Samsung VS20A95943N User Manual page 27

Problems
The vacuum cleaner
cannot be charged.
Vacuum cleaner stops
operation during cleaning.
Suction force decreases
suddenly and the vacuum
makes a vibrating sound.
Cleaning is finished but
small dust particles come
out of the brush.
• This Vacuum cleaner is approved the following.
– The Low Voltage Directive 2014/35/EU
– The EMC Directive 2014/30/EU
• Confirm that the voltage provided to the Clean Station matches
the requirements of the Clean Station.
• Check that the vacuum cleaner is turned on, and then check that
the LED of the battery level indicator is turned on.
• Check if foreign matter (dust) is on the charging terminal.
Remove any foreign matter with a cotton swab or soft cloth.
• As this product has the overheating prevention device of the
motor, product will stop operation temporarily for the following
conditions. After correcting the cause of the problem, turn
the product on again. (This case may differ depending on the
ambient temperature.)
– When the vacuum operates with a full Dustbin.
– When the vacuum operates with a brush clogged.
– When the Extension Crevice Tool is used for long hours.
• Check whether the brush, the Dustbin or the adjustable pipe is
clogged with foreign matter and remove it.
• Check whether the Dustbin is fully filled with dust. If it is,
empty the bin.
• Check whether the filter is dirty. If it is, clean the filter.
• After cleaning, operate the vacuum for 10 seconds or more to
suction up the small dust particles.
Solutions
English 27