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Installation Testing

Running

Your pump will not start unless the float switch / level sensor is submerged.
After turning the pump on it will not start for 60 seconds, which prevents the pump rapidly cutting on and
off when the float switch / level sensor is splashed with water.
If the pump is connected up to run the wrong way, it will not start at all. If the pump has not started after
2 minutes, please swap two of the live connections around in the panel, e.g. L1 – L2 and L2 – L1
If the pump still does not start after a further two minutes, please check that all three phases have power
present, as a missing one will prevent the pump running for five minutes, after which it will check the
presence of each phase again.
If all phases are present, please check the voltage between each phase to ensure it is with normal levels. If
the voltage is too low or high, the pump will not start for five minutes, after which it will check the
incoming voltage again.
If the voltage is also correct, please disconnect the power, and ensure that the pump impeller can turn
freely. If the impeller is jammed, the pump will turn off for five minutes, after which it will try to start
again.
Please note that the cable is connected to a contactor inside the pump, so it is not possible to check the
winding resistance without disassembling the pump.
If the pump still will not start, please contact the dealer from whom you purchased the pump.
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