Table of Contents
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en Troubleshooting
Fault
Rushing, hissing
noise.
Longer, whirring noise
before the start of the
wash cycle or fabric
softening.
Brief whirring noise
after switching on the
appliance.
Loud noises during
the spin cycle.
Banging noises, rat-
tling in the drain
pump.
Slurping, rhythmical
suction noise.
Creasing.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
56
Cause and troubleshooting
Water is flushed under pressure into the detergent
drawer.
Not a fault – normal operating noise.
▶
Intelligent dosing system dispenses detergent or care
products.
Not a fault – normal operating noise.
▶
Intelligent dosing system carries out a function test.
Not a fault – normal operating noise.
▶
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 15
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 15
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 13.
▶
Foreign bodies have got into the drain pump.
→ "Cleaning the drain pump", Page 44
▶
The drain pump is active, the detergent solution is
pumped out.
Not a fault – normal operating noise.
▶
The spin speed is too high.
The next time you run a wash cycle, set a lower
▶
spin speed.
The load is too large.
The next time you run a wash cycle, reduce the
▶
amount of laundry being loaded.
Unsuitable programme for the type of fabric.
Select the programmes that are suitable for the
▶
type of fabric.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
Start the Spin programme.
▶
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
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