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11. Troubleshooting
Problem
Images displayed on the
sub monitor distort or are
displayed slowly. (It takes
5 seconds or more to be
displayed.)
*1 The wide/zoom setting is not available for the supplied doorphone (VL-V522L).
Ringtone
Problem
The ringtone for the
doorphone does not
sound.
Calls
Problem
Sound cuts in/out or
fades.
Calls cannot be heard
because of noise or
feedback.
Your voice cannot be
heard by the visitor but
the visitor's voice can be
heard.
Voice answer mode does
not operate properly.
32
R The top part of the sub monitor (where the antenna is located) is being
covered with your hand.
→ Do not cover it.
R The sub monitor is too far from the main monitor, or there is an object
such as a concrete wall obstructing the signal.
→ Move the sub monitor closer to the main monitor or to an area that
does not have any obstructions.
R The ringtone volume is muted.
→ Activate the sound for the ringtone.
R The sub monitor's batteries are discharged.
→ Charge the batteries.
R The area surrounding the main monitor, extension monitor, sub
monitor, or doorphone are noisy, causing the sound to cut out or fade.
→ Try using the "Press-to-talk" mode.
R When talking with the sub monitor:
The top part of the sub monitor (where the antenna is located) on the
sub monitor is being covered with your hand.
→ Do not cover it.
R When talking with the sub monitor:
The sub monitor is too far from the main monitor, or there is an object
such as a concrete wall obstructing the signal.
→ Move the sub monitor closer to the main monitor or to an area that
does not have any obstructions.
If the sub monitor cannot be moved to another area, installing a
repeater (additional accessory) may improve the signal.
R Noise or feedback may occur when you are too close to the other party.
→ Move away from the other party.
R You are using the "Press-to-talk" mode. (
monitor/extension monitor and the sub monitor.)
→ When using the "Press-to-talk" mode, the visitor can hear your
voice only while you are pressing M
Your voice is not loud enough or your initial reply is too long (must be less
than 1 second).
→ Try a different voice volume or change the length of your answer until
the sub monitor beeps.
Cause & Solution
Cause & Solution
Cause & Solution
is displayed on the main
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