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Malfunction
Device not working.
Device pauses,
but the drum
turns.
Home Connect func-
doesn't dish properly.
No connection to
the home network.
Creasing.
and program
broken.
Cause and Troubleshooting
Power supply has failed.
Check whether the interior lighting or other devices
▶
are working.
Cooling process active.
No error - no action required.
▶
Various causes are possible.
Go to www.home-connect.com.
▶
WiFi is turned off.
Activate Wi-Fi on the device.
▶
→ "Activate Wi-Fi on the device", page 41 .
Wi-Fi is activated, but the connection to the home
network cannot be established.
Verify that the home network is available.
1.
Reconnect the device to the home network.
2.
→ "Set up Home Connect", page 40
The load amount is too high.
Observe the maximum load quantity of the
▶
→ "Programs", page 30 .
The laundry has been in the drum for too long after drying.
Remove the laundry from the drum immediately after
1.
drying.
Spread out the items to let them cool.
2.
Unsuitable program for the type of fabric set.
Set the suitable program for the type of fabric.
▶
→ "Programs", page 30
Easy care textiles dried too long.
→
"Change dryness target", page 29 .
▶
→ "Adjust dryness target", page 29 .
▶
Anti-crease not activated.
Activate the anti-crease program.
▶
→ "Buttons", page 27
Condensed water container filled.
→ "Empty the condensed water container", page 38 .
1.
→ "Insert the condensed water container",
2.
page 38 .
→ "Starting the program", page 35 .
3.
Water drain hose is kinked or pinched.
TroubleshootingNL
51
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