Network - LG SK9Y Owner's Manual

40 Troubleshooting
Symptoms
When you feel the output
sound of the unit is low.
The unit does not connect
with Bluetooth device.

Network

Symptoms
4
Cannot connect the
speaker to your home
network.
Media servers are not
displayed on the device
list.
"LG Wi-Fi Speaker"
doesn't work properly.
Cause & Solution
Check the details below and adjust the unit according to them.
y Switch the state of DRC function to [OFF] by using "LG Wi-Fi Speaker" .
y With the sound bar connected with TV, change the AUDIO DIGITAL OUT
setting on TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y With the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
y Change Audio DRC setting on connected device setup menu to [OFF] state.
y Make sure Night Mode is not On. Turn [OFF] Night Mode.
y Turn off the Bluetooth connection lock function. (Page 33)
Cause & Solution
The wireless communication may be interrupted from household devices that are
using radio frequencies. Move the speaker away from them.
y The firewall or anti-virus software on your media server is running. Turn off
the firewall or anti-virus software running on your media server.
y Make sure that the speaker is connected to the same network that your
media server is connected.
Is the "LG Wi-Fi Speaker" plugged in?
y Plug in the "LG Wi-Fi Speaker" .
Is the LAN cable connected to the wireless router and the "LG Wi-Fi Speaker"
properly?
y Connect the LAN cable to the LAN port on the back of the "LG Wi-Fi Speaker"
and to your wireless router.
If you restart the router?
y You need to turn the speaker' s power off and on again.
If you install new router.
y You need to perform a factory set and setup the network connection for
speaker.