LIMESCALE WARNING!
HARD WATER WILL CAUSE LIMESCALE BUILD-UP, RESULTING IN BLOCKAGES
THAT WILL CAUSE PERMANENT DAMAGE OR WILL DECREASE THE LIFE OF YOUR
MACHINE. TO PREVENT THIS, DESCALE REGULARLY AND USE A WATER SOFTENER.
IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OF LIMESCALE IS
NOT COVERED BY GUARANTEE.
HOW TO MANAGE LIMESCALE BUILD-UP
Before Use – Know Your Water Hardness:
•
Confirm the hardness of your water
with your local water company or use
the quick reference map as a guide.
•
Find your water company on the
OFWAT site (ofwat.gov.uk/contact-
companies) and check the water
hardness of your area.
•
If you are unable to establish the
water hardness of your area, or
require further support, contact
Dualit Customer Services by
emailing info@dualit.com.
Soft
WATER HARDNESS TABLE
WATER HARDNESS
Hardness
CaCO
level
3
Soft
0-100
Medium
101-200
Hard
+
201+
Treat bottled water as hard water.
+
Medium
Hard
ACTION FREQUENCY
mg/l
Descale
At Least Once Every 2
Months or Every 100 Cycles
At Least Once Per Month
or Every 50 Cycles
At Least Once per Month
or Every 25 Cycles
Water
Softener
Replace
Annually
Replace
Bi-Annually
Replace
Bi-Annually
05
BRITISH ISLES
& IRELAND
WATER
HARDNESS
MAP
Slow Coffee
Extraction or Drop
in Steam Output
Descale
Immediately
Descale
Immediately
Descale
Immediately