Contents Revision history..................................5 Chapter 1: Introduction......................... 6 Dell Technologies Support..............................6 Registering for online support............................ 6 Where to go for support resources...........................6 Use SolVe Online for VxRail procedures........................7 Locating your appliance serial number..........................7 Looking up your VxRail appliance serial number in VxRail Manager..............7 Locating the serial number and service tag number on your appliance............
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iDRAC configuration................................. 27 Log in to iDRAC................................27 Chapter 6: Replacing and adding hardware..................29 Use SolVe Online for VxRail procedures........................29 Supported hardware components..........................29 System memory................................. 30 General memory module installation guidelines....................30 Expansion cards..................................31 PCIe slot priority ................................31 Contents...
Revision history Date Revision Description of change October 21, 2021 Updated for VxRail self-deployment information. April 27, 2021 Minor updates and corrections. April 03, 2020 Updated the FRU/CRU information. November 21, 2019 Updated the information regarding 240V AC power input. August 10, 2019 Minor updates and corrections.
The target audience for this document includes customers, field personnel, and partners who want to operate and maintain a VxRail G560 or G560F. This document is designed for people familiar with: ● Dell Technologies systems and software ● VMware virtualization products ●...
Locating your appliance serial number To get support for your appliance, use the VxRail appliance serial number, also called the Product Serial Number Tag (PSNT). The PSNT is a 14-digit number used to identify individual appliances to Dell EMC support. NOTE: Only use the VxRail appliance serial number to contact Customer Support.
To view the PSNT and other labels, pull out the information tag in the front of the appliance. Alternatively, information may be on a sticker on the chassis of the appliance. The mini Enterprise Service Tag (EST) is found on the back of the appliance. This information is used by Dell to route support calls to the appropriate personnel.
Overview The VxRail G560 is an ultra-dense 2U enclosure that can support up to four independent one-socket (1S) or two-socket (2S) sleds. Each sled supports up to two Intel Xeon Scalable product family processors up to 28 cores per processor. The sled also supports 16 memory modules, dedicated mezzanine, PCIe and Open Compute Project (OCP) adapters for expansion and connectivity.
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Figure 2. Supported configurations for enclosure Overview...
Figure 3. Supported configurations for sled Front view of the VxRail Figure 4. Front view of the enclosure with 24 x 2.5 inch drives 1. left control panel 2. drives 0–5 mapped to sled 1 3. drives 6-11 mapped to sled 2 4.
Front view of the control panels Figure 5. Front view of the left and right control panels Table 1. Control panel Item Indicator or button Icon Description left control panel The power-on indicator and system identification LED for sleds 1 and 2 are located on the left control panel. right control panel The power-on indicator and system identification LED for sleds 3 and 4 are located on the right control panel.
Back view of the appliance Figure 6. Back view of the enclosure with sleds 1. sled 3 2. power supply unit (2) 3. sled 1 4. sled 2 5. sled 4 Figure 7. Back view of the sled Table 2. Back panel features Item Indicator, button, or Icon...
Table 2. Back panel features (continued) Item Indicator, button, or Icon Description connector mini display port Enables you to connect a display device to the system. For more information, see Technical specifications. iDRAC Direct micro USB port Enables you to connect a portable device to the sled.
NOTE: This appliance uses a passive backplane and the status LED indicator does not turn on. NOTE: Drive status indicator behavior is managed by VxRail. Not all drive status indicators may be used. Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred.
Technical specifications The technical and environmental specifications of your VxRail are outlined in this section. Topics: • Dimensions of the VxRail G560 Series VxRail • Chassis weight • Processor specifications • PSU specifications • System battery • Expansion bus specifications •...
Table 4. Dimensions of the enclosure 482.6 mm (19 448 mm (17.63 86.8 mm (3.41 26.8 mm (1.05 763.2 mm (30.28 797.3 mm (31.38 inches) inches) inches) inches) inches) inches) Figure 11. Dimensions of the sled Table 5. Dimensions of the sled 17.44 mm (6.86 inches) 4.05 mm (1.59 inches) 57.45 mm (22.61 inches)
Table 7. PSU specifications PSU wattage Class Heat dissipation Frequency Voltage Maximum input (maximum) current 100–240 V AC, 2400 W AC Platinum 715 BTU/hr 50/60 Hz 14 A–16 A autoranging 100–240 V AC, 2000 W AC Platinum 635 BTU/hr 50/60 Hz 11.5 A autoranging NOTE:...
Table 9. Memory specifications (continued) Memory module Architecture Memory capacity and Minimum RAM Maximum RAM sockets ranking memory optimized ● Octa rank - 128GB operation Hard drives and storage specifications The VxRail G560 Series VxRail supports SAS and SATA hard drives and Solid State Drives (SSDs). Table 10.
Table 12. Temperature specifications (continued) Temperature Specifications Fresh air For information about fresh air, see Expanded operating temperature. Maximum temperature gradient (operating and storage) 20°C/h (36°F/h) NOTE: Some configurations require a lower ambient temperature for more information, see Standard operating temperature specifications.
Operating temperature de-rating specifications Table 17. Operating temperature Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).
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Table 20. Standard operating temperature specifications Standard operating temperature Specifications Temperature ranges (for altitude less than 950 m or 3117 ft) 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. NOTE: Some configurations require a lower ambient temperature. For more information see the following tables. NOTE: Not supported: Indicates that the configuration is not thermally supported.
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Table 21. Maximum continuous operating temperature for dual processor configuration (continued) Processor model Max DIMM count per 24x 2.5” HDDs TDP (W) Supported heat sinks number enclosure 8153 CPU1: JYKMM | CPU2: V2DRD CPU1: 8 | CPU2: 8 30°C/86°F 6138 CPU1: JYKMM | CPU2: V2DRD CPU1: 8 | CPU2: 8 30°C/86°F...
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Table 22. Maximum continuous operating temperature for single processor configuration (continued) Processor model Max DIMM count per 24x 2.5” HDDs TDP (W) Supported heat sinks number enclosure 6142 CPU1: FMM2M CPU1: 8 35°C/95°F 6136 CPU1: FMM2M CPU1: 8 35°C/95°F 8164 CPU1: FMM2M CPU1: 8 35°C/95°F...
Expanded operating temperature specifications Table 23. Expanded operating temperature Expanded operating temperature Specifications Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate continuously in temperatures as low as 5°C and as high as 40°C. For temperatures between 35°C and 40°C, de-rate maximum allowable temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
To install and configure your new VxRail, you can purchase deployment services, or choose the VxRail self-deploy (no installation services) option. If you purchased deployment services for your VxRail, do not rack the VxRail or connect power. Contact your Dell account team or reseller to arrange for deployment by Dell certified technicians.
You can manage basic settings and features of the VxRail without booting to the operating system by using the system firmware. If you purchased deployment services for your VxRail, do not rack the VxRail or connect power. Contact your Dell account team or reseller to arrange for deployment by Dell certified technicians.
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If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the appliance Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and calvin.
Replacing and adding hardware You may be able to add or replace hardware components on your VxRail Appliance such as hard disk drives (HDDs), solid state drives (SSDs), power supplies, and so on. Only qualified personnel should perform these procedures. For some hardware components, you may need to contact Customer Support to arrange for repair or replacement.
Table 24. Supported hardware components (continued) Hardware Components Customer Replaceable Unit (CRU) Field Replaceable Unit (FRU) Host Bus Adapter (HBA330) M.2 SATA disk Intel Ethernet X710 OCP server adapter System memory The system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor.