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Lenovo 20Y5002WIX User Manual

Lenovo 20Y5002WIX User Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
Lenovo ThinkPad X1
Extreme Gen 4 20Y5002WIX
o cerca il tuo prodotto tra le
migliori offerte di Notebook
P1/X1 Extreme User Guide

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Summary of Contents for Lenovo 20Y5002WIX

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Lenovo ThinkPad X1 Extreme Gen 4 20Y5002WIX o cerca il tuo prodotto tra le migliori offerte di Notebook P1/X1 Extreme User Guide...
  • Page 2 • Safety and Warranty Guide • Setup Guide • Appendix B “Important safety information” on page 103 Lenovo makes constant improvement on the documentation of your computer, including this User Guide. To get all the latest documents, go to: https://support.lenovo.com Depending on the version of operating systems, some user interface instructions might not be applicable to your computer.

  • Page 3: Table Of Contents

    Deleting data from your storage drive ..Lenovo programs ....Using firewalls ....
  • Page 4 Lenovo Support Web site ..ThinkPad pointing device problems ..Calling Lenovo ... . . Keyboard problems ...

  • Page 5: Chapter 1. Product Overview

    Computer controls, connectors, and indicators This section introduces hardware features of the computer. Front view ThinkShutter (available on some models) Conventional camera (available on some models) Microphones Infrared camera (available on some models) Power button Fingerprint reader © Copyright Lenovo 2018, 2019...
  • Page 6 Trackpad TrackPoint buttons TrackPoint pointing stick Your computer is equipped with the Lenovo-unique ThinkPad pointing device. See “Using the ThinkPad pointing device” on page 17. Multi-touch screen (available on some models) The multi-touch screen enables you to use your computer with simple touch gestures. See “Using the multi- touch screen”...

  • Page 7: Left-Side View

    With an appropriate USB-C cable connected, you can use the connectors to transfer data, charge your device, or connect your computer to external displays. Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to: https://www.lenovo.com/accessories...

  • Page 8: Right-Side View

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https:// www.lenovoquickpick.com/...

  • Page 9: Bottom View

    Bottom view Emergency-reset hole Speakers Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter. Then, insert a straightened paper clip into the emergency-reset hole to reset the computer. Speakers Your computer is equipped with a pair of stereo speakers.
  • Page 10 Note: Depending on the model, your computer might look different from the following illustrations. P1/X1 Extreme User Guide...

  • Page 11: Important Product Information

    • FCC ID and IC Certification information • Windows operating systems information Machine type and model information When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. Chapter 1...

  • Page 12: Fcc Id And Ic Certification Information

    The following illustration shows where to find the machine type and model information of your computer. FCC ID and IC Certification information You can find the FCC and IC Certification information through one of the following methods: • Through an electronic-label screen (E-label screen) preinstalled on your computer. To view the E-label screen, see “Regulatory labels”...

  • Page 13: Computer Features

    There are no external, visual indicators of the Product ID or Windows version for which the computer is licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 10 product is installed, the installation program checks the computer firmware for a valid, matching Product ID to complete the activation.

  • Page 14: Statement On Usb Transfer Rate

    • Fingerprint reader • Password • Security-lock slot • ThinkShutter (available on some models) • Trusted Platform Module (TPM) (available on some models) Wireless features • Wireless LAN and Bluetooth Others • Camera (available on some models) • Microphones Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed...

  • Page 15: Lenovo Programs

    2. If you do not find the program in the program list, search for the program in the search box. An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
  • Page 16 • Configure hardware settings. • Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. P1/X1 Extreme User Guide...

  • Page 17: Chapter 2. Using Your Computer

    • With the Extend desktop function, you can display output on both the computer display and an external display. How do I attach or replace a device? Refer to the appropriate topic in Chapter 9 “Replacing devices” on page 87. © Copyright Lenovo 2018, 2019...

  • Page 18: Using The Multi-Touch Screen

    I have been using the computer for some time already, and is getting slower. What should I do? • Follow the “General tips for preventing problems” on page 71. • Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems” on page 71.
  • Page 19 Touch gesture (touch models Description only) Touch: Move two fingers closer together. Mouse action: Press the Ctrl key while scrolling the mouse wheel backward. Function: Zoom out. Touch: Move two fingers farther apart. Mouse action: Press the Ctrl key while scrolling the mouse wheel forward. Function: Zoom in.

