BenQ BL3290QT User Manual

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User Manual

Business Monitor | BL Series

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Summary of Contents for BenQ BL3290QT

Page 1 LCD Monitor User Manual Business Monitor | BL Series...
Page 2: Benq Ecofacts
(Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
Page 3: Product Support
BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
Page 4: Q&A Index
Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware (for models with height adjustment stand) How to adjust the monitor viewing angle? Viewing angle adjustment How to wall mount the monitor? Using the monitor wall mounting kit (purchased separately)
Page 5 Product support Servicing...
Page 6: Safety Precautions
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.
Page 7: Installation
• This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.
Page 8: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)
Caution • The distance between you and the monitor should be 2.5 to 3 times the diagonal width of the screen. • Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.
Page 9: Care And Cleaning
• For replacement of power cord, connection cables, remote control or power adapter, please contact BenQ customer service. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support.
Page 10 • Defects caused by abuse or misuse of the monitor. • Before using the monitor, it is the sole responsibility of the user to check whether the monitor is compatible with local technical standards if the user brings the monitor out of its intended sales area.
Page 11: Table Of Contents
Back view ..........................17 Connections ..........................18 Power delivery of USB-C™ ports on your monitor (BL2790QT/BL3290QT only) ....20 How to assemble your monitor hardware (for models with height adjustment stand) How to detach the stand and the base .................. 26 Adjusting the monitor height ....................
Page 12 Adjusting screen brightness automatically (Brightness Intelligence Gen2) ......43 Enabling color vision accessibility (Color Weakness) ............44 Working with the built-in Noise Cancellation Microphone (selected models only) ..... 44 Working with the Noise Filter Speakers (selected models only)........... 45 Charging the connected device via USB-C™ port (selected models only) ......45 Connecting multiple monitors via MST (Multi-Stream Transport)(selected models only) .
Page 13: Getting Started
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor BL2790QT/BL3290QT BL2490/BL2490T/BL2790/BL2790T BL2790Q Monitor Stand (For models with height adjustment stand)
Page 14 Monitor Stand (For models without height adjustment stand) Monitor Base (For models without height adjustment stand) Quick Start Guide Safety Instructions Regulatory Statements Power Cord (Supplied item may differ by model or region.) Video Cable: HDMI Video Cable: USB-C™ (Optional accessory)
Page 15 Monitor base cover GC01 (Optional accessory, for models with height adjustment stand) Visit www.BenQ.com for the availability of base cover GC01. • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Page 16: Getting To Know Your Monitor
Getting to know your monitor Front view BL2790QT/BL3290QT BL2490/BL2490T/BL2790/BL2790T 10 11 BL2790Q 1. USB-C™ port (for data transfer and power 7. MIC key delivery up to 7.5W) 8. Noise Filter Speaker key 2. USB 3.2 Gen 1 ports (downstream; 9. Low Blue Light Plus key connecting to the USB devices) 10.
Page 17: Back View
Back view BL2790QT/BL3290QT BL2490/BL2490T/BL2790/BL2790T BL2790Q 1. AC power input jack 6. USB 3.2 Gen 1 ports (downstream; connecting to the USB devices) 2. HDMI socket 7. Kensington lock slot 3. DisplayPort socket 8. VESA cover 4. USB-C™ port (for signal transmission and power delivery up to 65W) 9.
Page 18: Connections
The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page (for models with height adjustment stand) (for models without height adjustment stand). BL2790QT/BL3290QT USB peripherals Speakers / Headphone PC / Notebook...
Page 19 BL2490/BL2490T/BL2790/BL2790T/BL2790Q Speakers / Headphone PC / Notebook...
Page 20: Power Delivery Of Usb-C™ Ports On Your Monitor (Bl2790Qt/Bl3290Qt Only)
Power delivery of USB-C™ ports on your monitor (BL2790QT/BL3290QT only) With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power.
Page 21: How To Assemble Your Monitor Hardware (For Models With Height Adjustment Stand)
How to assemble your monitor hardware (for models with height adjustment stand) • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
Page 22 Attach the monitor stand to the monitor base as illustrated. Orient and align the stand arm with the monitor ), push them together until they click and lock into place ( Tighten the thumbscrew on the bottom of the monitor base as illustrated. Gently attempt to pull them back apart to check that they have properly engaged.
Page 23 The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. BL2790QT/BL3290QT BL2490T/BL2790T • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
