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Washing Machine User Manual WTV9745XM Document Number : 2820527222_EN/ 16-06-22.(7:40)
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Dear Customer, Please read this user manual first! Thank you for preferring a Beko product. We hope that you get the best results from our product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product and keep it as a reference for future use.
1. General safety instructions 1.1 Children's safety • Children under the age of should be kept away unless continuously supervised. • This product can be used by children at and WARNING! above years old and by persons whose physical, sensory or mental capabilities were not fully developed or who lack experience and knowledge provided that they are supervised or trained on the safe usage of the product and...
1.2 Product safety • Unplug the product when not in use. • Always have the installation and repairing procedures carried out by the Authorised WARNING! Service Agent. • Do not force open the locked loading door. The door will open immediately after the washing cycle has ended.
1.4 Hot surface safety • The glass of the loading door gets too hot while washing at high temperatures. Therefore, especially do not allow children touch the glass while washing. WARNING! 1.5 Other • Do not use combustible, flammable and other similar chemicals for product cleaning or other purposes.
2. Instructions for environmental protection 2.1 Compliance with WEEE Directive This product does not contain harmful and forbidden materials described in the "Regulation on the Control of the Waste Electrical and Electronic Equipment" issued by T.R. Ministry of Environment and Urbanization. It complies with the WEEE Directive.
2.4 What you can do for energy saving • Comply with the information in the programme and consumption table section. - If the washing machine is overloaded, its washing performance will drop. CAUTION! - Moreover, noise and vibration problems may occur. Following information will help you use the product in an ecological and energy-efficient manner.
4. Your product 4.1 Overview 1- Power cable 2- Top panel 3- Control panel 4- Water discharge hose 5- Loading door 6- Filter cap 7- Adjustable feet 8- Detergent drawer EN / 10 Washing Machine / User’s Manual...
4.2 Package contents Power cable Water discharge hose Transportation safety bolts Mains water inlet hose Liquid detergent container User manual Plastic plug group • Figures in this manual are schematic and may not match the product exactly. NOTE EN / 11 Washing Machine / User’s Manual...
4.3 Control panel Cottons Steam Therapy Cottons Eco Synthetics Daily Express StainExpert Xpress Super Short Dark Care Shirts Jeans Outdoor Woollens Sports Hand Wash Duvet Gentle Care Down Wear Rinse Spin+Drain Programme selection knob 2 - Spin level adjustment button 3 - Temperature level adjustment button 4 - Display 5 - End Time adjustment button...
5.Technical specifications Supplier name or trademark Beko Model name WTV9745XM Rated capacity (kg) Maximum spin speed (rpm) 1400 Built-in Height (cm) Width (cm) Depth (cm) Net weight (±4 kg.) Single Water inlet / Double Water inlet • / - • Available...
6. Installation 6.1 Appropriate installation location • Damaged products cause risks for your safety. - Prior to installation, visually check if the product has any defects on it. WARNING! - If so, do not have it installed. • Do not place the product on a floor without sufficient capacity to carry the load.
6.2 Removing packaging reinforcement • Seek someone's help for this procedure. - Risk of getting injured. CAUTION! To remove the packaging reinforcement; a) Tilt the product backwards. b) Remove the packaging reinforcement by pulling the ribbon. 6.3 Removing transportation safety bolts •...
c) After removing bolts, close the holes with plugs provided in the user manual bag. • Keep the transportation safety bolts in a safe place for reuse when the product needs to be moved again in the NOTE future. • Before moving the product, install the transportation safety bolts in reverse order of the disassembly procedure.
a) Connect the straight end of the mains inlet hose provided with the product to the cold water tap and the warped end to the water inlet on the back of the product as shown in the figure. b) Tighten all hose nuts by hand securely. Never use a tool when tightening the nuts.
d) To prevent the waste water to go back into the product again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm. If it is too long, cut it short.
a) Loosen the lock nuts on the feet by hand. b) Adjust the feet until the product stands level and balanced. c) Tighten all lock nuts again by hand. 6.7 Electrical connection • Damaged power cables must be replaced by the Authorised Service Agents.
