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Troubleshooting - Kogan ACTIVE 3 PRO SMART WATCH User Manual

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TROUBLESHOOTING

Issue
Short battery life.
Data isn't synchronising
from the watch to the
app.
Notifications aren't
appearing on the watch.
Possible Cause
Brightness is too high.
Poor Bluetooth
connection.
• Notifications are not
enabled on your
smartphone.
• Phone may be in "Do
not disturb" mode.
Solution
Decrease the brightness
to preserve battery life.
Keep Bluetooth open on
your smartphone and
reboot the watch by going
to Settings > Reboot.
• Enable notifications for
the CO FIT app on your
smartphone.
• Disable "Do not disturb"
mode.

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