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Lenovo ThinkPad X1 Extreme Gen 4 User Manual

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ThinkPad X1 Extreme Gen 4 / P1 Gen 4
User Guide

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  Summary of Contents for Lenovo ThinkPad X1 Extreme Gen 4

  • Page 1 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (July 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Chapter 6. CRU replacement ..37 Lenovo apps ....Lenovo apps ....
  • Page 4 ....57 trademarks ....59 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view Webcam privacy shutter Infrared camera* / Camera* Microphone Power button with fingerprint reader ® Speaker TrackPoint pointing stick Trackpad TrackPoint buttons Touch screen* © Copyright Lenovo 2021...
  • Page 8 • “Protect your privacy (for selected models)” on page 26 • “Log in with your fingerprint” on page 25 • “Use the TrackPoint pointing device” on page 10 • “Use the trackpad” on page 11 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 9: Side View

    Side view USB-C (Thunderbolt 4) connector Power connector Audio connector SD card reader Nano-SIM-card tray USB 3.2 connector Gen 1 Always on USB 3.2 connector Gen 1 Security-lock slot Related topics • “Charge the computer” on page 22 • “Connect to an external display” on page 14 •...
  • Page 10: Bottom View

    1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 11: Features And Specifications

    Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com and search by product. To view the microprocessor information of your computer, right-click the Start Microprocessor button and then click System. Two slots, Double data rate 4 (DDR4) small outline dual in-line memory module...
  • Page 12: Usb Specifications

    USB device Data rate (Gbit/s) 3.2 Gen 1 / 3.1 Gen 1 3.2 Gen 2 / 3.1 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 13: Chapter 2. Get Started With Your Computer

    Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB- C to Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories.
  • Page 14: Turn On The Airplane Mode

    Interact with your computer Your computer provides you various ways to navigate the screen. Use the keyboard shortcuts The special keys on the keyboard help you work more effectively. https://support.lenovo.com/us/en/videos/vid500145 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 15 Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys. FnLock indicator on: standard function FnLock indicator off: special function Enable / disable speakers Decrease volume Increase volume Enable / disable microphones Darken display Brighten display Manage external displays...
  • Page 16: Use The Trackpoint Pointing Device

    The TrackPoint pointing device is active by default. To disable the device: 1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse. 2. Follow the on-screen instructions to disable TrackPoint. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 17: Use The Trackpad

    Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Right-click zone Left-click zone Chapter 2 Get started with your computer...
  • Page 18: Use The Touch Screen (For Selected Models)

    If your computer display supports the multi-touch function, you can navigate the screen with simple touch gestures. Note: Some gestures might not be available when you are using certain apps. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 19 Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in Swipe from the right: open action center Swipe from the left: view all open windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app Chapter 2...
  • Page 20: Connect To An External Display

    ® To use a wireless display, ensure that both your computer and the external display support the Miracast feature. Press and then select a wireless display to connect with. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 21: Lenovo Pen Pro (For Selected Models)

    You also can change the resolution and orientation. Lenovo Pen Pro (for selected models) The Lenovo Pen Pro (a rechargeable stylus pen) enables you to write and draw in a natural manner. To purchase the pen, go to https://www.lenovo.com/accessories Note: The color of the pen might vary by country or region.
  • Page 22 After pairing, press or double-press the top pen button to access more functions. To customize the top pen button functions, use Lenovo Pen Settings or open the Start menu and tap Settings ➙ Devices ➙ Pen & Windows Ink ➙ Pen shortcuts.
  • Page 23: Chapter 3. Explore Your Computer

    The description of features might be different from that on your actual user interface. Lenovo Quick Clean Depending on the model, your computer might support the Lenovo Quick Clean feature. The preinstalled Lenovo Quick Clean enables you to temporarily disable the keyboard, screen, trackpad, and TrackPoint pointing device for cleaning.
  • Page 24: The Vantage App

    – Presence Detection: Keep your computer awake when in use and automatically lock the computer when your head moves out of the camera range. – Privacy Alert: When a shoulder surfer is detected, an alert icon appears on your computer screen. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 25 Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144 • Improve productivity – Snap Window: When you select a window on one screen and turn your face to another, the window automatically snaps to the top center of the screen you are facing.
  • Page 26: Color Calibration (For Selected Models)

    1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click 2. Follow the on-screen instructions to select a profile as desired. Lenovo provides backup color profiles in Lenovo Cloud. You might need to restore or install color profiles in the following situations:...
  • Page 27: Use The Intelligent Cooling Feature

    Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud automatically. • If your display has been replaced by a Lenovo-authorized service provider, do the following to install new color profiles: 1. Connect your computer to the network and close the X-Rite Color Assistant program.
  • Page 28: Manage Power

    20% and recharge completely. For more information, refer to the power section of the Vantage app. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 29: Change The Power Settings

    Change the power settings ® For ENERGY STAR compliant computers, the following power plan takes effect when your computer has been idle for a specified duration: • Turn off the display: After 10 minutes • Put the computer to sleep: After 10 minutes To reset the power plan: 1.
  • Page 30: Purchase Accessories

    3. Pull the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 31: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with your fingerprint The fingerprint reader is integrated with the power button.
  • Page 32: Log In With Your Face Id (For Selected Models)

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.
  • Page 33: Uefi Bios Passwords

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
  • Page 34: Set, Change, And Remove A Password

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 35: Associate Your Fingerprints With Passwords (For Selected Models)

    What to do if you forget your supervisor password If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service.
  • Page 36 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 37: Chapter 5. Configure Advanced Settings

    2. Select the device that you want the computer to start from and press Enter. Update UEFI BIOS When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. © Copyright Lenovo 2021...
  • Page 38: Raid

    The Intel (R) Rapid Storage Technology window opens and the following options are displayed: • Create RAID Volume: Create a RAID volume. If no internal storage drives can be used, this option is not available. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 39: Create Raid Volumes

    • RAID Volumes: Confirm the information of the created RAID volumes. • Non-RAID Physical Disks: Confirm the information of all non-RAID drives. 4. Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option.
  • Page 40: Rebuild Raid 1 Volumes

    Select Security ➙ Security Chip and press Enter. The Security Chip submenu opens. c. Ensure that the security chip for TPM 2.0 is set to Active. d. Press F10 to save the settings and exit. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 41 • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. Chapter 5 Configure advanced settings...
  • Page 42 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 43: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 44: Replace A Cru

    1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 45 Removal procedure Note: A Mylar film might cover the memory modules. To access the memory modules, peel off the film first. Installation procedure If you only install one memory module, install it in memory slot Chapter 6 CRU replacement...
  • Page 46: 2280 M.2 Solid-State Drive And Bracket

    • Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep. • Do not apply pressure to the M.2 solid-state drive. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 47 • Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged. • Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.
  • Page 48 Removal procedure for solid-state drive Gen 4 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 49: Speaker Assembly

    Removal procedure for solid-state drive Gen 3 Before installing : If you replace the old thermal pad, ensure you install a new thermal pad in following steps: 1. Attach the thermal pad with protection film in the pad area as shown 2.
  • Page 50 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 51 Removal procedure Chapter 6 CRU replacement...
  • Page 52: Coin-Cell Battery

    3. Close the computer display and turn the computer over. Note: Depending on model, a mylar might cover the coin-cell battery. To access the coin-cell battery, peel off the mylar first. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 53: Wireless Wan Card (For Selected Models)

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
  • Page 54 When installing: Ensure you plug the blue cable into connector, black cable into connector, white cable into connector and orange cable into connector marked on the WAN card. ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 55: Chapter 7. Help And Support

    • From the Vantage app. See “Install a Windows operating system and drivers” Where can I get the latest device on page 34 and “Update UEFI BIOS” on page 31. drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com © Copyright Lenovo 2021...
  • Page 56: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 54. Message Solution The computer turned off because the battery power is low.
  • Page 57: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
  • Page 58: Self-Help Resources

    . Then, follow the on- • Generic Safety and Compliance Notices screen instructions to filter out the documentation you • Setup Guide want. • This User Guide • Regulatory Notice ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 59: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.
  • Page 60: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 61: Purchase Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...
  • Page 62 ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 63 TP00123A3 • ThinkPad P1 Gen 4 5G (PRC 5G WWAN) TP00123A4 TP00123A5 TP00132A • ThinkPad X1 Extreme Gen 4 (ROW and PRC WiFi) TP00123A0 • ThinkPad X1 Extreme Gen 4 LTE (PRC LTE WWAN) TP00123A1 • ThinkPad X1 Extreme Gen 4...
  • Page 64 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) ThinkPad X1 Extreme Gen 4 / P1 Gen 4 User Guide...
  • Page 65 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 66 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.