  • Page 20: Using The Special Keys

    1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3. Select the options of your preference.

  • Page 21: Using The Thinkpad Pointing Device

    • Invoke the function defined by yourself. To define or change the action for the F12 key: 1. Open Lenovo Vantage. See “Accessing Lenovo programs” on page 11. 2. Click Hardware Settings and then click Input. 3. Locate the Keyboard: User-defined Key section and follow the instructions on the screen to complete the setting.

  • Page 22: Using The Trackpoint Pointing Device

    Note: Depending on the model, your TrackPoint pointing device and the trackpad might look different from the illustration in this topic. By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 21. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 23: Using The Trackpad

    To use the TrackPoint pointing device, see the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. •...

  • Page 24: Using The Trackpad Touch Gestures

    You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. • Right-click Press the right-click zone to display a shortcut menu. You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action.

  • Page 25: Customizing The Thinkpad Pointing Device

    Two-finger zoom in Swipe three fingers up Put two fingers on the trackpad Put three fingers on the trackpad and move them farther apart to and move them up to open the task zoom in. view to see all your open windows. Swipe three fingers down Put three fingers on the trackpad and move them down to show...

  • Page 26: Power Management

    Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.

  • Page 27: Managing The Battery Power

    1. Open Lenovo Vantage. See “Accessing Lenovo programs” on page 11. 2. Click Hardware Settings ➙ Power. 3. Locate the Power Status section and then click Show Details to view the battery temperature. Notes: • To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%.

  • Page 28: Cabled Ethernet Connection

    To attach an Ethernet cable to your computer, you need an Ethernet extension adapter. The Ethernet extension adapter is available as an option. You can purchase an Ethernet extension adapter from Lenovo at https://www.lenovo.com/accessories The Ethernet connector on the Ethernet extension adapter has two network status indicators. When the green indicator is on, the computer is connected to a LAN.

  • Page 29: Using The Bluetooth Connection

    2. Click the wireless-network icon in the Windows notification area. A list of available wireless networks is displayed. 3. Select a network to connect to it. Provide required information if needed. 4. Check the connection status through the wireless-network icon in the Windows notification area. The more bars encompassed, the better the signal is.

  • Page 30: Using The Airplane Mode

    Using the Airplane mode If the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode, do the following: 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Airplane mode. 3.

  • Page 31: Using A Media Card Or A Smart Card

    If you want to configure the camera settings, open the Start menu and then click Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual. Locate the Camera section and then follow the instructions on the screen to configure the camera settings. Using the infrared camera The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication.
  • Page 32 Supported smart card type You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). The smart-card reader on your computer only supports the smart card of the following specifications: •...

  • Page 33: Using An External Display

    2. Select the corresponding item to eject the card from the Windows operating system. 3. Press the card to eject it from your computer. 4. Remove the card and store it safely for future use. Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed.

  • Page 34: Using Lenovo Pen Pro

    Using Lenovo Pen Pro Depending on the model, your computer might come with a Lenovo Pen Pro (referred to as the pen in this section). The pen enables you to write and draw in a natural manner. This section introduces the basic use of the pen.
  • Page 35 2. Enable Bluetooth pairing on your computer to discover and pair the pen. See “Using the Bluetooth connection” on page 25. The pen is discoverable as Lenovo Pen Pro. After pairing, press or double-press the top pen button to access more functions. To customize the top pen and tap Settings ➙...

  • Page 36: Finding Thinkpad Options

    2. Insert the ThinkPad Pen Pro into the pen holder in any ways as shown. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 37 If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: https://www.lenovo.com/accessories Chapter 2 Using your computer...
  • Page 38 P1/X1 Extreme User Guide...

  • Page 39: Chapter 3. Accessibility, Ergonomic, And Maintenance Information

    This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 40 If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

  • Page 41: Ergonomic Information

    Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 42: Cleaning And Maintenance

    You can find some of these options at https:// . Explore your options for docking solutions and external products that provide www.lenovo.com/accessories the adjustability and features that you want. Questions about vision? The visual display screens of ThinkPad notebook computers are designed to meet the highest standards.
  • Page 43 • Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. •...
  • Page 44 P1/X1 Extreme User Guide...

