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Beltone XC Celebrate User Manual

Behind-the-ear power hearing aids, made for iphone/ipad/ipod, works with android
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User guide
Behind-The-Ear power hearing aids

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  • Page 1 Beltone User guide Behind-The-Ear power hearing aids...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ High Power BTE Size 13 £ Super Power BTE Size 675 Program Beep Description One beep Two beeps Three beeps Four beeps...

  • Page 3: Fda Warnings And Cautions (Us Only)

    FDA warnings and cautions (US only) WARNING: People younger than 18 should go to a doctor before using this People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT).
  • Page 4 • Hearing loss or ringing (tinnitus) only in one ear or noticeable difference in hearing between ears • Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz, and 2000 Hz. Outputs over 132 dB SPL: You should exercise special care in selecting and fitting a hearing aid with a maximum output that exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user.
  • Page 5 You might need medical help if a piece gets stuck in your ear If any part of your hearing aid, like the eartip (dome), gets stuck in your ear, and you can’t easily remove it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton swabs because they can push the part further into your ear, injuring your eardrum or ear canal, possibly seriously.
  • Page 6 Hearing loss in people younger than 18 • People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT), because they may have different needs than adults. • The doctor will identify and treat medical conditions as appropriate. •...

  • Page 7: Table Of Contents

    Table of Contents FDA warnings and cautions (US only) Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Direct Audio Input Advanced options How to clean and maintain your hearing aids...

  • Page 8: Introduction

    Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.

  • Page 9: Your Hearing Aid

    Your hearing aid Model 88 - High Power BTE 1. Earmold 2. Tube 3. Microphone inlets 4. Program button 5. Volume control 6. Battery compartment 7. Left/Right identification 8. Manufacturer Your hearing aid...
  • Page 10 Model 98 - Super Power BTE 1. Earmold 2. Tube 3. Microphone inlets 4. Program button 5. Volume control 6. Battery door lock 7. Battery compartment 8. Left/Right identification 9. Manufacturer NOTE: You can find information on your hearing aid's serial number and model inside the battery compartment.

  • Page 11: How To Get Your Hearing Aid Ready For Use

    How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: 1. Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual, or mental health challenges.
  • Page 12 NOTE: • Always use new zinc-air batteries that have a minimum remaining shelf life of one year. • To save battery power, turn off your hearing aids when they are not in use. How to change the battery 1. Prepare the new battery. Remove 2.
  • Page 13 NOTE: Please observe the following: • To save battery power, turn off your hearing aids when they are not in use. • At night, switch off the hearing aid and open the battery door completely to allow moisture to evaporate. This prolongs the hearing aid's lifespan. •...
  • Page 14 How to use the battery door lock For model 88: To lock the battery door: 1. Open the battery door to the OFF position. 2. Use the tool provided with your battery door lock to push the slider from the left side to the right side. To unlock the battery door simply repeat the same procedure but pushing the slider to the right instead.
  • Page 15 For model 98: To lock the battery door: 1. Insert the tool straight into the battery door lock. 2. Slide lock to the left. An indication mark shows that the battery door is in the locked position (you will be able to see a white dot).
  • Page 16 Low battery alert when paired with wireless accessories (optional) NOTE: Your batteries will run out faster when you use wireless functions like streaming from your smart device or from your TV with our TV streamer. As the battery power declines, the wireless functions stop working. A short melody will play every five minutes to let you know that the battery power is low.

  • Page 17: How To Place The Hearing Aids In Your Ears

    How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids. You might want to ask your hearing care professional to mark your hearing aids with a colored Left and Right indication: Left is blue and Right is red.
  • Page 18 Inserting earmolds into your ears 1. Hold the earmold between your 3. Turn the top part of the earmold 4. Place the hearing aid firmly thumb and index finger and gently backwards and forwards behind the ear and make sure it position its sound outlet in your so it tucks behind the fold of skin sits securely.

