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Philips 170B2B Electronic User's Manual

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Philips 170B2B Electronic User's Manual
file:///D|/Grace/K1/english/170b2b/index.htm [11/22/2001 1:31:19 PM]

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  • Page 1 Philips 170B2B Electronic User's Manual file:///D|/Grace/K1/english/170b2b/index.htm [11/22/2001 1:31:19 PM]...

  • Page 2: Safety And Troubleshooting Information

    Consult a service technician if the monitor does not operate normally when operating instructions of this manual are followed. file:///D|/Grace/K1/english/170b2b/safety/safety.htm (1 of 2) [11/22/2001 1:31:24 PM] • Installation Locations RETURN TO TOP OF THE PAGE •...

  • Page 3: Installation Locations

    Do not store or use the LCD monitor in locations exposed to high humidity or a dusty environment. Also do not allow water or other liquids to spill on or into the LCD monitor. file:///D|/Grace/K1/english/170b2b/safety/safety.htm (2 of 2) [11/22/2001 1:31:24 PM] RETURN TO TOP OF THE PAGE...

  • Page 4: About This Manual

    Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other pertinent information. Its contents are identical to the information in our printed version.
  • Page 5 ©2001 Koninklijke Philips Electronics N.V. All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V. file:///D|/Grace/K1/english/170b2b/about/about.htm (2 of 2) [11/22/2001 1:31:39 PM]...

  • Page 6: Product Information

    • LCD Panel type • Effective viewing area • Display Colors SCANNING Vertical refresh rate Horizontal Frequency VIDEO file:///D|/Grace/K1/english/170b2b/product/product.htm (1 of 7) [11/22/2001 1:31:41 PM] • Resolution & Preset Modes • Physical Specification RETURN TO TOP OF THE PAGE TFT LCD 17"...

  • Page 7: Optical Characteristics

    Resolution & Preset Modes • Maximum 1280 x 1024 at 75Hz • Recommended 1280 x 1024 at 60Hz 32 user definable modes 15 factory preset modes: file:///D|/Grace/K1/english/170b2b/product/product.htm (2 of 7) [11/22/2001 1:31:41 PM] 135MHz 75 Ohm 2K Ohm 0.7 Vpp Separate sync...

  • Page 8: Automatic Power Saving

    "wake up". The following table shows the power consumption and signaling of this automatic power saving features: VESA Mode Video Active Stand-by Blanked Suspend Blanked file:///D|/Grace/K1/english/170b2b/product/product.htm (3 of 7) [11/22/2001 1:31:41 PM] Resolution 640*350 720*400 640*480 640*480 640*480 800*600 800*600...
  • Page 9 Signal pin assignments are listed in the following table: Signal Assignment 1 TMDS Data 2- 9 TMDS Data 1- 2 TMDS Data 2+ 10 TMDS Data 1+ file:///D|/Grace/K1/english/170b2b/product/product.htm (4 of 7) [11/22/2001 1:31:41 PM] ® compliant. s an NERGY ® NERGY guidelines for energy efficiency.
  • Page 10 Green video input/SOG Blue video input Sense (GND) Not connected Red video ground Green video ground Blue video ground file:///D|/Grace/K1/english/170b2b/product/product.htm (5 of 7) [11/22/2001 1:31:41 PM] TMDS Data 1/3 TMDS Data Shield 0/5 Shield TMDS Data TMDS Data TMDS Clock...

  • Page 11: Product Views

    Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt Swivel file:///D|/Grace/K1/english/170b2b/product/product.htm (6 of 7) [11/22/2001 1:31:41 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 12 170B2B Product Information RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/170b2b/product/product.htm (7 of 7) [11/22/2001 1:31:41 PM]...

  • Page 13: Installing Your Lcd Monitor

    BRIGHTNESS will show up. OK button which when pressed will take you to the OSD controls POWER button switches your monitor on file:///D|/Grace/K1/english/170b2b/install/install.htm (1 of 2) [11/22/2001 1:31:44 PM] • Connecting to Your PC •...

  • Page 14: Optimizing Performance

    Click on the link to know more about this program. More about FP_setup01.exe file:///D|/Grace/K1/english/170b2b/install/install.htm (2 of 2) [11/22/2001 1:31:44 PM] RETURN TO TOP OF THE PAGE Flat Panel Adjust (FP Adjust) program, a program for getting the best...

  • Page 15: Description Of The On-Screen Display

    Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors which allows an end-user to adjust screen performance of monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when operating the monitor.
  • Page 16 On-Screen Display file:///D|/Grace/K1/english/170b2b/osd/osddesc.htm (2 of 4) [11/22/2001 1:31:47 PM]...
  • Page 17 On-Screen Display Digital signal input: RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/170b2b/osd/osddesc.htm (3 of 4) [11/22/2001 1:31:47 PM]...
  • Page 18 On-Screen Display file:///D|/Grace/K1/english/170b2b/osd/osddesc.htm (4 of 4) [11/22/2001 1:31:47 PM]...

  • Page 19: Customer Care And Warranty

    Customer Care and Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland •...
  • Page 20 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB USB Your monitor comes with a D-Sub cable.
  • Page 21 And no need to go through the reverse process to unplug a device. In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play! file:///D|/Grace/K1/english/170b2b/glossary/glossary.htm (2 of 4) [11/22/2001 1:31:53 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 22 The direction of data flow from the host or away from the host. A downstream port is the port on a hub electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports receive upstream data traffic. file:///D|/Grace/K1/english/170b2b/glossary/glossary.htm (3 of 4) [11/22/2001 1:31:53 PM]...
  • Page 23 Upstream ports receive downstream data traffic. Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/Grace/K1/english/170b2b/glossary/glossary.htm (4 of 4) [11/22/2001 1:31:53 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 24: Download And Print

    If you do not have Adobe¨ Acrobat Reader installed, click on the link to install the application. Acrobat Reader for PC Adobe® Acrobat Reader for Download instructions: To download the file: 1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click) Download 170B2B.pdf Download 170B2M.pdf Download 170B2T.pdf Download 170B2Y.pdf Download 170S2B.pdf...
  • Page 25 Download and Print Download 180P2M.pdf Download 180P2G.pdf Download 180P2B.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').
  • Page 26 Download and Print Exit your browser and install the FPadjust Program. Read the "FP_Readme01.txt" file before installing. RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/download/download.htm (3 of 3) [11/22/2001 1:31:55 PM]...

  • Page 27: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18"). Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. Turn on your monitor and then turn on your PC...
  • Page 28 Make sure the AC power cord is connected to the Monitor. Will the LCD monitor accept an Interlaced signal? No If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines at the same time, distorting the picture. file:///D|/Grace/K1/english/170b2b/safety/saf_faq.htm (2 of 8) [11/22/2001 1:32:06 PM]...

  • Page 29: Screen Adjustments

    Yes, Philips Brilliance LCD monitors have this optional feature. The standard VESA mount holes on back cover that allows user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.

  • Page 30: Compatibility With Other Peripherals

    Can I connect my LCD monitor to any PC, workstation or Mac? Yes, all Philips LCD monitors are fully compatible with standard PC, Mac and workstation. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/reseller for more information.

  • Page 31: Lcd Panel Technology

    The direction of these fields is called "polarization direction." Normal or non-polarized light has fields in several directions; polarized light has a field in only one direction. file:///D|/Grace/K1/english/170b2b/safety/saf_faq.htm (5 of 8) [11/22/2001 1:32:06 PM] RETURN TO TOP OF THE PAGE...
  • Page 32 The panel is designed to optimize display for 65MHz dot clock, one of the standards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60HZ/48KHz, the optimum frequency for this monitor is 60Hz. file:///D|/Grace/K1/english/170b2b/safety/saf_faq.htm (6 of 8) [11/22/2001 1:32:06 PM]...

