Warranty - Weber SUMMIT E-470 Owner's Manual

The WEBER Promise
At WEBER, we pride ourselves on two things: making grills that last and
providing a lifetime of excellent customer service.

Warranty

Thank you for purchasing a WEBER product. Weber-Stephen
Products LLC, 1415 S. Roselle Road, Palatine, Illinois 60067
and its Americas Business units ("WEBER") pride ourselves
on delivering a safe, durable, and reliable product.
This is WEBER's Voluntary Warranty provided to you at
no extra charge. It contains the information you will need
to have your WEBER product repaired or replaced in the
unlikely event of a failure or defect.
Pursuant to applicable laws, the Owner has several rights
in case the product is defective. Those rights include
supplementary performance or replacement, abatement
of the purchasing price, and compensation. These and
other statutory rights remain unaffected by this Warranty
provision. In fact, this Warranty grants additional rights to
the Owner that are independent from statutory Warranty
provisions.
WEBER's Voluntary Warranty
WEBER warrants, to the purchaser of the WEBER product
(or in the case of a gift or promotional situation, the person
for whom it was purchased as a gift or promotional item)
("Owner"), that the WEBER product is free from defects in
material and workmanship for ten (10) years from the date
of purchase when assembled and operated in accordance
with the accompanying Owner's Manual, normal wear and
tear excluded. (Note: If you lose or misplace your WEBER
Owner's Manual, a replacement is available online at www.
weber.com.) WEBER agrees within the framework of this
warranty to repair or replace the part that is defective in
material or workmanship subject to the limitations, and
exclusions listed below. TO THE EXTENT ALLOWABLE BY
APPLICABLE LAW, THIS WARRANTY IS EXTENDED ONLY TO
THE ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO
SUBSEQUENT OWNERS, EXCEPT IN THE CASE OF GIFTS AND
PROMOTIONAL ITEMS AS NOTED ABOVE.
WEBER stands by its products and is happy to provide you
with the Warranty described for material defects in the grill
or its relevant components, normal wear and tear excepted.
• 'Normal wear and tear' includes cosmetic and other imma-
terial deterioration that may come with ownership of your
grill over time, such as surface rust, dents / scratches, etc.
However, WEBER will honor this Warranty for the grill or its
relevant components where damage or dysfunction results
from a material defect.
• 'Material defect' includes rust through or burn through of
certain parts, or other damage or failure inhibiting your
ability to safely / properly use your grill.
Owner's Responsibilities Under this
Warranty / Exclusion of Warranty
To ensure trouble-free Warranty coverage, it is important
(but not required) that you register your WEBER product
online at www.weber.com. Please also retain your original
sales receipt and/or invoice. Registering your WEBER
6
WARRANTY
product confirms your warranty coverage, will expedite
any Warranty claims you may need to make, and provides
a direct link between you and WEBER in case we need
to contact you. If you have not had time to register your
grill before calling for Warranty service, please have the
following information available when you do call:
Name – Address – Phone Number – Email – Serial Number
– Purchase Date – Purchase Dealer – Model – Color –
Primary Issue
The above warranty only applies if the Owner takes
reasonable care of the WEBER product by following all
assembly instructions, usage instructions, and preventative
maintenance as outlined in the accompanying Owner's
Manual, unless the Owner can prove that the defect or
failure is independent of non-compliance with the above
mentioned obligations. If you live in a coastal area, or have
