tap Enter event details and tap SAVE. Syncing events Calendars to sync, and select a calendar to sync.
  • Page 135: Email

    Email Use the Email application to send and receive emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange account for your corporate email needs. Set up Email account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
  • Page 136: Settings

    Settings...
  • Page 137: Network

    Settings You can customize the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 138 Connecting to a Wi-Fi network On the settings screen, tap Network Wi-Fi. to activate it. • Available Wi-Fi networks appear automatically. Select a network. • You may need to enter the network’ s Wi-Fi password. • The device skips this process for previously accessed Wi-Fi networks.
  • Page 139 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
  • Page 140 Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Network Mobile data. to activate it. Customizing mobile data settings On the settings screen, tap Network Mobile data. Customize the following settings: On: Enable to use data connections on mobile networks.
  • Page 141 Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on.
  • Page 142 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it. Tap Set up Wi-Fi hotspot and enter the Wi-Fi name (SSID) and password.
  • Page 143 Wi-Fi Sharing When you activate this feature with the device connected via Wi-Fi, the shared devices are connected to the network by using your device’ s Wi-Fi. If this feature is deactivated, the mobile data features is used for network connection.
  • Page 144 Screen sharing You can play the screen and sound of the device on a different device, such as a TV, that supports the Miracast function. On the settings screen, tap Network Screen sharing. to activate it. Select a device from the list of nearby devices. •...
  • Page 145 On the settings screen, tap Network Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Network File sharing. Customize the following settings: •...
  • Page 146 Not-allowed devices: View a list of devices not permitted to access content on your device. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network LG AirDrive.
  • Page 147 MirrorLink You can connect the device to a car via USB to use the MirrorLink app installed on the device from the infotainment system or the head unit of the car. • This app is available only in cars that support MirrorLink. •...
  • Page 148 Adding VPN On the settings screen, tap Network VPN. Tap Basic VPN or LG VPN. Tap Add Basic VPN or Add LG VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap SETTINGS Setting a from the notification screen to activate the screen lock.
  • Page 149: Sound

    Ring with vibration: Set the device to vibrate and play a ringtone • simultaneously. • Flash alert for incoming call: Set the flash to blink according to LG ringtone. • Notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.
  • Page 150: Display

    • Dialing keypad sound: Enable the keypad sound effect. • LG Keyboard sound: Enable the LG keyboard sound effect. • Touch sound: Enable the sound effect to play when tapping an item. • Screen lock sound: Enable the sound effect to play when the screen is locked or unlocked.
  • Page 151 • Always-on display: Always display information, such as the date, time and notifications, even when the screen is turned off. For details, see Always-on display • App scaling: Adjust the screen size of apps. Aspect ratio • This device uses 19.5:9 aspect ratio. Some downloaded apps may not support 19.5:9 aspect ratio.
  • Page 152: General

    • Auto-rotate screen: Automatically rotate the screen according to the device’ s orientation. • Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger.
  • Page 153 • Face Recognition: Allows you to unlock the screen with your face. See Face recognition overview for details. • Content lock: Allows you to set a lock type (password or pattern) for your QuickMemo+ and Gallery files. • Location: You can customize how your location information is used by particular apps.
  • Page 154 Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. On the settings screen, tap General Apps & notifications. Customize the settings. Battery You can view the current battery information or turn on power-saving mode.
  • Page 155 • SD card: View the total storage space and free space in the memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap Accounts You can add or manage accounts, including a Google account. You can also sync particular apps or user information automatically.
  • Page 156 • Vision Large mouse pointer: Magnify the mouse pointer. • Vision High contrast screen: Turn the background color into black for a high contrast screen. • Vision Screen color inversion: Increase the display color contrast for people with low vision. •...
  • Page 157 • Motor & cognition Touch and hold for calls: Answer or decline calls by touching and holding the call button instead of dragging it. • Motor & cognition Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time.
  • Page 158 Floating Bar You can access frequently used features, such as Shortcuts, Screen capture, Music player, and Quick contacts, by tapping and swiping the Floating Bar overview floating bar on the screen. See for details. Gaming You can configure settings for game tools, graphics and battery saving feature.
  • Page 159 Shortcut keys You can customize the shortcut key settings. On the settings screen, tap General Shortcut keys. of each option that you want to activate. • Open Camera: Press the Power key twice to open Camera. • Open Capture+: Press the Volume Up key twice to open Capture+ when the screen is locked or off.
  • Page 160 Current keyboard: View the keyboard currently in use. Select a keyboard to use when entering text. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. Physical keyboard: Select to use the physical keyboard, or check •...
  • Page 161 You can back up data saved on your device to another device or account. On the settings screen, tap General Backup. Customize the following settings: LG Mobile Switch: Allows you to transfer data from an old LG • device to your new LG device. Follow the on-screen instructions to select a desired method for transfer.
  • Page 162 Restart & reset You can reset the device including network and app settings. On the settings screen, tap General Restart & reset. Customize the following settings: • Auto-restart: Automatically restart to optimize the device at a set time. Tap to activate this feature. Select a desired date and time for the device to automatically restart.
  • Page 163 About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap General Regulatory &...
  • Page 164: Appendix