  • Page 19: How To Remove The Hearing Aids From Your Ears

    How to remove the hearing aids from your ears 1. Lift the hearing aid from behind the ear. Let it hang momentarily beside your ear 2. Using your thumb and index finger, take hold of the earmold (not the hearing aid or the tubing) 3.

  • Page 20: How To Use Your Hearing Aids

    How to use your hearing aids Turning your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. Your hearing aids always start in program 1 at the pre-set volume. To turn your hearing aid on, close the battery door. To turn the hearing aid off, open the battery door (with your fingernail).
  • Page 21 1. To increase the volume, briefly press the top part of the button. 2. To reduce the volume, briefly press the bottom part of the button. When you change the volume, the hearing aid responds with a beep. When you reach the upper or lower limits, the hearing aid responds with a low-pitched beep.
  • Page 22 NOTE: • If you have two hearing aids with the Synchronized Volume Control function enabled, volume control adjustments to one hearing aid automatically repeats in the second hearing aid. When you change the volume in one of the hearing aids, it responds with one or more beeps. A beep in the second hearing aid follows.
  • Page 23 • When you turn the hearing aids off and on again, they always start up in program 1 and at your pre-set volume level. Telecoil Your hearing aid may have a telecoil. The Telecoil function may help to improve understanding of speech with Hearing Aid Compatible (HAC) telephones and in theaters, cinemas, houses of worship, etc.
  • Page 24 2. Find a good spot. Reception is not clear in all locations, it depends on the teleloop. Look for signs or find another spot. 3. If needed, adjust the volume. 4. When you leave, switch to program 1. HAC telephone Some smartphones are hearing aid compatible (HAC).
  • Page 25 NOTE: • If the phone has a poor telecoil signal, use the microphone program. To avoid whistling, do not hold the handset too tightly against your ear. • Ask your hearing care professional to enable the Telecoil program in your hearing aids. •...
  • Page 26 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: • If you have a mobile device, you can pair it to connect directly to your hearing aids. See "Advanced options", page 33.
  • Page 27 • The Phone Now magnet may affect sensitive medical devices/electronic systems. Seek advice from the manufacturers regarding appropriate safety measures when using the Phone Now solution near the sensitive device/equipment (pacemakers and defibrillators) in question. If the manufacturer cannot issue a statement, we recommend keeping the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g., pacemakers).
  • Page 28 Placing the Phone Now magnet Place the magnet on your telephone receiver as follows: 1. Clean the surface thoroughly. Use a 2. Remove the foil from the 3. Place the magnet on the recommended cleaning agent. magnet. phone. CAUTION: • If you experience frequent signal loss or noise during calls, move the Phone Now magnet to another place on the telephone receiver.
  • Page 29 NOTE: • You may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and a good hearing experience on the telephone. • If your hearing aids have the Comfort Phone functionality enabled, the hearing aid on the non-phone ear automatically attenuates.

  • Page 30: Direct Audio Input

    Direct Audio Input You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a wireless FM system.
  • Page 31 Disconnecting a DAI adapter • Remove the adapter from the hearing aid and press the small latch downwards. Battery door with integrated DAI For some models, your hearing care professional can replace the standard battery door with a battery door that has an integrated DAI adapter.
  • Page 32 Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning the FM click-on (DAI) receiver. • Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes/oil rigs.

