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Gaggenau
en-us
Use and Care Manual
DF211701
Dishwasher

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Table of Contents
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Summary of Contents for Gaggenau DF211701

  • Page 1 Gaggenau en-us Use and Care Manual DF211701 Dishwasher...
  • Page 2: Table Of Contents

    en-us Table of contents 1 IMPORTANT SAFETY INSTRUCTIONS....  4 11.4 Adding Detergent ...........  19 1.1 Safety definitions............ 4 11.5 Detergent table............ 19 1.2 General information...........  4 12 Dishware ..............  19 1.3 Intended use .............  4 12.1 Damage to glass and dishware ......
  • Page 3 en-us 20 Technical specifications........  40 20.1 Information regarding Free and Open Source Software.............. 40 21 STATEMENT OF LIMITED PRODUCT WARRANTY ............  40 21.1 What this warranty covers & Who it applies to.. 40 21.2 How long the warranty lasts ........ 40 21.3 Extended Warranty ..........
  • Page 4: Important Safety Instructions

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Read all instructions carefully before use. These Up to an altitude of 13,100 ft (4000 m) above sea level. ¡ precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic 1.4 Restrictive Use safety precautions must be followed including those in the This appliance is not intended for use by persons...
  • Page 5: Risk To Children

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS WARNING Always use caution when opening the door during or ▶ Under certain conditions, hydrogen gas may be produced following a wash cycle as hot water or steam may in a hot water system that has not been used for two escape.
  • Page 6: Preventing Material Damage

    en-us Preventing material damage level is lower, the washing water is used in the next rinse, Preventing material damage 2 Preventing material damage so reducing water consumption by 3-6 liters. In the Auto cycles the temperature and run time are additionally Preventing material damage NOTICE: adjusted to the level of soiling.
  • Page 7: Familiarizing Yourself With Your Appliance

    Familiarizing yourself with your appliance en-us Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Appliance Rating plate Rating plate with E number and FD number →  Page 39 . You will need this data to contact Customer service →  Page 38 . Detergent dispenser Add detergent to the detergent dispenser.
  • Page 8: Controls

    en-us Familiarizing yourself with your appliance Lower spray arm The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms. →  "Cleaning the spray arms", Page 28 Detergent tab collecting tray During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully.
  • Page 9 Familiarizing yourself with your appliance en-us Cycle buttons Cycles →  Page 10 Info button If you press , the display shows information about selected cycles, basic settings and additional functions. If you press for approx. 3 seconds, you can open the menu. → ...
  • Page 10: Dishwasher Cycles

    en-us Dishwasher Cycles Dishwasher Cycles 5 Dishwasher Cycles Below is an overview of the different cycles available on your dishwasher. Dishwasher Cycles The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added.
  • Page 11: Energy Guide

    Options en-us Third rack 5.1 Energy Guide The Energy Guide label was based on the Normal soil sensing cycle. The unit was tested without any rinse aid (liquid) in the rinse aid dispenser. A single dose of detergent was inserted into the detergent dispenser, with no detergent being used in the prewash.
  • Page 12: Options

    en-us Features Press in the right and left hand levers on the outside of Option the rack. There is a slight increase in ¡ energy consumption and the run time is extended. Switch on with mixed loads ¡ containing dishware with different Intensive soiling levels, e.g.
  • Page 13: Lower Rack

    Features en-us 7.2 Lower rack 7.3 Silverware Basket Arrange pans and plates in the lower rack. Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down. WARNING The sharp points and edges of knives and other sharp utensils can cause serious injury.
  • Page 14: Cup Shelf

    en-us Features To fold down a side shelf, push the lever forward 7.5 Cup shelf fold down the side shelf ⁠ . Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.
  • Page 15: Baking Sheet Spray Head

