Motorola VM20 CONNECT User Manual page 29

• Make sure that the Baby and Parent Units are not near other electrical
equipment, such as a television, computer or cordless/ mobile telephone.
Move the Baby Unit or Parent Unit 1.5 metre away from other electrical
equipment.
• Use of other 2.4 GHz products, such as wireless networks (Wi- Fi® routers),
Bluetooth™ systems, or microwave ovens, may cause interference with this
product. Keep the Baby Unit or Parent Unit at least 1.5 metre away from these
types of products, or switch them off if they appear to be causing interference.
• If the signal is weak, try moving the Parent and/or Baby Unit to different
positions in the rooms.
Noise interference on your device
• To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi® Camera Unit.
• Use of other 2.4 GHz products, such as Bluetooth™ systems or microwave ovens,
may cause interference with this product. Keep the Wi-Fi® Camera Unit at least
1.5 metre away from these types of products, or switch them off if they appear
to be causing interference.
Lost connection
• Check your Wi-Fi® settings. If necessary, reconnect your Wi-Fi®. Ensure that
the Wi-Fi® Camera Unit is switched ON. Wait a few minutes to make the
connection with the Wi-Fi® system.
If you forgot your password
• If you do not remember your password, tap Forgot Password and submit your e-
mail address. A new password will be sent to your e-mail address immediately.
Help
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