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Telephone Feature Overview
Polycom offers a solution that fits all of your business
communication needs. The SoundPoint® IP 550 & 560 deliver a
Voice over IP telephone that seamlessly integrate with Masergy.
An intuitive user interface offers dedicated, one-button access
to common telephony features, and an information rich display
delivers content for messaging, call information, directory access,
and applications. The SoundPoint IP 550 & 560 offer superb voice
quality when used in handset, headset, or speakerphone mode.
IP550/560 Features
•
Four lines
•
Hands-free speakerphone
•
Backlit 320 x 160 pixel graphical grayscale LCD
•
4 context-sensitive soft keys
•
Built-in 2 port hub 550: 10/100 Mbps & 560: Gigabit
•
Standard headset Jack (RJ-9)
•
Use with power supply or POE
Reading the Display
Looking at your phone, your extension appears at the top left of the display. Also on the
display is an icon of a phone. This phone icon will change depending on the status of the
phone. Your display will show whether you are on the handset, headset, Speakerphone, or
mute.
Icon (near extension)
Status (what's going on)
Solid Phone (filled in)
Idle and ready
Dancing Musical Notes
Incoming call
Arrow Pointing Left
Making and outgoing call, not yet connected
One Arrow Moving Left, One
On a call
Arrow Moving Right
HD
On a High Definition audio call
Phone with Blinking upside-
Call on hold
down Handset
Envelope
Voicemail message waiting
Arrow coming down going up
Call forward is enabled (Press soft key labeled forward then
press soft key labeled disable)
Three Phones Dancing
On a three-way call
Bell with Slash
DND enabled on phone (Display will read "Do Not Disturb")
Hollow Phone
Phone is not registered and will be unable to place or receive
calls. Check the cabling, reboot the phone (see below for
details), If hollow phone indicator persists, call Contact Client
Services
1-800-942-4700
masergy.com
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