Philips 180P2M199 User Manual

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Philips 180P2M/180P2G Electronic User's Manual
file:///D|/Grace/K1/english/180p2m/index.htm [11/22/2001 1:47:10 PM]

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Summary of Contents for Philips 180P2M199

  • Page 1 Philips 180P2M/180P2G Electronic User's Manual file:///D|/Grace/K1/english/180p2m/index.htm [11/22/2001 1:47:10 PM]...
  • Page 2: Safety And Troubleshooting Information

    Safety & Troubleshooting Safety and Troubleshooting Information Safety Precautions and Maintenance Regulatory Information • Other Related Information Safety precautions and maintenance WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
  • Page 3: Installation Locations

    Safety & Troubleshooting Installation Locations Avoid Heat and Extreme Cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site falling within the following temperature and humidity ranges.
  • Page 4: About This Manual

    Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other pertinent information. Its contents are identical to the information in our printed version.
  • Page 5 ©2001 Koninklijke Philips Electronics N.V. All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V. file:///D|/Grace/K1/english/180p2m/about/about.htm (2 of 2) [11/22/2001 1:47:14 PM]...
  • Page 6: Product Information

    RETURN TO TOP OF THE PAGE TFT LCD 18.1" / 46cm 0.280 x 0.280mm 1280 x 1024 pixels R.G.B. vertical stripe Anti-glare polarizer, hard coated 359 x 287.2 mm 8 bits interface (16M colors) 56Hz-76Hz • Philips Pixel • Pin Assignment •...
  • Page 7: Optical Characteristics

    180P2M/180P2G Product Information Horizontal Frequency VIDEO • Video dot rate • Input impedance - Video - Sync • Input signal levels • Sync input signal • Sync polarities • Video interface AUDIO • Input signal level • Headphone out signal level •...
  • Page 8: Resolution & Preset Modes

    180P2M/180P2G Product Information • Viewing Angle: (C/R>10) • Response time * These information are subject to change without notice. Resolution & Preset Modes • Maximum 1280 x 1024 at 75Hz • Recommended 1280 x 1024 at 60Hz 32 user definable modes 15 factory preset modes: H.
  • Page 9: Automatic Power Saving

    100 — 240 VAC, 50/60 Hz 50 W (typ.) 5° C to 35° C (operating) ° C to 60° C (storage) Power Used LED color < 60W Green < 2W Amber < 2W Amber < 2W Amber ® PHILIPS artner,...
  • Page 10: Pin Assignment

    180P2M/180P2G Product Information • Relative humidity • System MTBF • Cabinet color * These information are subject to change without notice. * Resolution 1280x1024, standard size, contrast max., brightness 50%, 9300° K, full white pattern, without audio/USB. Pin Assignment 1. The digital/analog DVI-I onnector contains 29 signal contacts organized in three rows of eight contacts. Signal pin assignments are listed in the following table: Signal Assignment...
  • Page 11: Product Views

    180P2M/180P2G Product Information 2. The 15-pin D-sub connector (male) of the signal cable: Assignment Red video input Green video input/SOG Blue video input Sense (GND) Not connected Red video ground Green video ground Blue video ground Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function file:///D|/Grace/K1/english/180p2m/product/product.htm (6 of 9) [11/22/2001 1:47:16 PM]...
  • Page 12 180P2M/180P2G Product Information Tilt Swivel Height adjustment Portrait display Turn monitor from landscape view to portrait view file:///D|/Grace/K1/english/180p2m/product/product.htm (7 of 9) [11/22/2001 1:47:16 PM]...
  • Page 13 180P2M/180P2G Product Information 4.1) Tilt the monitor body at an angle 4.2) Rotate the monitor body 90 degrees counter clockwise. file:///D|/Grace/K1/english/180p2m/product/product.htm (8 of 9) [11/22/2001 1:47:16 PM]...
  • Page 14 180P2M/180P2G Product Information RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/180p2m/product/product.htm (9 of 9) [11/22/2001 1:47:16 PM]...
  • Page 15: Installing Your Lcd Monitor