  • Page 45: Chapter 4. Security

    The following two types of hard disk passwords can help protect the information stored on the storage drive: • User hard disk password © Copyright Lenovo 2018, 2019...

  • Page 46: Setting, Changing, Or Removing A Password

    If a user hard disk password has been set, but no master hard disk password has been set, the user must enter the user hard disk password to access files and applications on the storage drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 47: Hard Disk Security

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.

  • Page 48: Setting The Security Chip

    For more information, see the help system of the Windows operating system, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide” on the Microsoft Web site. Encryption solid-state drive Some models contain the Encryption solid-state drive or Encryption hybrid drive. This encryption technology helps to protect your computer against security attacks on media, NAND flash, or device controllers by use of a hardware encryption chip.
  • Page 49 Scanning your finger To scan your finger, tap the fingerprint reader with the top joint of your finger and hold your finger there for one or two seconds with a little pressure. Then lift the finger to complete one scan. Fingerprint reader indicator Off: The fingerprint reader is not ready for tapping.

  • Page 50: Deleting Data From Your Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

  • Page 51: Using Firewalls

    Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 52 P1/X1 Extreme User Guide...

  • Page 53: Chapter 5. Advanced Configuration

    8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 11. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 54: Installing Device Drivers

    Lenovo Vantage is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.

  • Page 55: Using The Thinkpad Setup Program

    Using the ThinkPad Setup program The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS. Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.

  • Page 56: Updating The Uefi Bios

    • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to https://support.lenovo.com BIOS menu This topic introduces the following BIOS menus of your computer: •...
  • Page 57 • CPU Type • CPU Speed • Installed Memory • UUID • MAC Address (Internal LAN) • Preinstalled operating system license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary.
  • Page 58 Description: Select network stack priority for UEFI PXE boot. This menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first, when IPv6 and IPv4 stacks are both enabled. • Wireless Auto Disconnection Values: Disabled, Enabled Description: Enable or disable the wireless automatic disconnection function when the Ethernet cable is attached.
  • Page 59 Description: If you select Enabled, you can press (instead of press and hold) the Fn key to keep it in a pressed condition. Then press the desired function key. The action is equivalent to pressing the function key simultaneously with the Fn key. When you press the Fn key twice, the Fn key is locked in the pressed condition until you press the Fn key again.
  • Page 60 – Scheme for AC Values: Maximize Performance, Balanced Description: – Maximize Performance: Reduce CPU throttling. – Balanced: Balance sound, temperature, and performance. – Scheme for Battery Values: Maximize Performance, Balanced Description: – Balanced: Balance sound, temperature, and performance. – Maximize Performance: Reduce CPU throttling. •...
  • Page 61 Note: If a hard disk password has been set, you cannot change this setting until you delete the hard disk password. • Intel (R) Rapid Storage Technology Description: Enter Intel (R) Rapid Storage Technology Configuration Utility to manage volumes on Intel (R) RAID Controller.
  • Page 62 Intel AMT • Intel (R) AMT Control Values: Disabled, Enabled, Permanently Disabled Description: If you select Enabled, Intel AMT (Active Management Technology) is configured and additional setup items are provided in MEBx (Management Engine BIOS Extension) Setup. If you select Permanently Disabled, you can never enable it again.
  • Page 63 Values: Disabled, Enabled Description: When this option is enabled, a password prompt is displayed when the computer is turned on or resumed from hibernation mode by an unattended event such as a Wake on LAN attempt. To prevent unauthorized access, set the user authentication on the operating system. •...
  • Page 64 Description: Enable this option to use password authentication when fingerprints are not available. This item is displayed if Security Mode is set to High. • Reset Fingerprint Data Value: Enter Description: Use this option to erase all fingerprint data stored in the fingerprint reader and reset the settings to the factory default state.
  • Page 65 • Windows UEFI Firmware Update Values: Enabled, Disabled Description: Enable or disable the Windows UEFI Firmware Update feature. Select Enabled to allow Windows UEFI Firmware Update. If you select Disabled, BIOS will skip Windows UEFI Firmware Update. Memory Protection • Execution Prevention Values: Disabled, Enabled Description: Some computer viruses and worms cause memory buffers to overflow.
  • Page 66 • Fingerprint Reader • Thunderbolt(TM) 3 • Touch Panel Internal Device Access • Bottom Cover Tamper Detection Values: Disabled, Enabled Description: When this option is enabled, supervisor password is required when a bottom cover tamper is detected. This option is not functional until a supervisor password is set. •...
  • Page 67 Description: Use this option to clear all keys and certificates in Secure Boot databases and install your own keys and certificates. Intel (R) SGX • Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Description: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software Controlled, SGX will be controlled by SGX application for UEFI boot operating system.

