After-Sales Service For Varex Imaging Products - Varex Imaging 2530C-G5 Manual

2530C-G5 X-ray Detector
Table 13 Troubleshooting suggestions (continued)
Problem
Out of virtual memory
ViVAPro software freezes
15.1

After-sales Service for Varex Imaging Products

To speak with our Technical Support Personnel, please call (800) 432-4422, wait for the voice
prompt, then press 0 to be connected to an operator.
For product returns, contact your distributor or device manufacturer for shipping and
packaging instructions. Do not return products to Varex Imaging for repair or service without
advance notification. Include all required papers in the shipment.
We request that you obtain an RMA number for in-warranty and out-of-warranty returns of
products.
https://www.vareximaging.com/flat-panel-service-report.
WARNING
WARNING
26
Close some of the windows that are currently open.
Restart the computer and re-launch the software.
Contact: flatpanel.warranty@vareximaging.com
For warranty and returns, please visit:
X-ray detectors containing CsI scintillators have the potential to become
activated above regulatory limits for shipping if they have been exposed to high
energies 8.5 MeV or higher. Varex cannot accept any activated X-ray detectors
that have been used in environments of 8.5 MeV or higher, that exceed the
local regulatory limits.
If the X-ray detector or accessories have been contaminated with potentially
harmful substances, they cannot be accepted without written evidence of
decontamination. See Section 17.2.1
decontamination.
Solution
and Section 17.2.2 for procedure of