BellSouth GH5860 Owner's Manual page 51

5860 man.qxd 11/7/2003 5:48 PM Page 51
Problem Solving
Answering System does not work, check the following:
1. BASE UNIT is plugged into the power source.
2. Reset the system by pressing and holding the RESET button for 2 seconds at the top side
of the BASE UNIT.
Answering System does not answer calls, check the following:
1. ANSWER ON/OFF LED indicator is lit.
Answers calls only after 10 rings, check the following:
1. ANSWER ON/OFF LED indicator is lit.
2. Message Memory is not full.
Does not respond to remote commands, ensure the following:
1. Correct Remote Access Code is entered.
2. A TONE telephone is being used.
Messages are incomplete, ensure the following:
1. Message Memory is not full.
2. Caller may be hesitating and pausing for more than 7 seconds.
Answers calls but does not record messages, check the following:
1. ANNC/ICM switch is set to ICM.
2. Memory is not full.
3. Extension telephone was not picked up.
NOTE:
If none of the telephones in the house are working, disconnect one set at a time to verify that
none of the telephones are causing the problem. If you still have a problem after doing this, and
your telephone still does not work, please contact your local phone company.
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