  • Page 68: Using System Management

    • Option Key Display Values: Disabled, Enabled Description: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be displayed during the POST. • Boot Device List F12 Option Values: Disabled, Enabled Description: If you enable this option, you can open the Boot Menu window by continuously pressing F12 when the computer is powered on.
  • Page 69 of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information. Preboot eXecution Environment The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server.
  • Page 70 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Startup ➙ Network Boot. The boot device list is displayed. 3. Select a boot device to make it as the top boot priority. 4.

  • Page 71: Chapter 6. Configuring Raid

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Config ➙ Storage ➙ Controller Mode ➙ RST mode and then press Enter. 3. Press F10 to save changes and exit. © Copyright Lenovo 2018, 2019...

  • Page 72: Creating Raid Volumes

    Entering the Intel RST configuration utility To enter the Intel RST configuration utility, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Config ➙ Storage ➙ Intel (R) Rapid Storage Technology and then press Enter to open the Intel (R) Rapid Storage Technology window.

  • Page 73: Deleting Raid Volumes

    4. Press F10 to save changes and exit. Deleting RAID volumes This topic provides instructions on how to use the Intel RST configuration utility to delete RAID volumes. Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes. To delete a RAID volume, do the following: 1.
  • Page 74 3. Select Rebuild and press Enter to open the Rebuild Volume window. 4. Select the drive that you want to rebuild and press Enter to initiate the rebuild process. After you initiate the rebuild process, the Intel (R) Rapid Storage Technology window is displayed. The RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark.

  • Page 75: Chapter 7. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 76: Troubleshooting

    The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: https://support.lenovo.com For additional information, see the help system of the program.
  • Page 77 Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, press F10, and then press Enter to restart the system.

  • Page 78: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.

  • Page 79: Memory Module Problems

    Error codes Solutions 0001: Reset error (platform reset not de-asserted) 1. Remove all power resources (the ac power adapter and coin-cell battery). If your computer has a built- in battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole.

  • Page 80: Ethernet Problems

    5. Run diagnostic programs. See “Diagnosing problems” on page 71. Ethernet problems • Problem: My computer cannot connect to the network. Solution: Ensure that: – The cable is installed correctly. The network cable must be securely connected both to the mini Ethernet connector of your computer and to the RJ45 connector of the hub.

  • Page 81: Wireless-Lan Problem

    Wireless-LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Ensure that: • The Airplane mode is off. • Your wireless-LAN driver is the latest version. • Your computer is within the range of a wireless access point. •...

  • Page 82: Computer Screen Problems

    Note: If the Fn and function keys tab is not displayed, connect your computer to the Internet. Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site. For more information, see “Installing device drivers” on page 50.
  • Page 83 Solution: If you have modified a partition on your storage drive by using partition software, information about that partition, or the master boot record might have been destroyed. Do the following to try to solve the problem: 1. Turn off the computer, and then turn it on again. 2.

  • Page 84: External Monitor Problems

    10. Clear the Show compatible hardware check box. 11. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor. 12.

  • Page 85: Audio Problems

    7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Ensure that you follow the correct procedure when installing the operating system and program. If they are installed and configured correctly, but the problem still persists, have the external monitor serviced.

  • Page 86: Battery Problems

    • Problem: I cannot move the volume slider or balance slider. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio programs are used. Solution: It is normal for the sliders to change position when certain sound programs are used.

  • Page 87: Power Button Problem

    • Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed. Solution: Find solutions by searching for the error message at the following Web sites: – https://support.lenovo.com – https://support.microsoft.com/ Software problem Problem: A program does not run properly.
  • Page 88 • Other programs run properly on your computer. • The necessary device drivers are installed. • The program works when it is run on some other computer. If an error message is displayed while you are using the program, see the manuals or help system supplied with the program.

  • Page 89: Chapter 8. Recovery Information

    After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. Note: Ensure that your computer is connected to ac power during the recovery process. © Copyright Lenovo 2018, 2019...