    Installing your LCD Monitor Installing your LCD Monitor Your LCD Monitor : Front View Product Description re-install the base • Getting Started Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.
  • Page 16: Side View

    Installing your LCD Monitor Signal inputs selective hotkeys. Allows user to switch between two video connectors (D-Sub & DVI-I), e.g. D-Sub <-> DVI-D digital inputs or D-Sub <-> DVI-A analog inputs. Audio power on/off and volulme adjustment Audio power LED BASS on/off Built-in Mic Mute on/off...
  • Page 17: Rear View

    Installing your LCD Monitor Headphone Jack Microphone Jack Rear View file:///D|/Grace/K1/english/180p2m/install/install.htm (3 of 6) [11/22/2001 1:47:19 PM] RETURN TO TOP OF THE PAGE...
  • Page 18 Installing your LCD Monitor Audio in Mic out DC 12V in file:///D|/Grace/K1/english/180p2m/install/install.htm (4 of 6) [11/22/2001 1:47:19 PM]...
  • Page 19: Optimizing Performance

    Installing your LCD Monitor AC power in DC 12V out for Philips Multimedia Base only DVI-I Connector D-SUB Connector Optimizing Performance For best performance, ensure that your display settings are set at 1024x768@60Hz (for 14"/15") or 1280x1024, 60Hz (for 17"/18").
  • Page 20 Installing your LCD Monitor RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/180p2m/install/install.htm (6 of 6) [11/22/2001 1:47:19 PM]...
  • Page 21: Description Of The On-Screen Display

    Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors which allows an end-user to adjust screen performance of monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when operating the monitor.
  • Page 22 On-Screen Display file:///D|/Grace/K1/english/180p2m/osd/osddesc.htm (2 of 4) [11/22/2001 1:47:22 PM]...
  • Page 23 On-Screen Display Digital signal input: RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/180p2m/osd/osddesc.htm (3 of 4) [11/22/2001 1:47:22 PM]...
  • Page 24 On-Screen Display file:///D|/Grace/K1/english/180p2m/osd/osddesc.htm (4 of 4) [11/22/2001 1:47:22 PM]...
  • Page 25: Customer Care And Warranty

    Customer Care and Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland •...
  • Page 26 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB USB Your monitor comes with a D-Sub cable.
  • Page 27 Glossary Energy Star Computers Programme An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment. Companies joining this programme must be willing to commit themselves to manufacturing one or more products capable of going into a low -power state (<...
  • Page 28 Glossary A Universal Serial Bus device that provides additional connections to the Universal Serial Bus. Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and complexity.
  • Page 29 Glossary Upstream The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic. Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.
  • Page 30: Download And Print

    Download and Print Download and Print Installing your LCD monitor driver Program Installing Your LCD monitor driver System requirements: PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later Find your driver ".inf/.icm/.cat" at : /PC/drivers/ Read the "Driver_install02.txt"...
  • Page 31 Download and Print Download 180P2M.pdf Download 180P2G.pdf Download 180P2B.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').
  • Page 32 Download and Print Exit your browser and install the FPadjust Program. Read the "FP_Readme01.txt" file before installing. RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/download/download.htm (3 of 3) [11/22/2001 1:47:27 PM]...
  • Page 33: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18"). Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. Turn on your monitor and then turn on your PC...
  • Page 34 FAQs (Frequently Asked Questions) What does "refresh rate" mean to me in an LCD monitor? For LCD monitors, the refresh rate is much less relevant. LCD monitors display a stable, flicker-free image at 60Hz. There is no visible differences between 85Hz and 60Hz. What are the .inf and .icm files on the setup disk &...
  • Page 35: Screen Adjustments

    Yes, Philips Brilliance LCD monitors have this optional feature. The standard VESA mount holes on back cover that allows user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 36: Compatibility With Other Peripherals

    Can I connect my LCD monitor to any PC, workstation or Mac? Yes, all Philips LCD monitors are fully compatible with standard PC, Mac and workstation. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/reseller for more information.
  • Page 37: Lcd Panel Technology