your product located near a pool, maintenance includes
regular washing and rinsing of the exterior surfaces as
outlined in the accompanying Owner's Manual.
This WARRANTY lapses if there are damages, deteriorations,
discolorations, and/or rust for which WEBER is not
responsible caused by:
• Abuse, misuse, alteration, modification, misapplication,
vandalism, neglect, improper assembly or installation, and
failure to properly perform normal and routine mainte-
nance;
• Insects (such as spiders) and rodents (such as squirrels),
including but not limited to damage to burners and/or gas
hoses;
• Exposure to salt air and/or chlorine sources such as
swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes, earth-
quakes, tsunamis or surges, tornadoes or severe storms.
• Acid rain and other environmental factors
The use and/or installation of parts on your WEBER product
that are not genuine WEBER parts will void this Warranty,
and any damages that result hereby are not covered by
this Warranty. Any conversion of a gas grill not authorized
by WEBER and performed by a WEBER authorized service
technician will void this Warranty.
Warranty Processing
If you believe that you have a part which is covered by this
Warranty, please contact WEBER Customer Service using
the contact information on our website (www.weber.com).
WEBER will, upon investigation, repair or replace (at its
option) a defective part that is covered by this Warranty.
In the event that repair or replacement are not possible,
WEBER may choose (at its option) to replace the grill in
question with a new grill of equal or greater value. WEBER
may ask you to return parts for inspection, shipping charges
to be pre-paid by Owner.
When you contact Customer Service, please have the
following information available:
Name – Address – Phone Number – Email – Serial Number
– Purchase Date – Purchase Dealer – Model – Color –
Primary Issue
Disclaimers
APART FROM THE WARRANTY AND DISCLAIMERS AS
DESCRIBED IN THIS WARRANTY STATEMENT, THERE ARE
EXPLICITLY NO FURTHER WARRANTY OR VOLUNTARY
DECLARATIONS OF LIABILITY GIVEN HERE WHICH GO
BEYOND THE STATUTORY LIABILITY APPLYING TO WEBER.
THE PRESENT WARRANTY STATEMENT ALSO DOES NOT
LIMIT OR EXCLUDE SITUATIONS OR CLAIMS WHERE WEBER
HAS MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE TEN (10) YEAR
PERIOD OF THIS WARRANTY. NO OTHER WARRANTIES
GIVEN BY ANY PERSON, INCLUDING A DEALER OR
RETAILER, WITH RESPECT TO ANY PRODUCT (SUCH AS
ANY "EXTENDED WARRANTIES"), SHALL BIND WEBER. THE
EXCLUSIVE REMEDY OF THIS WARRANTY IS REPAIR OR
REPLACEMENT OF THE PART OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY SHALL
RECOVERY OF ANY KIND BE GREATER THAN THE AMOUNT
OF THE PURCHASE PRICE OF THE WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO YOU AND YOUR PROPERTY AND/
OR TO OTHERS AND THEIR PROPERTY ARISING OUT OF
THE MISUSE OR ABUSE OF THE PRODUCT OR FAILURE
TO FOLLOW INSTRUCTIONS PROVIDED BY WEBER IN THE
ACCOMPANYING OWNER'S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER THIS
WARRANTY ARE WARRANTED ONLY FOR THE BALANCE
OF THE ABOVE MENTIONED ORIGINAL TEN (10) YEAR
WARRANTY PERIOD.
THIS WARRANTY APPLIES TO PRIVATE SINGLE FAMILY
HOME OR APARTMENT USE ONLY AND DOES NOT APPLY
TO WEBER GRILLS USED IN COMMERCIAL, COMMUNAL OR
MULTI-UNIT SETTINGS SUCH AS RESTAURANTS, HOTELS,
RESORTS, OR RENTAL PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE DESIGN OF
ITS PRODUCTS. NOTHING CONTAINED IN THIS WARRANTY
SHALL BE CONSTRUED AS OBLIGATING WEBER TO
INCORPORATE SUCH DESIGN CHANGES INTO PREVIOUSLY
MANUFACTURED PRODUCTS, NOR SHALL SUCH CHANGES
BE CONSTRUED AS AN ADMISSION THAT PREVIOUS
DESIGNS WERE DEFECTIVE.
Weber-Stephen Products LLC
Customer Service Center
1415 S. Roselle Road
Palatine, IL 60067
U.S.A.
For replacement parts, call:
1-800-446-1071