  • Page 33: Ergonomics, Ecology, And Safety Standards

    European Directive. A European Directive is a European "Law" which relates to health, safety, environment and consumer Protection, much the same as the U.S. National Electrical Code and UL Standards. Does the LCD monitor conform to general safety standards? file:///D|/Grace/K1/english/170b2b/safety/saf_faq.htm (7 of 8) [11/22/2001 1:32:06 PM] RETURN TO TOP OF THE PAGE...
  • Page 34 FAQs (Frequently Asked Questions) Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95-99 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment, and recyclability. The specification page provides detailed safety standards data.

  • Page 35: Troubleshooting

    Troubleshooting Safety and Troubleshooting • FAQs Information This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer. Common Problems Having this problem? No Picture (Power LED not lit)
  • Page 36 For further assistance, refer to the Consumer Information Centers file:///D|/Grace/K1/english/170b2b/safety/saf_troub.htm (2 of 2) [11/22/2001 1:32:07 PM] Adjust the contrast and brightness in OSD Main Controls. (The backlight of the LCD monitor has a fixed life span. When the screen becomes dark or begins to flicker, please contact your dealer.

  • Page 37: Regulatory Information

    Administration). Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric and magnetic fields, energy consumption and electrical and fire safety. file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (1 of 11) [11/22/2001 1:32:08 PM] • EN 55022 Compliance (Czech Republic Only) •...
  • Page 38 Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the color-generating layers of display screens and the electrical or electronics components must not contain any cadmium. Mercury** file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (2 of 11) [11/22/2001 1:32:08 PM] RETURN TO TOP OF THE PAGE...
  • Page 39 VESA State Normal operation Power Saving Suspend Position A1 Power Saving Position A2 s an NERGY NERGY file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (3 of 11) [11/22/2001 1:32:09 PM] RETURN TO TOP OF THE PAGE PHILIPS 170B2B LED Indicator Green Amber Amber ® PHILIPS artner, ®...

  • Page 40: Federal Communications Commission (Fcc) Notice (U.s. Only)

    THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS. Commission Federale de la Communication (FCC Declaration) file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (4 of 11) [11/22/2001 1:32:09 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 41: Vcci Notice (Japan Only)

    This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (5 of 11) [11/22/2001 1:32:09 PM] RETURN TO TOP OF THE PAGE...
  • Page 42 MIC Notice (South Korea Only) Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (6 of 11) [11/22/2001 1:32:09 PM] RETURN TO TOP OF THE PAGE...

  • Page 43: Polish Center For Testing And Certification Notice

    A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251. North Europe Information file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (7 of 11) [11/22/2001 1:32:09 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 44 ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ. BSMI Notice (Taiwan Only) file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (8 of 11) [11/22/2001 1:32:09 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 45 Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
  • Page 46 Regulatory Information file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (10 of 11) [11/22/2001 1:32:09 PM] of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. 3. Refit the fuse cover.
  • Page 47 Regulatory Information the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE file:///D|/Grace/K1/english/170b2b/safety/regs/regulat.htm (11 of 11) [11/22/2001 1:32:09 PM]...

  • Page 48: Other Related Information

    Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed and / or be marked HAR. file:///D|/Grace/K1/english/170b2b/safety/saf_other.htm [11/22/2001 1:32:09 PM] • FAQs •...

  • Page 49: Philips Pixel Defect Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 50 One dark subpixel Proximity of Pixel Defects Because pixel and subpixels defects of the same type that are nearby one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or subpixel defects exceeding the tolerances listed in the following tables.
  • Page 51 Total bright or black dot defects 4 or fewer of all types Note: 1 or 2 adjacent subpixel defects = 1 dot defect file:///D|/Grace/K1/english/170b2b/product/pixel.htm (3 of 3) [11/22/2001 1:32:17 PM] 3 or fewer 8 or fewer ACCEPTABLE LEVEL 150B2 150S2...

