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Problem
The spin phase does
not operate or the
washing cycle lasts lon-
ger than usual.
There is water on the
floor.
You cannot open the
appliance door.
The appliance makes an
unusual noise and vi-
brates.
The programme dura-
tion increases or de-
creases during pro-
gramme execution.
The washing results are
not satisfactory.
Too much foam in the
drum during the wash-
ing cycle.
After the washing cycle,
there are some deter-
gent residues in the dis-
penser drawer.
After the check, activate the appliance. The programme continues from the point
of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
•
Set the spin programme.
•
This problem may be caused by the clogged drain circuit. Please con-
tact the Authorised Service Centre.
•
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
•
Make sure that the couplings of the water hoses are tight and there is
not water leakages.
•
Make sure that the water inlet hose and the drain hose have no dam-
ages.
•
Make sure you use the correct detergent and the correct quantity of it.
•
Make sure that a washing programme that ends with water in tub, has
not been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance. Contact the
Authorised Service Centre.
•
Make sure the levelling of the appliance is correct. Refer to "Installa-
tion instruction".
•
Make sure that the packaging and/or the transit bolts are removed.
Refer to "Installation instruction".
•
Add more laundry in the drum. The load may be too small.
•
The AutoAdjust System is able to adjust the programme duration ac-
cording to the type and the laundry load size. Refer to "The AutoAdjust
System load detection" in "Daily Use" chapter.
•
Increase the detergent quantity or use a different detergent.
•
Use special products to remove the stubborn stains before you wash
the laundry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
•
Reduce the quantity of detergent.
•
Make sure that the flap is in the correct position (UP for powder deter-
gent - DOWN for liquid detergent).
•
Make sure you have used the detergent dispenser according the indi-
cations given in this user manual.
Possible solution
27
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