    Features en-us Push the lever forward and fold down the tines ⁠ . Arrange max. 2 baking sheets and 2 racks as shown to ensure that the spray jet can reach all parts. Note: Check that the appliance is always operated with the upper rack or the baking sheet spray head. Inserting the baking sheet spray head Use the baking sheet spray head instead of the upper rack to clean large trays, racks and plates.
  • Page 16: Before Using For The First Time

    en-us Before using for the first time Note: If you select Home Connect® with the setting Before using for the first time 8 Before using for the first time Initial use , make further settings using the Home Connect® app on your mobile device. Before using for the first time You can change the settings for initial use and other 8.1 Initial use Basic settings on the appliance at any time or using the...
  • Page 17: Special Dishwasher Salt

    Rinse aid system en-us salt replacement substances can generally only be used 9.3 Special Dishwasher Salt up to a water hardness of 26 °E without adding special You can use special dishwasher salt to soften the water. salt. The water hardness is 0 - 8 °E. You can omit special ¡...
  • Page 18: Setting The Amount Of Rinse Aid

    en-us Detergent Add rinse aid up to the max mark. Detergent 11 Detergent Find out which detergents are suitable for your appliance. Detergent 11.1 The correct detergents Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add Special salt and Rinse aid → ...
  • Page 19: Information On Detergent

    Dishware en-us Close the lid of the detergent dispenser. 11.3 Information on Detergent Follow the instructions on detergents in everyday use. Detergents marked as "ecological" (environmentally ¡ friendly) generally contain lower levels of active agents or none at all. The cleaning effect may be reduced. Adjust the rinse aid and the water softening system ¡...
  • Page 20: Loading Dishware

    en-us Dishware For better washing and drying results, position items ¡ Cause Recommendation with curves or recesses at an angle so water can run Plastic parts that are not ¡ off. heat-resistant Dishes made from ¡ copper or tin Dishes soiled with ash, ¡...
  • Page 21: Removing Dishware

    Dishware en-us Third rack 12.3 Removing dishware CAUTION Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few ▶ minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up.
  • Page 22: Basic Operation

    en-us Basic Operation Third rack 13.4 Setting options You can set options to complete the chosen wash program. Note: The available options depend on which program is selected. Press the button for the relevant option. ▶ The option is set and the option button flashes. 13.5 Setting the electronic delay time You can delay the start of the wash cycle by up to 24 hours.
  • Page 23: Displaying Wash Cycle Information

    Basic Operation en-us Close the appliance door. The cycle is cancelled and ends after approx. 1 minute. 13.9 Displaying wash cycle information You can show information about cycles and options on the display. Press ⁠ . Press the cycle button or an option. 13.10 Switching off the appliance CAUTION To avoid risk of injury, always use caution when opening...
  • Page 24: Basic Settings

    en-us Basic settings Basic settings 14 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 14.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Selection Description Time setting 00:00 - 24:00 Set the current time.
  • Page 25: Changing The Basic Settings

    Home Connect® en-us Basic setting Selection Description WLAN Switch the wireless network connection on or off. The basic setting "WLAN" is not available until you have connected the appliance with the Home Connect® app. →  "Home Connect® ", Page 25 Remote Start Activate or deactivate Manual → ...
  • Page 26: Home Connect® Settings

    en-us Cleaning and maintenance Setting up Home Connect® 15.4 Remote Diagnostics Requirements The Customer Service can access your appliance via The Home Connect® app is installed on your mobile ¡ Remote Diagnostics if you ask them to do so, if your device. appliance is connected to the Home Connect® server and The appliance receives signals from the WLAN home ¡...
  • Page 27: Cleaning Agent

    Cleaning and maintenance en-us Turn the coarse filter counterclockwise and take out Start the program without dishware. →  Page 22 the filter system ⁠ . 16.2 Cleaning agent Ensure that foreign objects do not fall into the sump. ‒ Only use suitable cleaning agents to clean your appliance. → ...
  • Page 28: Cleaning The Spray Arms

    en-us Cleaning and maintenance Insert the filter system into the appliance and turn the Check the outlet nozzles on the spray arms for coarse filter clockwise. blockages under running water and remove any foreign objects. Ensure that the arrow markings match up. ‒...
  • Page 29: Troubleshooting