    FAQs (Frequently Asked Questions) adjustment of complicated IRQ settings -- for add-on peripherals. USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example), and a joystick.
  • Page 38 FAQs (Frequently Asked Questions) What differentiates passive matrix LCDs from active matrix LCDs? An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel.
  • Page 39: Ergonomics, Ecology, And Safety Standards

    FAQs (Frequently Asked Questions) What kind of wide-angle technology is available? How does it work? The TFT LCD panel is an element controls/displays inlet of a backlight using the dual-refraction of liquid crystal. Using the property that the projection of inlet light refracts toward the major axis of the liquid element, it controls the direction of inlet light and displays it.
  • Page 40 FAQs (Frequently Asked Questions) Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95-99 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment, and recyclability. The specification page provides detailed safety standards data.
  • Page 41: Troubleshooting

    Troubleshooting Safety and Troubleshooting • FAQs Information This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer. Common Problems Having this problem? No Picture (Power LED not lit)
  • Page 42 The after-image will disappear after a set amount of time The remaining dots are normal characteristic of the liquid crystal used in today’s technology. list to contact your local Philips distributor. RETURN TO TOP OF THE PAGE...
  • Page 43: Regulatory Information

    • EN 55022 Compliance (Czech Republic Only) • MIC Notice (South Korea Only) • BSMI Notice (Taiwan Only) • Philips End-of-Life Disposal • Troubleshooting • Other Related Information You have just purchased a TCO '99 approved and • Energy Star Declaration •...
  • Page 44 Regulatory Information The environmental demands impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be adhered to in each country where the company implements its operational policy.
  • Page 45 Normal operation Power Saving Suspend Position A1 Power Saving Position A2 file:///D|/Grace/K1/english/180p2m/safety/regs/regulat.htm (3 of 11) [11/22/2001 1:47:38 PM] RETURN TO TOP OF THE PAGE PHILIPS BRILLIANCE 180P2M/180G LED Indicator Green Amber Amber Power Consumption < 60 W < 2 W...
  • Page 46 THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS. Commission Federale de la Communication (FCC Declaration) file:///D|/Grace/K1/english/180p2m/safety/regs/regulat.htm (4 of 11) [11/22/2001 1:47:38 PM] ® PHILIPS artner, ® guidelines for energy efficiency. RETURN TO TOP OF THE PAGE...
  • Page 47: Vcci Notice (Japan Only)

    Regulatory Information Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
  • Page 48 Regulatory Information Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction manual. Class B ITE MIC Notice (South Korea Only) Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.
  • Page 49: Polish Center For Testing And Certification Notice

    Regulatory Information Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
  • Page 50 Regulatory Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.
  • Page 51 Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
  • Page 52 Regulatory Information file:///D|/Grace/K1/english/180p2m/safety/regs/regulat.htm (10 of 11) [11/22/2001 1:47:38 PM] of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place.
  • Page 53 Regulatory Information the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/180p2m/safety/regs/regulat.htm (11 of 11) [11/22/2001 1:47:38 PM]...
  • Page 54: Other Related Information

    Other Related Information Other Related Information Safety and Troubleshooting for Users in the U. S. • Information for Users Outside the U.S Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
  • Page 55: Philips Pixel Defect Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 56 One dark subpixel Proximity of Pixel Defects Because pixel and subpixels defects of the same type that are nearby one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or subpixel defects exceeding the tolerances listed in the following tables.
  • Page 57 Philips Pixel Defect Policy Bright dot defects within 20 mm circle Total bright dot defects of all types BLACK DOT DEFECTS 150P2 MODEL 1 dark subpixel 4 or fewer 2 adjacent dark 1 or fewer subpixels 3 adjacent dark subpixels...
  • Page 58: Connecting To Your Pc

