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Viewing
Camera
Features
Setting Up
General
Help
When I am in "re- mote
mode", the video stops
after 5
minutes. How do I
view for longer?
The sound alert setting
threshold is not right.
While I am adding
a new Camera to
my account, I am
not able to find any
Cameras to add.
What are the supported
browsers for accessing
from my PC/ Mac?
When you are accessing your Camera
via a network different from your
home network (over
the internet) your video times
out after 5 minutes.
You can click on the Camera
again from the Android™/iOS ap-
plication to start streaming again.
If you are accessing from your
webbrowser, then you can press
on the Reload button to start
viewing your Camera video
stream again.
You can Adjust Sound Sensitivi- ty to
trigger notifications under Camera
Setting menu.
If you are trying to add a
Camera which has previously
been added into your account
or another account, you will first
have to reset the Camera. This
can be done by following the
re-setting procedure stated in
section 6 of this guide.
Switch the parent unit off
before connecting the camera
to Wi-Fi®.
We recommend using Google Chrome
24 or above. However the following
browsers are also supported: Internet
Explorer 9.0 or above (for PC), Safari
6.0 or above (for Mac) or Firefox 18.0
or above (both PC or Mac).
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