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Faults
The touch display does
not work while the appli-
ance is running.
There are noises after the
programme starts Active-
Oxygen Refresh Ø.
Water stains on dry laun-
dry after the ActiveOxy-
gen Refresh Ø
programme.
Noises can be heard after
the ActiveOxygen
Refresh Ø programme.
Odour has not been
removed satisfactorily
after the ActiveOxygen
Refresh Ø programme.
There is detergent resi-
due on the laundry.
When the appliance is
paused, A flashes and
è lights up.
A flashes when the
appliance is paused and
è is off.
If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:
Switch off the appliance and pull the mains plug out of the socket.
■
Turn off the tap and call the after-sales service.
■
Cause/remedy
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
■
breaker/replace the fuses.
If the fault occurs repeatedly, call the after-sales service.
■
Not a fault – the appliance is filled with water to create mist; operating noises
from the fan and pump can be heard when it is doing this.
Was residual water removed before laundry was added?
■
Level the appliance. The active oxygen treatment can only work properly if
■
the appliance is levelled correctly. ~ Page 16
Active oxygen leaves a specific odour on the laundry following treatment. Shake
out the laundry briefly.
The active oxygen treatment is less effective if the drum is dirty. Run the
■
Drum Clean programme before using the appliance for the first time, and
regularly thereafter.
Have you loaded too much laundry? Do not exceed the maximum load.
■
Leave the door and detergent drawer open so that any residual water can
■
evaporate. ~ Page 37
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse or brush the laundry after washing.
■
The water level is too high. It is not possible to add laundry. Close the door
■
immediately if necessary.
Touch A to continue the programme.
■
The door is unlocked. It is possible to add laundry.
Faults and what to do about them.
en
43
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