    Connecting to Your PC Connecting to Your PC Your LCD Monitor : Front View Product Description • Remove and re-install the base Accessories (optional) Accessory Pack Unpack all the parts. Item file:///D|/Grace/K1/english/180p2m/install/connect.htm (1 of 4) [11/22/2001 1:47:52 PM] • Accessory Pack •...
  • Page 59 Connecting to Your PC Connecting to Your PC file:///D|/Grace/K1/english/180p2m/install/connect.htm (2 of 4) [11/22/2001 1:47:52 PM] DVI to D-Sub Signal Cable E-DFU package with Quick Setup Guide, Using Your Monitor Manual, and CD-ROM. Pivot CD-ROM RETURN TO TOP OF THE PAGE Thread power cable through the hole at the bottom of the base, and plug onto monitor firmly.
  • Page 60 Connecting to Your PC file:///D|/Grace/K1/english/180p2m/install/connect.htm (3 of 4) [11/22/2001 1:47:52 PM] Connect microphone and audio cables onto the rear side of base if any Double check all cables' connection closely. Make sure they are all connected well. Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable...
  • Page 61 Connecting to Your PC Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Connect the audio and microphone cables to the audio and mic connectors on the back of your computer.
  • Page 62: Remove And Re-Install The Base

    Remove and re-install the base Remove and Re-install the Base Your LCD Monitor : Front View Product Description • Getting Started • Optimizing Performance Remove and Re-install the Base : Condition: for VESA standard mounting applications for optional bases replacement Remove the Base file:///D|/Grace/K1/english/180p2m/install/base.htm (1 of 4) [11/22/2001 1:47:52 PM] •...
  • Page 63 Remove and re-install the base Re-install the Base file:///D|/Grace/K1/english/180p2m/install/base.htm (2 of 4) [11/22/2001 1:47:52 PM] base RETURN TO TOP OF THE PAGE Put monitor face down on the safe surface. Take off the cap of base Unscrew the four screws of the...
  • Page 64 Remove and re-install the base file:///D|/Grace/K1/english/180p2m/install/base.htm (3 of 4) [11/22/2001 1:47:52 PM] Put monitor face down on the safe surface and plug in the cables into connectors. Mount the base onto the monitor body and fix four screws securely. Lift the monitor body and thread all cables through the hole at the bottom of the base.
  • Page 65 Remove and re-install the base file:///D|/Grace/K1/english/180p2m/install/base.htm (4 of 4) [11/22/2001 1:47:52 PM] For Multimedia base, plug the flying DC power cable of base onto monitor. RETURN TO TOP OF THE PAGE...
  • Page 66: Getting Started

    Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later Philips' monitors built in VESA DDC2B feature to support Plug & Play requirements for Windows 95/98/2000/Me/XP. In order to enable your Philips monitor from the "Monitor" dialog box in Windows 95/98/2000/Me/XP and activate Plug &...
  • Page 67 Getting Started Start Windows Me Click the 'Start' button, point to 'Settings', and then click 'Control Panel'. Double Click the 'Display' Icon. Choose the 'Settings' tab then click 'Advanced...'. Choose 'Monitor' button, then click 'Change...' button. Choose "Specify the location of the driver(Advanced)" and click the 'Next' button. Choose "Display a list of all the drivers in a specific location, so you can select the driver you want."...
  • Page 68 Getting Started Choose the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button. Choose the ' Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
  • Page 69: Accessories (Optional)

    Accessories (optional) Accessories (optional) Your LCD Monitor : Front View Product Description re-install the base • Getting Started Accessories (optional): USB Hub Accessories (optional) Item file:///D|/Grace/K1/english/180p2m/install/access.htm (1 of 8) [11/22/2001 1:47:54 PM] • • Optimizing Performance • Protective Cover Description USB Hub: (PCUH411) USB hub supports four down stream ports and...
  • Page 70 Accessories (optional) USB Hub file:///D|/Grace/K1/english/180p2m/install/access.htm (2 of 8) [11/22/2001 1:47:54 PM] Multimedia Base: (VG3P31) 2x2W RMS, 48W PMPO, stereo front firing & portrait display, tilt & swivel. Height adjustable. Color: Light gray Multimedia Base: (VG3P32) 2x2W RMS, 48W PMPO, stereo front firing & portrait display, tilt &...
  • Page 71: Protective Cover