  • Page 90: Creating And Using A Recovery Usb Drive

    It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.

  • Page 91: Chapter 9. Replacing Devices

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 92: Disabling The Built-In Battery

    • Before you install a static-sensitive option or CRU, do either of the following to reduce static electricity in the package and your body: – Touch the static-protective package that contains the part to a metal expansion-slot cover for at least two seconds.

  • Page 93: Replacing A Memory Module

    4. Loosen the screws that secure the bottom cover. Slightly lift the bottom cover with your finger as shown and remove the bottom cover. 5. Install the new bottom cover as shown and tighten the screws. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing a memory module Before you start, read Appendix B “Important safety information”...
  • Page 94 Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged. To replace a memory module: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 88. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3.

  • Page 95: Replacing The M.2 Solid-State Drive

    7. Reinstall the bottom cover. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the M.2 solid-state drive Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions.
  • Page 96 5. Remove the screw that secures the M.2 solid-state drive and remove the M.2 solid-state drive out of the slot. 6. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the new M.2 solid-state drive into the slot at an angle of about 20 degrees.

  • Page 97: Replacing The Speaker Assembly

    Replacing the speaker assembly Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions. To replace the speaker assembly: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 88. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3.
  • Page 98 6. Remove the speaker assembly. 7. Install the new speaker assembly in place. P1/X1 Extreme User Guide...

  • Page 99: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 100 4. Remove the bottom cover. See “Replacing the bottom cover” on page 88. 5. Detach the connector and remove the coin-cell battery. 6. Install the new coin-cell battery and attach the connector. 7. Reinstall the bottom cover. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Note: After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program.

  • Page 101: Chapter 10. Getting Support

    • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at .

  • Page 102: Lenovo Support Web Site

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 103: Purchasing Additional Services

    Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist or refer to the Safety and Warranty Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at https://pcsupport.lenovo.com/supportphonelist...
  • Page 104 P1/X1 Extreme User Guide...

  • Page 105: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 106 P1/X1 Extreme User Guide...

  • Page 107: Appendix B. Important Safety Information

    • Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time. • Periodically take hands from using the keyboard by lifting your hands from the palm rest. © Copyright Lenovo 2018, 2019...
  • Page 108 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.
  • Page 109 Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product.
  • Page 110 Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
  • Page 111 Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
  • Page 112 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 113 Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 114 Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
  • Page 115 Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
  • Page 116 Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 117 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 118 Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

  • Page 119: Appendix C. Regulatory Information

    Appendix C. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad P1 Compliance ID: TP00099A Machine types: 20MD and 20ME Product name: ThinkPad X1 Extreme Compliance ID: TP00099A Machine types: 20MF and 20MG The latest compliance information is available at: https://www.lenovo.com/compliance...
  • Page 120 This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.
  • Page 121 For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: https://support.lenovo.com TCO certification Selected models are TCO Certified and bear the TCO Certified logo.
  • Page 122 • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 123 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 124 передачи данных, с поддержкой различных профилей подключения (Wi-Fi, Назначение Bluetooth и пр.). Леново ПЦ ХК Лимитед, 23/Ф Линколн Хаус, Тайку Плэйс 979 Кингз Роуд, Куарри Бэй, Гонконг (Lenovo PC HK Limited, 23/F Lincoln House, Taikoo Place Изготовитель 979 King's Road, Quarry Bay, Hong Kong) Страна производства...

  • Page 125: Appendix D. Weee And Recycling Statements Of Countries And Regions

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/recycling...
  • Page 126 Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 127 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 128 For proper collection and treatment, go to: https://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for mainland China P1/X1 Extreme User Guide...

  • Page 129: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions

    For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 130 P1/X1 Extreme User Guide...
  • Page 131 Taiwan RoHS Appendix E. Restriction of Hazardous Substances (RoHS) Directive of countries and regions...
  • Page 132 P1/X1 Extreme User Guide...

  • Page 133: Appendix F. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 134 3. Right-click your network adapter device, and click Properties. 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. P1/X1 Extreme User Guide...

  • Page 135: Appendix G. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 136 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: https://support.lenovo.com...

  • Page 137: Appendix H. Trademarks

    LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks of Lenovo. Thunderbolt is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, and Cortana are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 138 P1/X1 Extreme User Guide...

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