    Troubleshooting en-us Troubleshooting 17 Troubleshooting You can eliminate minor issues on your appliance Troubleshooting yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue Cause and troubleshooting E:2060 lights up. Appliance has detected that the heating element is calcified. Descale the appliance.
  • Page 30 en-us Troubleshooting Issue Cause and troubleshooting E:6102 lights up. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain ▶...
  • Page 31 Troubleshooting en-us Issue Cause and troubleshooting E:9240 lights up. Filters are soiled or blocked. Clean the filters. ▶ →  "Cleaning filters", Page 27 A different error code appears in There is a technical issue. the display window. Press Pull out the power cord plug of the appliance or switch off the breaker. E:0100 to E:9010 Wait at least 2 minutes.
  • Page 32 en-us Troubleshooting Issue Cause and troubleshooting Silverware is not dry. Silverware not arranged properly in the silverware basket or silverware drawer. Droplets can form on the contact points of silverware. Arrange silverware individually where possible. →  Page 20 Avoid points of contact. Appliance interior still wet after Not an error.
  • Page 33 Troubleshooting en-us Issue Cause and troubleshooting Food remnants on dishware. Set the upper rack on the left and right to the same height. ▶ →  "Upper rack", Page 12 Detergent residue in the appliance Lid of the detergent dispenser is blocked by items of dishware and will not open. Arrange dishware in the upper rack so the tab collecting tray is not obstructed by dishware.
  • Page 34 en-us Troubleshooting Issue Cause and troubleshooting There are stubborn white coatings Adjust the sensitivity of the sensors. ▶ on the dishware, inside the →  "Sensors", Page 6 appliance or on the door. Tea residue or lipstick marks on Dishwashing temperature is too low. dishware.
  • Page 35 Troubleshooting en-us Issue Cause and troubleshooting There are removable streaks on Arrange dishware in the upper rack so the tab collecting tray is not obstructed by glasses, glassware with a metallic dishware. appearance and silverware. →  "Loading dishware", Page 20 Items of dishware are blocking the dispenser lid. Do not place dishware or fragrance dispensers in the tab collecting tray.
  • Page 36 en-us Troubleshooting Issue Cause and troubleshooting Refill indicator for rinse aid lights No rinse aid. Add Rinse aid →  Page 17 . Set the amount of rinse aid to be dispensed. →  "Setting the amount of rinse aid", Page 18 Refill indicator for rinse aid does Rinse aid system is switched off.
  • Page 37 Troubleshooting en-us Issue Cause and troubleshooting Appliance stops during the cycle or Upper rack is pressing against inner door and preventing appliance door from being cuts out. closed securely. Check whether the rear panel of the appliance is being pressed in by a power ▶...
  • Page 38: Transportation, Storage And Disposal

    USA: If your dishwasher will be unused for an extended ▶ 1-877-442-4436 period of time in a location that experiences freezing www.gaggenau.com temperatures (vacation home or through a vacation www.gaggenau.com/us/appliances/eshop period), have your dishwasher winterized by an authorized service provider.
  • Page 39: Customer Service

    Customer Service en-us 19.1 Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) You can find the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate. The rating plate is located inside the appliance door. Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly.
  • Page 40 (Please search on the product website for your way for Gaggenau to notify you in the unlikely event of a appliance model and additional documents). Alternatively, safety notice or product recall.
  • Page 41 BSH will repair or replace the stainless steel door if the ¡ door should rust through (excludes labor charges). 21.5 Out of warranty product Gaggenau is under no obligation, at law or otherwise, to 21.4 Repair/replace as your exclusive provide you with any concessions, including repairs, remedy prorates, or Product replacement, once this warranty has expired.
  • Page 42 BSH. 21.7 Obtaining warranty service To obtain warranty service for your product, you should contact Gaggenau Customer Support at 1-877-442-4436 to schedule a repair. 21.8 Product information For handy reference, copy the information below from the rating plate.
  • Page 44 BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614 www.gaggenau.com 1-877-442-4436 © 2023 BSH Home Appliances Corporation...

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