    Appendix...
  • Page 165: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. •...
  • Page 166: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 167 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 168: Anti-Theft Guide

    Anti-Theft Guide You can set up your device to prevent other people from using it if it’ s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.
  • Page 169: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
  • Page 170: Trademarks

    © DTS, Inc. All Rights Reserved. • Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • V40 ThinQ is a trademark of LG Electronics, Inc.
  • Page 171: More Information

    • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center. • You can purchase protective cases to protect your device from damage on the market.
  • Page 172 Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device → → Type Item details →...
  • Page 173: Faq

    This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 174 If you are using the device with maximum screen brightness, decrease the brightness. • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Center. Appendix...
  • Page 175 Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off. This is a normal operation for the devices that support this feature. • If the device temperature rises above a certain level, a warning message appears.
  • Page 176 Make sure the device is charging at a moderate temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 177 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Hangs or freezes Restart the device •...
  • Page 178 Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device.
  • Page 179 For Your Safety...
  • Page 180 Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 181 Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’...
  • Page 182 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 183 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.
  • Page 184 World Health Organization Avenue Appia 20 1211 Geneva 27 Switzerland Telephone: 011 41 22 791 21 11 http://www. w ho.int/mediacentre/factsheets/fs193/en/ International Commission on Non-Ionizing Radiation Protection c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1 85764 Oberschleissheim Germany Telephone: 011 49 1888 333 2156 http://www.icnirp.de American National Standards Institute 1819 L Street, N.
  • Page 185 The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
  • Page 186 FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-309 modified the exception of wireless devices under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless devices be compatible with hearing-aids.
  • Page 187 In the above example, if a hearing aid meets the M2 level rating and the wireless device meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal usage” while using their hearing aid with the particular wireless device.
  • Page 188 The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some common sense recommendations when using any portable audio device: • Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
  • Page 189 * American National Standards Institute; National Council on Radiation Protection and Measurements; International Commission on Non-Ionizing Radiation Protection. Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).
  • Page 190 Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Health Care Facilities Turn your device OFF in health care facilities when any regulations posted in these areas instruct you to do so.
  • Page 191 For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
  • Page 192 • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.
  • Page 193 Wireless Charging • This product supports wireless charging. Use a WPC (Qi) certified wireless charger (sold separately) to charge the product. • Some coiled wireless chargers may not support wireless charging. Wireless chargers that support EPP (Extended Power Profile) allow high-speed wireless charging.
  • Page 194 Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. •...
  • Page 195 Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. •...
  • Page 196 FDA Consumer Update The U.S. Food and Drug Administration’ s Center for Devices and Radiological Health Consumer Update on Mobile Phones: 1. Do wireless devices pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless devices.
  • Page 197 The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: • National Institute for Occupational Safety and Health •...
  • Page 198 laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure.
  • Page 199 The FDA has been a leading participant in the World Health Organization International Electro Magnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world.
  • Page 200 the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques, ” sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless device users. The test method uses a tissue-simulating model of the human head.
  • Page 201 or other ill effects. Their recommendation to limit wireless device use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices.
  • Page 202 Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; •...
  • Page 203 6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary.
  • Page 204 LIMITED WARRANTY STATEMENT...
  • Page 205 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
  • Page 206 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
  • Page 207 Call 1-800-793-8896 and select the appropriate option from the menu. Or visit our website at http://www.lg.com . Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC – Mobile Handsets DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for procedures for obtaining warranty service.
  • Page 208 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632.
  • Page 209 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
  • Page 210 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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