  • Page 33: Advanced Options

    Advanced options Online Services and Online Services Live (optional) Online Services If you have signed up to use Online Services available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional. All you need is a compatible mobile device with internet enabled.
  • Page 34 Online Services Live This service also includes Online Services Live. With this service you can get face-to-face assistance from your hearing care professional from home. Using your hearing aids with iPhone, iPad, and iPod touch (optional) The advanced models of our hearing aids are Made for iPhone®, iPad® , and iPod touch®, which allow for direct audio streaming and control from these devices.
  • Page 35 Using your hearing aid with smartphone apps (optional) Our smartphone apps are intended to be used with our wireless hearing aids. The smartphone apps send and receive signals from the hearing aids via smartphones. • Do not disable app notifications. •...
  • Page 36 NOTE: Both hearing aids must be set in Flight mode - even with synchronization enabled. Turning off wireless communication (enter Flight Mode) 1. Open and close the battery door on each hearing aid three times within 10 seconds. 2. A 10-second double tone ( ) means the hearing aid is now in Flight Mode.
  • Page 37 • Remote Control allows you to adjust the volume, mute your hearing aids, and change programs. • Remote Control 2 allows you to adjust the volume or mute your hearing aids, change programs, and see settings at a glance on its display. •...

  • Page 38: How To Clean And Maintain Your Hearing Aids

    How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Open the battery door to dry your hearing aids when you are not wearing them. 3.
  • Page 39 Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. WARNING: Always turn your hearing aids off while cleaning and maintaining them.
  • Page 40 WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. NOTE: Do not use the wire loop to clean the microphone inlets. If the microphone inlets remain clogged after brushing the exterior, ask a hearing care professional to help you clean them.
  • Page 41 The earmold 1. Remove the earmold and tubing from the hearing 3. After cleaning, dry the earmolds thoroughly and aids prior to cleaning. remove any residual water and debris from the tubing utilizing a small blower and wire loop. 2. Clean the earmold using a mild soap, and rinse with lukewarm water.
  • Page 42 4. Dry thoroughly and use the air bulb to blow any left over water out of the tube and earmold. NOTE: Do not use alcohol or other cleaning solvents to clean the metal hook as this could damage its protective covering. How to clean and maintain your hearing aids...

  • Page 43: General Warnings And Precautions

    General warnings and precautions General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2.
  • Page 44 9. A power hearing aid can produce very loud sound to compensate for a severe or profound hearing loss. Therefore, there is risk of further impairing the remaining hearing. 10. External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1, IEC 60065, EN/IEC 62368-1, or IEC 60950-1, as appropriate (wired connection, for example HI-PRO, SpeedLink).

  • Page 45: Hearing Aid Expectations

    Hearing aid expectations • A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Consistent use of the hearing aid is recommended. In most cases, infrequent use will not allow you to get its full benefits.

  • Page 46: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmold inserted correctly in Put it back in. "whistling" the ear? Is the volume very loud? Reduce the volume. Are you holding an object (e.g., a hat Move your hand away to create more or a phone) close to a hearing aid? space between the hearing aid and the object.
  • Page 47 Issue Potential cause Potential solution Sound is distorted, spluttering, The battery is dead Replace it with a new one or weak? Is the battery dirty? Clean it or replace it with a new one Is the plastic tube or earmold clogged Consult your hearing care or broken? professional.

  • Page 48: Tinnitus Management

    Tinnitus Management Tinnitus Sound Generator module Your hearing aids include the Tinnitus Sound Generator (TSG) module. The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programs to relieve suffering from tinnitus. The TSG can generate sounds adjusted to your personal preference and your specific therapeutic needs as determined by your doctor, audiologist, or hearing care professional.
  • Page 49 User instructions for the TSG module Description of the device The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. Explanation of how the device works The TSG module is a frequency and amplitude shaped white-noise generator.
  • Page 50 For hearing aids where ear-to-ear synchronization is enabled, your hearing care professional can also enable environmental monitoring synchronization so that the TSG noise level is automatically adjusted simultaneously in both hearing aids dependent on the background sound level. Additionally, since the hearing aid has a volume control, the background noise level monitored by the hearing aid and the volume control can be used simultaneously to adjust the generated noise level in both hearing aids.
  • Page 51 Using TSG with smartphone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TSG control app on a smartphone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TSG functionality during fitting of the hearing aid.
  • Page 52 The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. Prescription use of a Tinnitus Sound Generator hearing aid The TSG module should be used as prescribed by your doctor, audiologist, or hearing healthcare professional. In order to avoid permanent hearing damage, the maximum daily usage depends on the level of the generated sound.
  • Page 53 The purpose of medical evaluation is to assure that all medically treatable conditions that may affect tinnitus are identified and treated before the sound generator instrument is used. The sound generator instrument is a tool to generate sounds to be used with appropriate counseling and/or in a tinnitus management program to relieve patients suffering from tinnitus.
  • Page 54 Tinnitus Sound Generator warning to hearing care professionals A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator, if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: 1.
  • Page 55 Tinnitus Sound Generator precautions 1. Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function, or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation. 2.
  • Page 56 6. Adjustment of the Tinnitus Sound Generator settings, using a smartphone app, should only be performed by the parent or legal guardian in cases where the user is minor. Use of the Online Services for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is minor.

