Beltone XC Celebrate User Manual

Behind-the-ear hearing aids, made for iphone/ipad/ipod, works with android
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XC
Beltone
User guide
Behind-The-Ear hearing aids

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Summary of Contents for Beltone XC Celebrate

  • Page 1 Beltone User guide Behind-The-Ear hearing aids...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ Mini BTE Size 312 £ Standard BTE Size 13 Program Beep Description One beep Two beeps Three beeps Four beeps...
  • Page 3: Fda Warnings And Cautions (Us Only)

    FDA warnings and cautions (US only) WARNING: People younger than 18 should go to a doctor before using this People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT).
  • Page 4 • Hearing loss or ringing (tinnitus) only in one ear or noticeable difference in hearing between ears • Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz, and 2000 Hz. Outputs over 132 dB SPL: You should exercise special care in selecting and fitting a hearing aid with a maximum output that exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user.
  • Page 5 You might need medical help if a piece gets stuck in your ear If any part of your hearing aid, like the eartip (dome), gets stuck in your ear, and you can’t easily remove it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton swabs because they can push the part further into your ear, injuring your eardrum or ear canal, possibly seriously.
  • Page 6 Hearing loss in people younger than 18 • People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT), because they may have different needs than adults. • The doctor will identify and treat medical conditions as appropriate. •...
  • Page 7: Table Of Contents

    Table of Contents FDA warnings and cautions (US only) Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Direct Audio Input Advanced options How to clean and maintain your hearing aids...
  • Page 8: Introduction

    Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.
  • Page 9: Your Hearing Aid

    Your hearing aid 88 and 77 models76 model 1. Thin tube 2. Open dome 3. Microphone inlets 4. Push button 5. Volume control 6. Battery compartment 7. Direct Audio Input 8. Battery door lock (optional) The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted with other types of domes/earmolds:...
  • Page 10 67 model66 model 1. Thin tube 2. Open dome 3. Push button 4. Microphone inlets 5. Battery compartment The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted with other types of domes/earmolds: Use only original consumables from the manufacturer (e.g., tubes and domes).
  • Page 11: How To Get Your Hearing Aid Ready For Use

    How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: 1. Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual, or mental health challenges.
  • Page 12 NOTE: • Always use new zinc-air batteries that have a minimum remaining shelf life of one year. • To save battery power, turn off your hearing aids when they are not in use. How to change the battery 1. Prepare the new battery. Remove 2.
  • Page 13 NOTE: Please observe the following: • To save battery power, turn off your hearing aids when they are not in use. • At night, switch off the hearing aid and open the battery door completely to allow moisture to evaporate. This prolongs the hearing aid's lifespan. •...
  • Page 14 How to use the battery door lock To lock the battery door: 1. Open the battery door to the OFF position. 2. Use the tool provided with your battery door lock to push the slider from the left side to the right side. To unlock the battery door simply repeat the same procedure but pushing the slider to the right instead.
  • Page 15 Low battery alert when paired with wireless accessories (optional) NOTE: • Your batteries will run out faster when you use wireless functions like streaming from your mobile device or from your TV with our TV streamer. As the battery power declines, the wireless functions stop working.
  • Page 16: How To Place The Hearing Aids In Your Ears

    How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids. You might want to ask your hearing care professional to mark your hearing aids with a colored Left and Right indication: Left is blue and Right is red.
  • Page 17 Inserting earmolds into your ears 1. Hold the earmold between your 3. Turn the top part of the earmold 4. Place the hearing aid firmly thumb and index finger and gently backwards and forwards behind the ear and make sure it position its sound outlet in your so it tucks behind the fold of skin sits securely.
  • Page 18: How To Remove The Hearing Aids From Your Ears

    How to remove the hearing aids from your ears 1. Lift the hearing aid from behind the ear. Let it hang momentarily beside your ear 2. Using your thumb and index finger, take hold of the earmold (not the hearing aid or the tubing) 3.
  • Page 19: How To Use Your Hearing Aids

