Intelligent Provisioning cannot launch One-Button secure erase
Symptom
You are unable to launch One-button secure erase from Intelligent Provisioning.
Solution 1
Cause
You do not have the correct license.
Action
Install an iLO Advanced license to use One-button secure erase.
Solution 2
Cause
The user credentials provided doesn't have sufficient privileges to start the erase.
Action
Log in with a user account that provides all privileges or change the user privileges.
One-Button secure erase is unsuccessful or reports errors
Symptom
One-button secure erase reports errors for one or more components in the system and does not successfully erase the
system.
Solution 1
Cause
The drive doesn't support the secure erase method, or the drive failed to complete the erase.
Action
1. Do one of the following:
•
For drives supported by One-button secure erase: Launch One-button secure erase again.
•
For drives that are not supported by One-button secure erase: Use the System Erase and Reset function.
Troubleshooting
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