IBM 5225 Operator's Manual page 87

Print Quality Problems
6-4 GA34-0054
A page of print should be clean, clear, horizontally and vertically aligned, and not
printed off the page.
To test the prii1t quality, see "Using Test" in Chapter 5.
Use the following chart to solve print quality problems. If you are unable to solve
the problem, record the information listed on the. Service Request Checklist and
request service.
Symptom.
Problem Solution
Forms smudged or soiled by Thickness control set incor-
Increase the thickness control
the ribbon rectly setting (see Chapter 3 ).
Ribbon twisted Install the ribbon correctly (see
Chapter4).
Ribbon shield missing
.
Replace the ribbon shield (see
Chapter 4).
Forms buckled, twisted,
Incorrect forms feeding See Chapter 3 for correct forms
crumpled or creased loading.
Printing is too light or incom- Thickness control set incor- Decrease the thickness control
plete rectly setting (see Chapter 3).
Ribbon dry or damaged Replace the ribbon (see Chapter .
4).
Printing is too heavy Thickness control set incor- Increase the thickness control
rectly setting (see Chapter 3 ).
Printing off forms, outside of Incorrect line density Check the density code and
blanks or blocks change it, if necessary. See
"Displaying and Changing the
Density" in Chapter 5.
Forms registration set incor- See "D. Setting the First Print
rectly Position" and "E. Setting the
First Print Line" in Chapter 3.