  • Page 52: Connecting To Your Pc

    Your LCD Monitor : Front View Product Description • Remove and re-install the base Accessories (optional) Accessory Pack Unpack all the parts. Item file:///D|/Grace/K1/english/170b2b/install/connect.htm (1 of 4) [11/22/2001 1:32:22 PM] • Accessory Pack • Getting Started • Optimizing Performance 170B2B...
  • Page 53 Connecting to Your PC Connecting to Your PC file:///D|/Grace/K1/english/170b2b/install/connect.htm (2 of 4) [11/22/2001 1:32:22 PM] DVI to D-Sub Signal Cable E-DFU package with Quick Setup Guide, Using Your Monitor Manual, and CD-ROM. Pivot CD-ROM RETURN TO TOP OF THE PAGE...
  • Page 54 Connecting to Your PC file:///D|/Grace/K1/english/170b2b/install/connect.htm (3 of 4) [11/22/2001 1:32:22 PM] Note: If you use an Apple Macintosh you need to connect the special Mac adapter to one end of the monitor signal cable.
  • Page 55 Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor. If the monitor displays an image, installation is complete. file:///D|/Grace/K1/english/170b2b/install/connect.htm (4 of 4) [11/22/2001 1:32:22 PM] RETURN TO TOP OF THE PAGE...

  • Page 56: Remove And Re-Install The Base

    • Optimizing Performance Remove and Re-install the Base : Condition: for VESA standard mounting applications for optional bases replacement Remove the Base file:///D|/Grace/K1/english/170b2b/install/base.htm (1 of 3) [11/22/2001 1:32:23 PM] • Accessory Pack • Accessories (optional) Remove the base • Re-install the base Tilt monitor on certain angle.
  • Page 57 Remove and re-install the base Re-install the Base file:///D|/Grace/K1/english/170b2b/install/base.htm (2 of 3) [11/22/2001 1:32:23 PM] Unscrew the four screws of the base RETURN TO TOP OF THE PAGE Put monitor face down on the safe surface and plug in the cables into connectors.
  • Page 58 Remove and re-install the base file:///D|/Grace/K1/english/170b2b/install/base.htm (3 of 3) [11/22/2001 1:32:23 PM] Lift the monitor body and thread all cables through the hole at the bottom of the base. RETURN TO TOP OF THE PAGE...

  • Page 59: Getting Started

    Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later Philips' monitors built in VESA DDC2B feature to support Plug & Play requirements for Windows 95/98/2000/Me/XP. In order to enable your Philips monitor from the "Monitor" dialog box in Windows 95/98/2000/Me/XP and activate Plug &...
  • Page 60 - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active. Click 'Properties' button. Please follow next steps accordingly. Click the 'Driver' tab and then click on 'Update Driver...' button. file:///D|/Grace/K1/english/170b2b/install/gt_start.htm (2 of 3) [11/22/2001 1:32:23 PM]...
  • Page 61 Click 'OK' button and then the 'OK' button again to close the Display_Properties dialog box. If your Windows 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows 95/98/2000/Me/XP user's manual. file:///D|/Grace/K1/english/170b2b/install/gt_start.htm (3 of 3) [11/22/2001 1:32:23 PM] RETURN TO TOP OF THE PAGE...

  • Page 62: Accessories (Optional)

    Your LCD Monitor : Front View Product Description re-install the base • Getting Started Accessories (optional): USB Hub Accessories (optional) Item file:///D|/Grace/K1/english/170b2b/install/access.htm (1 of 8) [11/22/2001 1:32:25 PM] • • Optimizing Performance • Protective Cover Description USB Hub: (PCUH411) USB hub supports four down stream ports and...
  • Page 63 Accessories (optional) USB Hub file:///D|/Grace/K1/english/170b2b/install/access.htm (2 of 8) [11/22/2001 1:32:25 PM] Multimedia Base: (VG3P31) 2x2W RMS, 48W PMPO, stereo front firing & portrait display, tilt & swivel. Height adjustable. Color: Light gray Multimedia Base: (VG3P32) 2x2W RMS, 48W PMPO, stereo front firing &...