    Accessories (optional) Protective Cover Protect the LCD screen of your Philips LCD monitor file:///D|/Grace/K1/english/180p2m/install/access.htm (3 of 8) [11/22/2001 1:47:54 PM] Take off the cover. Slide into USB tray on rear side of base. RETURN TO TOP OF THE PAGE...
  • Page 72 Accessories (optional) file:///D|/Grace/K1/english/180p2m/install/access.htm (4 of 8) [11/22/2001 1:47:54 PM] Remove the screw from the rear of monitor Unclick at the indicated points to open the bezel Pull forward to release the bezel completely...
  • Page 73 Accessories (optional) Multimedia Base file:///D|/Grace/K1/english/180p2m/install/access.htm (5 of 8) [11/22/2001 1:47:54 PM] RETURN TO TOP OF THE PAGE Peel off the film from both sides of the protective cover Mount the protective cover and press each corner to attach it securely Fix the screw onto the rear of monitor...
  • Page 74 Accessories (optional) file:///D|/Grace/K1/english/180p2m/install/access.htm (6 of 8) [11/22/2001 1:47:54 PM] Put monitor face down on the safe surface and plug in the cables into connectors. Mount the base onto the monitor body and fix four screws securely. Lift the monitor body and thread all cables through the hole at the bottom of the base.
  • Page 75 Accessories (optional) file:///D|/Grace/K1/english/180p2m/install/access.htm (7 of 8) [11/22/2001 1:47:54 PM] For Multimedia base, plug the flying DC power cable of base onto monitor. Thread power cable through the hole at the bottom of the base, and plug onto monitor firmly. Connect microphone and audio cables onto the rear side of base if any.
  • Page 76 Accessories (optional) Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Connect the audio and microphone cables to the audio and mic connectors on the back of your computer.
  • Page 77 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.
  • Page 78: Your International Guarantee

    12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
  • Page 79 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local...
  • Page 80 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 81 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.
  • Page 82: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: 01 546 575 603 Austria 02 275 0701 Belgium 800 92256 Cyprus (Greek) 35 25 87 61 Denmark 03 8717 0033 France 0696 698 4712 Germany 00800 3122 1223 Greece 09 2290 1908 Finland 01 601 1161...
  • Page 83: Consumer Information Centers

    Philips Representation Office Ul. Usacheva 35a 119048 Moscow Phone: 095-755 6900 Fax : 095-755 6923 TURKEY Türk Philips Ticaret A.S. Talatpasa Caddesi No 5. 80640-Gültepe/Istanbul Phone: (0800)-211 40 36 Fax : (0212)-281 1809 Latin America file:///D|/Grace/K1/english/warranty/warcic.htm (1 of 8) [11/22/2001 1:48:21 PM] Bangladesh •...
  • Page 84 Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 BRASIL Philips da Amazônia Ind. Elet. Ltda. Centro de Informações ao Consumidor R. Alexandre Dumas, 2100-5. andar Phone: 0800-123-123 Fax : (0xx11) 3141-1580 CHILE Philips Chilena S.A.
  • Page 85 Consumer Information Centers PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1519 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2412890 Fax : (01)-2412913 URUGUAY Ind.Philips del Uruguay S.A.
  • Page 86 Consumer Information Centers NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 658 224 (toll free) Fax : (09)-8497858 Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A...
  • Page 87 Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 Phone: (011)-5469692 Fax : (011)-5442402 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 Fax : (021)-7940080 file:///D|/Grace/K1/english/warranty/warcic.htm (5 of 8) [11/22/2001 1:48:21 PM]...
  • Page 88 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7562144 Fax : (03)-7560761 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI Phone: (021)-2560071-82 Fax : (021)-2562386 Philips Consumer Service Centre 168-F, Adamjee Road...
  • Page 89 Consumer Information Centers SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340 Singapore 1231 Phone: 3502000 Fax : 2508037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre Nr 96 Section 1, Chien-Kuo N.Road TAIPEI Phone: (02)-2382-4567...
  • Page 90 Consumer Information Centers DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-353666 Fax : (04)-353999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142...

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