    How to use your hearing aids Turning your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. Your hearing aids always start in program 1 at the pre-set volume. To turn your hearing aid on, close the battery door. To turn the hearing aid off, open the battery door (with your fingernail).
  • Page 20 1. To increase the volume, briefly press the top part of the button. 2. To reduce the volume, briefly press the bottom part of the button. When you change the volume, the hearing aid responds with a beep. When you reach the upper or lower limits, the hearing aid responds with a low-pitched beep.
  • Page 21 How to change program Your hearing aid has a push button which allows you to select from several listening programs. Push the button to change program. You will then hear one or more beeps. The number of beeps indicates which program you have selected (one beep = program 1, two beeps = program 2 and so on).
  • Page 22 When you select the Telecoil program, your hearing aid picks up signals from the teleloop or HAC telephone. Your hearing care professional can activate the Telecoil program. NOTE: • The telecoil does not work without a teleloop (that is, an induction loop), or a HAC telephone. •...
  • Page 23 HAC telephone Some smartphones are hearing aid compatible (HAC). The HAC phone establishes a small hearing loop that your hearing aids can connect to. The telecoil picks up the HAC phone's signal and converts it to sound. To use a HAC phone, follow these steps: 1.
  • Page 24 Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.
  • Page 25 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: • If you have a mobile device, you can pair it to connect directly to your hearing aids. See "Advanced options", page 31.
  • Page 26 • Keep magnets out of reach of pets, children, and mentally disabled persons. • The Phone Now magnet may affect sensitive medical devices/electronic systems. Seek advice from the manufacturers regarding appropriate safety measures when using the Phone Now solution near the sensitive device/equipment (pacemakers and defibrillators) in question.
  • Page 27 Placing the Phone Now magnet Place the magnet on your telephone receiver as follows: 1. Clean the surface thoroughly. Use a 2. Remove the foil from the 3. Place the magnet on the recommended cleaning agent. magnet. phone. CAUTION: • If you experience frequent signal loss or noise during calls, move the Phone Now magnet to another place on the telephone receiver.
  • Page 28 NOTE: • You may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and a good hearing experience on the telephone. • If your hearing aids have the Comfort Phone functionality enabled, the hearing aid on the non-phone ear automatically attenuates.
  • Page 29: Direct Audio Input

    Direct Audio Input (Optional for model 7677) You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a wireless FM system.
  • Page 30 Disconnecting a DAI adapter • Remove the adapter from the hearing aid and press the small latch downwards. Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning the FM click-on (DAI) receiver. •...
  • Page 31: Advanced Options

    Advanced options Online Services and Live Assist (optional) Online Services If you have signed up to use Online Services available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional. All you need is a compatible mobile device with internet enabled.
  • Page 32 Only use the app with hearing aids from the same manufacturer. We take no responsibility if the app is used with other hearing aids • If you want a printed version of the smartphone app user’s guide, please go to our website at beltone.com or consult customer support Advanced options...
  • Page 33 NOTE: For assistance with pairing and using these products with your hearing aids, please contact your hearing care professional or visit our support site. NOTE: If your Bluetooth® enabled Android smartphone does not stream directly to your hearing aids, you are able to answer the telephone if you use Phone Clip+.
  • Page 34 Turning off wireless communication (enter Flight Mode) 1. Open and close the battery door on each hearing aid three times within 10 seconds. 2. A 10-second double tone ( ) means the hearing aid is now in Flight Mode. NOTE: Both hearing aids must be set in Flight mode - even with synchronization enabled. Activating wireless communication (exit Flight Mode) 1.
  • Page 35 • A phone clip streams phone conversations and stereo sound to both hearing aids and doubles as a remote control. • A body-worn microphone is a microphone that can be worn by others. It improves speech comprehension in noisy situations. •...
  • Page 36: How To Clean And Maintain Your Hearing Aids

    How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Open the battery door to dry your hearing aids when you are not wearing them. 3.
  • Page 37 Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. WARNING: Always turn your hearing aids off while cleaning and maintaining them.
  • Page 38 If the microphone inlets are clogged, gently brush across the microphone inlets with the brush. WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. NOTE: Do not use the wire loop to clean the microphone inlets. If the microphone inlets remain clogged after brushing the exterior, ask a hearing care professional to help you clean them.
  • Page 39 The earmold 1. Remove the earmold and tubing from the hearing 3. After cleaning, dry the earmolds thoroughly and aids prior to cleaning. remove any residual water and debris from the tubing utilizing a small blower and wire loop. 2. Clean the earmold using a mild soap, and rinse with lukewarm water.
  • Page 40 Thin tubes and domes 1. Remove the thin tubes from the hearing aids by unscrewing them counter-clockwise. 2. Wipe down thin tubes and domes with a damp cloth. 3. In order to clear the thin tube of moisture and debris, push the black cleaning wire through the thin tube,beginning at the opposite end of the dome.
  • Page 41 How to change domes 1. Remove the used dome by pulling it off the ribbed 3. Make sure that the new dome is properly and flange and then discard it. This may require a bit of securely mounted force. 4. Check that the dome is securely mounted: 2.
  • Page 42: General Warnings And Precautions

    General warnings and precautions General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2.
  • Page 43 9. A power hearing aid can produce very loud sound to compensate for a severe or profound hearing loss. Therefore, there is risk of further impairing the remaining hearing. 10. External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1, IEC 60065, EN/IEC 62368-1, or IEC 60950-1, as appropriate (wired connection, for example HI-PRO, SpeedLink).
  • Page 44: Hearing Aid Expectations

    Hearing aid expectations • A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Consistent use of the hearing aid is recommended. In most cases, infrequent use will not allow you to get its full benefits.
  • Page 45: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmold or dome inserted Put it back in. "whistling" correctly in the ear? Is the volume very loud? Reduce the volume. Are you holding an object (e.g., a hat Move your hand away to create more or a phone) close to a hearing aid? space between the hearing aid and the object.
  • Page 46 Issue Potential cause Potential solution Sound is distorted, spluttering, The battery is dead Replace it with a new one or weak? Is the battery dirty? Clean it or replace it with a new one Is the plastic tube or earmold clogged Consult your hearing care or broken? professional.
  • Page 47: Tinnitus Management