  • Page 57: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 58 CAUTION: During use, your hearing aids may reach temperatures up to 43 °C (109 °F). During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). Non-clinical testing (US only) The devices covered within this user guide have undergone tests for the relevant non-clinical performance testing and biological endpoints in accordance with standards identified below:...
  • Page 59 Clinical data (US only) The devices have been evaluated clinically through equivalence, and the devices have been compared to equivalent devices and similar devices on the market with similar intended purpose, e.g., to compensate for hearing impairment by amplifying and transmitting sound to the ear. Based on technical and clinical data presented for the device in question, the equivalent predecessor and generally similar devices, it is concluded to support the clinical performance expressed in user needs and claims.
  • Page 60 Statement This device complies with part 15 of the FCC rules and ISED rules. Its operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 61 The products are in compliance with the following regulatory requirements: • In the EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • GN Hearing A/S hereby declares that the radio equipment types BEB80 and LOB90 are in compliance with Directive 2014/53/EU.
  • Page 62 Hearing aid variants High Power Behind-the-Ear (BTE) hearing aids of type BEB80 with FCC ID X26BEB80, IC number 6941C- BEB80, and size 13 battery are available in the following variants: XC488-DWH, XC388-DWH, XC288-DWH Nominal RF output power transmitted is: - 2 dBm. Super Power Behind-the-Ear (SP BTE) hearing aids type LOB90 with FCC ID X26LOB90, IC number 6941C- LOB90, and size 675 battery are available in the following variants: XC498-DW, XC398-DW, XC298-DW...
  • Page 63 Symbols WARNING: Points out a situation that Legal manufacturer. could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. NOTE: Advice and tips on how to handle Date of manufacture. your hearing aid better. Follow instructions for use.

  • Page 64: Technical Specifications

    Technical specifications High Power BTE Models: XC488-DWH, XC388-DWH, XC288-DWH Maximum Output (OSPL90) Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) dB SPL 500 Hz 800 Hz Frequency (Hz) Total harmonic distortion 1600 Hz Full On and Reference Test Gain...
  • Page 65 High Power BTE (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - DWH Ref.Test Gain @ 2 kHz 2cc coupler Input (dB SPL) Technical specifications...
  • Page 66 Super Power BTE Models: XC498-DW, XC398-DW, XC298-DW Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz 800 Hz Frequency (Hz) 1600 Hz Full On and Reference Test Gain...
  • Page 67 Super Power BTE (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - DW Ref.Test Gain @ 2 kHz 2cc coupler Input (dB SPL) Technical specifications...

  • Page 68: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 69 WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. NOTE: Use of the Made for Apple badge means that an accessory has been designed to connect specifically to iPhone, iPad, and iPod touch models, and has been certified by the developer to meet Apple performance standards.
  • Page 70 Notes Additional information...
  • Page 71 Notes Additional information...
  • Page 72 Manufacturer according to EU Medical Manufacturer according to FDA: Device Directive 93/42/EEC: GN Hearing A/S Beltone Lautrupbjerg 7 8001 E Bloomington Freeway DK-2750 Ballerup Bloomington, MN 55420 Denmark 1-800-BELTONE Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer...

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