  • Page 64: Protective Cover

    Accessories (optional) Protective Cover Protect the LCD screen of your Philips LCD monitor file:///D|/Grace/K1/english/170b2b/install/access.htm (3 of 8) [11/22/2001 1:32:25 PM] Take off the cover. Slide into USB tray on rear side of base. RETURN TO TOP OF THE PAGE...
  • Page 65 Accessories (optional) file:///D|/Grace/K1/english/170b2b/install/access.htm (4 of 8) [11/22/2001 1:32:25 PM] Remove the three screws from the rear of monitor Unclick at the indicated points to open the bezel Pull forward to release the bezel completely...
  • Page 66 Accessories (optional) Multimedia Base file:///D|/Grace/K1/english/170b2b/install/access.htm (5 of 8) [11/22/2001 1:32:25 PM] RETURN TO TOP OF THE PAGE Peel off the film from both sides of the protective cover Mount the protective cover and press each corner to attach it securely...
  • Page 67 Accessories (optional) file:///D|/Grace/K1/english/170b2b/install/access.htm (6 of 8) [11/22/2001 1:32:25 PM] Put monitor face down on the safe surface and plug in the cables into connectors. Mount the base onto the monitor body and fix four screws securely. Lift the monitor body and thread all cables through the hole at the bottom of the base.
  • Page 68 Accessories (optional) file:///D|/Grace/K1/english/170b2b/install/access.htm (7 of 8) [11/22/2001 1:32:25 PM] For Multimedia base, plug the flying DC power cable of base onto monitor. Thread power cable through the hole at the bottom of the base, and plug onto monitor firmly. Connect microphone and audio cables...
  • Page 69 Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor. If the monitor displays an image, installation is complete. file:///D|/Grace/K1/english/170b2b/install/access.htm (8 of 8) [11/22/2001 1:32:25 PM] RETURN TO TOP OF THE PAGE...
  • Page 70 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.

  • Page 71: Your International Guarantee

    12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
  • Page 72 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local...
  • Page 73 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 74 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.

  • Page 75: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: 01 546 575 603 Austria 02 275 0701 Belgium 800 92256 Cyprus (Greek) 35 25 87 61 Denmark 03 8717 0033 France 0696 698 4712 Germany 00800 3122 1223 Greece 09 2290 1908 Finland 01 601 1161...

  • Page 76: Consumer Information Centers

    Philips Representation Office Ul. Usacheva 35a 119048 Moscow Phone: 095-755 6900 Fax : 095-755 6923 TURKEY Türk Philips Ticaret A.S. Talatpasa Caddesi No 5. 80640-Gültepe/Istanbul Phone: (0800)-211 40 36 Fax : (0212)-281 1809 Latin America file:///D|/Grace/K1/english/warranty/warcic.htm (1 of 8) [11/22/2001 1:32:50 PM] Bangladesh •...
  • Page 77 Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 BRASIL Philips da Amazônia Ind. Elet. Ltda. Centro de Informações ao Consumidor R. Alexandre Dumas, 2100-5. andar Phone: 0800-123-123 Fax : (0xx11) 3141-1580 CHILE Philips Chilena S.A.
  • Page 78 Consumer Information Centers PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1519 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2412890 Fax : (01)-2412913 URUGUAY Ind.Philips del Uruguay S.A.
  • Page 79 Consumer Information Centers NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 658 224 (toll free) Fax : (09)-8497858 Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A...
  • Page 80 Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 Phone: (011)-5469692 Fax : (011)-5442402 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 Fax : (021)-7940080 file:///D|/Grace/K1/english/warranty/warcic.htm (5 of 8) [11/22/2001 1:32:50 PM]...
  • Page 81 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7562144 Fax : (03)-7560761 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI Phone: (021)-2560071-82 Fax : (021)-2562386 Philips Consumer Service Centre 168-F, Adamjee Road...
  • Page 82 Consumer Information Centers SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340 Singapore 1231 Phone: 3502000 Fax : 2508037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre Nr 96 Section 1, Chien-Kuo N.Road TAIPEI Phone: (02)-2382-4567...
  • Page 83 Consumer Information Centers DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-353666 Fax : (04)-353999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142...

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