7. Initial use 7.1 Drum cleaning • Apply drum cleaning without any laundry in the product. NOTE a) Use the Drum Cleaning programme. b) Set the temperature to the level recommended on the special drum cleaning agent package which can be provided from Authorised Service Agents.
8. Preparing to wash 8.1 Sorting the laundry a) Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature. b) Follow instructions on the garment tags. c) Do not wash colours and whites together. New and dark coloured cottons may release a lot of dye.
8.2 Preparing laundry for washing a) Remove the metal pieces such as support wire, belt buckle or metal buttons or wash the clothes by putting them in a laundry bag or pillow case. b) Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out before washing.
The detergent drawer is composed of three compartments: – (1) for prewash – (2) for main wash – (3) for softener – ( ) in addition, there is a siphon piece in the softener compartment. 8.4.2 Detergent, softener and other cleaning agents a) Add detergent and softener before starting the washing programme.
8.4.5 Using liquid or gel detergent a) Do not forget to place the liquid detergent cup into the main wash compartment. b) If the liquid detergent has lost its fluidity, dilute it with water before putting it in the detergent cup. c) When using gel detergent, fill the detergent into this cup before starting the programme.
• Do not use liquid detergents or other cleaning products other than fabric softeners produced for washing machines to soften the clothes. WARNING! 8.4.9 Using starch a) Place liquid or dust starch on softener compartment and start the rinsing programme. b) Do not use softener and starch together.
9. Programmes and auxiliary functions 9.1 Programme selection • Programmes are limited with the highest spin speed appropriate for that particular type of fabric. NOTE • When selecting a programme, always consider the type of fabric, colour, degree of soiling and permissible water temperature.
9.2 Programmes • You can see laundry type and washing suggestions on clothing tags. NOTE • Cottons Eco Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than all other programmes, it provides high energy and water savings.
• Hygiene+ Use this programme for your laundry (baby clothes, bed sheets, bedlinen, underwear, etc. cotton items) for which you require an anti-allergic and hygienic washing at high temperature with intensive and long washing cycle. The high level of hygiene is ensured thanks to long heating duration and additional rinsing step.
• Spin+Drain Use to drain the water in the product. • Rinse Use when you want to rinse or starch separately. • Shirts This programme is used to wash the shirts made from cotton, synthetic and synthetic blended fabrics altogether. It reduces wrinkles. When "Quick Wash"...
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• Daily Express / Xpress Super Short Use this programme to wash your lightly soiled and unspotted cotton clothes in a short time. When the "Quick Wash" setting button is pressed, programme duration can drop to 14 minutes. 2 (two) kg of laundry must be washed maximum.
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Blood Chocolate Pudding Grass When the "Quick Wash" button is pressed once Butter Curry Coffee Fruit juice Ketchup When the "Quick Wash" button is pressed twice Red wine Starch Coal • Select the stain programme. • Select the stain you want to clean by locating it in the groups above and using the "Quick Wash"...
• auto Use to wash frequently washable cotton, synthetic or blended (cotton+synthetic) clothes. Programme detects the type and quantity of the laundry to automatically adjust water consumption and programme time. • Do not wash your woolen and delicate clothes in this programme.
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• Water and power consumption may vary from the above table subject to the changes in water pressure, water NOTE hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage. •...
9.4 Auxiliary function selection • When you try to change an auxiliary function that is not allowed to be selected with the current programme, NOTE indicator light of the relevant auxiliary function will not flash, only an audio warning is given. Frames of available options will be lit.
9.4.1 Auxiliary functions • Prewash A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save energy, water, detergent and time. • Extra Rinse This function enables the product to make another rinsing in addition to the one already made after the main wash.