    Tinnitus Management Tinnitus Sound Generator module Your hearing aids include the Tinnitus Sound Generator (TSG) module. The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programs to relieve suffering from tinnitus. The TSG can generate sounds adjusted to your personal preference and your specific therapeutic needs as determined by your doctor, audiologist, or hearing care professional.
  • Page 48 User instructions for the TSG module Description of the device The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. Explanation of how the device works The TSG module is a frequency and amplitude shaped white-noise generator.
  • Page 49 For hearing aids where ear-to-ear synchronization is enabled, your hearing care professional can also enable environmental monitoring synchronization so that the TSG noise level is automatically adjusted simultaneously in both hearing aids dependent on the background sound level. Additionally, since the hearing aid has a volume control, the background noise level monitored by the hearing aid and the volume control can be used simultaneously to adjust the generated noise level in both hearing aids.
  • Page 50 Using TSG with smartphone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TSG control app on a smartphone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TSG functionality during fitting of the hearing aid.
  • Page 51 The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. Prescription use of a Tinnitus Sound Generator hearing aid The TSG module should be used as prescribed by your doctor, audiologist, or hearing healthcare professional. In order to avoid permanent hearing damage, the maximum daily usage depends on the level of the generated sound.
  • Page 52 The purpose of medical evaluation is to assure that all medically treatable conditions that may affect tinnitus are identified and treated before the sound generator instrument is used. The sound generator instrument is a tool to generate sounds to be used with appropriate counseling and/or in a tinnitus management program to relieve patients suffering from tinnitus.
  • Page 53 Tinnitus Sound Generator warning to hearing care professionals A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator, if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: 1.
  • Page 54 Tinnitus Sound Generator precautions 1. Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function, or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation. 2.
  • Page 55 6. Adjustment of the Tinnitus Sound Generator settings, using a smartphone app, should only be performed by the parent or legal guardian in cases where the user is minor. Use of the Online Services for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is minor.
  • Page 56: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 57 During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). Non-clinical testing (US only) The devices covered within this user guide have undergone tests for the relevant non-clinical performance testing and biological endpoints in accordance with standards identified below: •...
  • Page 58 Clinical data (US only) The devices have been evaluated clinically through equivalence, and the devices have been compared to equivalent devices and similar devices on the market with similar intended purpose, e.g., to compensate for hearing impairment by amplifying and transmitting sound to the ear. Based on technical and clinical data presented for the device in question, the equivalent predecessor and generally similar devices, it is concluded to support the clinical performance expressed in user needs and claims.
  • Page 59 Statement This device complies with part 15 of the FCC rules and ISED rules. Its operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 60 The products are in compliance with the following regulatory requirements: • In the EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • GN Hearing A/S hereby declares that the radio equipment types BEB60 and BEB70 are in compliance with Directive 2014/53/EU.
  • Page 61 Hearing aid variants Mini Behind-the-ear (BTE) hearing aids of type BEB60 with FCC ID X26BEB60, IC number 6941C-BEB60, and size 312 battery are available in the following variants: XC467-DW, XC367-DW, XC267-DW Nominal RF output power transmitted is: -1 dBm. Behind-the-ear (BTE) hearing aids of type BEB70 with FCC ID X26BEB70, IC number 6941C-BEB70, and size 13 battery are available in the following variants: XC477-DW, XC377-DW, XC277-DW Nominal RF output power transmitted is: -2 dBm.
  • Page 62 Symbols WARNING: Points out a situation that Legal manufacturer. could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. NOTE: Advice and tips on how to handle Date of manufacture. your hearing aid better. Follow instructions for use.
  • Page 63: Technical Specifications

    Technical specifications Mini BTE Models: XC467-DW, XC367-DW, XC267-DW Maximum Output (OSPL90) Thin tube Closed Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain Total harmonic distortion 1600 Hz...
  • Page 64 Mini BTE (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - Closed Input/Output Response - Thin tube Ref.Test Gain @ 2 kHz Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 65 Models: XC477-DW, XC377-DW, XC277-DW Maximum Output (OSPL90) Thin Closed tube Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) dB SPL Frequency (Hz) 500 Hz 800 Hz Full On and Reference Test Gain Total harmonic distortion 1600 Hz Full-on gain...
  • Page 66 BTE (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - Closed Input/Output Response - Thin tube Ref.Test Gain @ 2 kHz Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 67: Additional Information

    Additional information Acknowledgements Copyright Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 68 WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. NOTE: Use of the Made for Apple badge means that an accessory has been designed to connect specifically to iPhone, iPad, and iPod touch models, and has been certified by the developer to meet Apple performance standards.
  • Page 69 Notes Additional information...
  • Page 70 Notes Additional information...
  • Page 71 Notes Additional information...
  • Page 72 Manufacturer according to EU Medical Manufacturer according to FDA: Device Directive 93/42/EEC: GN Hearing A/S Beltone Lautrupbjerg 7 8001 E Bloomington Freeway DK-2750 Ballerup Bloomington, MN 55420 Denmark 1-800-BELTONE beltone.com Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer...

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