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• Anti-Creasing+ This function is selected when the 3rd auxiliary function is pressed and held for 3 seconds and the programme follow-up light for the relevant step turns on. When the function is selected, the drum rotates for up to 8 hours for preventing the laundry from creasing at the end of the programme.
10. Programme setting 10.1 Temperature selection a) Whenever a new programme is selected, the recommended temperature for the selected programme appears on the temperature indicator. b) To decrease the temperature, press the Temperature Adjustment button. Temperature will decrease gradually. c) It turns back to the beginning after "Cold" option and arrives at the highest temperature selectable according to the programme.
• Rinse Hold If you are not going to unload your clothes immediately after the programme completes, you can use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled when there is no water in the machine.
10.4 Starting the programme a) Press Start / Pause button to start the programme. b) Programme follow-up light showing the startup of the programme will turn on. 2 45 10.5 Programme steps a) The symbols below appear on programme follow-up indicator after the programme starts.
10.6 End of programme a) "End" symbol appears on the display when the programme is complete. 2 45 • If you do not press any button for 10 minutes, the product will turn off automatically. Display and all indicators are NOTE turned off.
11. Programme options 11.1 Setting the end time • Do not use liquid detergents without a liquid cup when you activate End Time function. There is the risk of staining of NOTE the clothes. • When the End Time selection is completed, the time appears on the display is the end time chosen plus the duration of the selected programme.
Adding laundry during End Time countdown. a) Press the Start / Pause button. b) The loading door will open and the door symbol on the display will go off. c) Open the loading door and add laundry. d) Close the loading door. f) Press the Start / Pause button.
c) If the water level in the machine is suitable, the door lock will be deactivated and the door will open, allowing you to add garments. The door lock icon on the display goes off when the door lock is deactivated.
12. Additional features 12.1 Activating and deactivating the audio warning a) Press and hold 1st and 2nd auxiliary function buttons for 3 seconds to activate and deactivate the audio warning. b) Programme selection display on the panel will count down as “3, 2, 1”. c) If the audio warning is active it will be deactivated and vice versa.
a) Open the pump filter cap. b) Release the loading door emergency handle located at the rear side of the filter cap. c) Pull down the loading door emergency handle once and open the loading door. After opening the loading door, re-insert the loading door emergency handle.
13. Maintenance and cleaning 13.1 Cleaning the detergent drawer • Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent NOTE accumulation of powder detergent in time. • If more than normal amount of water and softener mixture starts to gather in the softener compartment, the siphon must be cleaned.
13.4 Cleaning the water intake filters There is a filter at the end of each water intake valve at the rear of the product and also at the end of each water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in the water to enter the product.
13.5.1 Cleaning dirty filters • Temperature of the water inside the product may rise up to 90 ºC. To avoid the risk of scalding, clean the filter after the water inside the product has cooled down. CAUTION! a) Unplug the product. b) Open the filter cap.
14. Troubleshooting Problem Cause Solution Programs do not Start / Pause / Cancel button is • Press Start / Pause / Cancel button. not pressed. start after the It may be difficult to close • Reduce the amount of laundry and make loading door is sure that the loading door is closed the loading door in case of...
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Problem Cause Solution Loading door cannot Loading door lock is activated • Drain the water by running the Pump or Spin programme. because of the water level in be opened. the product. Product is heating up the water • Wait until the programme completes. or it is at the spinning cycle.
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Problem Cause Solution Product does not There is unbalanced load in the • Automatic unbalanced load detection system is activated due to the unbalanced product. switch to spinning distribution of the laundry in the product. step. (*) The product will not spin if •...
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Problem Cause Solution Colour of the clothes Excessive laundry was loaded in. • Do not load the product in excess. faded. (**) Detergent in use is damp. • Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
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Problem Cause Solution Detergent residue Detergent was put in wet • Dry the detergent drawer before putting in detergent. drawer. in the detergent drawer. (**) Detergent has gotten damp. • Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.