Page 24 Use the base cover (optional accessory) to hold devices to keep your working space neat with style. Visit www.BenQ.com for the availability of base cover GC01. The device on the base cover is for illustration only and is not provided with the product.
Page 25 7. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.
Page 26: How To Detach The Stand And The Base
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.
Page 27: Adjusting The Monitor Height
Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
Page 28: Rotating The Monitor
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Screen resolution Portrait Right-click the desktop and select from the popup menu. Select Orientation , and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation.
Page 29: Viewing Angle Adjustment
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications on the website for details.
Page 30: Using The Monitor Wall Mounting Kit (Purchased Separately)
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.
Page 31: How To Assemble Your Monitor Hardware (For Models Without Height Adjustment Stand)
How to assemble your monitor hardware (for models without height adjustment stand) • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
Page 32 Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
Page 33 2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
Page 34 5. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.
Page 35: How To Detach The Stand And The Base
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Page 36: Using The Monitor Wall Mounting Kit (Purchased Separately)
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.
Page 37: How To Adjust Your Monitor
How to adjust your monitor The illustrations and the images shown in this document are for your reference. The actual content may vary by the product supplied for you. The control panel BL2790QT/BL3290QT 1 2 3 4 Name Description MIC key Enables / mutes the built-in microphone.
Page 38 BL2490/BL2490T/BL2790/BL2790T/BL2790Q The icon printings may vary by the product supplied for you. Name Description Input key Accesses the source selection menu. Low Blue Light Accesses the setting menu of Low Blue Light Plus. See Plus key Working with Low Blue Light Plus on page 42 for more information.
Page 39: 5-Way Controller And Basic Menu Operations
5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right...
Page 40: Switching The Inputs Quickly (Selected Models Only)
All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Color Mode Standard Brightness...
Page 41: Working With The Quick Menu
Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted. It also provides the access to the main menu. • Press to bring up the Quick Menu. • Press to different settings. •...
Page 42: Choosing An Appropriate Picture Mode (Color Mode)
Choosing an appropriate picture mode (color mode) Your monitor provides various picture modes that are suitable for different types of images. See Color Mode menu on page 50 for all the available picture modes. 1. Press to bring up the Quick Menu. 2.
Page 43: Available Menu Options To Each Color Mode
Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for each color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out. Color Mode Movie / Care...
Page 44: Enabling Color Vision Accessibility (Color Weakness)
1. Press to bring up the Quick Menu. 2. Go to Menu > Eye Care > B.I. Gen2 > ON to enable this function. The performance of Brightness Intelligence Gen2 may be impacted by the light sources and the monitor tilt angle.
Page 45: Working With The Noise Filter Speakers (Selected Models Only)
Working with the Noise Filter Speakers (selected models only) Check The control panel on page 37 for the available controls of the purchased model. The built-in speakers feature the Noise Filter that help filter out unwanted background noises from the speakers during online communication. This feature is recommended for conference calls only.
Page 46: Connecting Multiple Monitors Via Mst (Multi-Stream Transport)(Selected Models Only)
Connecting multiple monitors via MST (Multi-Stream Transport)(selected models only) • Available for models with a DisplayPort output. Check Back view on page 17 for the available ports of the purchased model. • This function is not available on MacBook series products. With connection via the DP-IN and DP-OUT ports, you can output content to one or up to 4 monitors via MST function.
Page 47: Working With A Mac Series Product
Color Mode menu on page 50 for details. • If your monitor supports certain BenQ software, check the software webpage from www.BenQ.com to see if they work on your Mac product. If you have any inquiries about the compatibilities with Mac products, visit Support.BenQ.com...
Page 48: Navigating The Main Menu
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 39 for details.
Page 49: Input Menu
Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 50: Color Mode Menu
Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 51 Item Function Range User Applies a combination of picture settings defined by users.
Page 52: Eye Care Menu
Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 53 Item Function Range Color Adjusts color matching representation for people with color Weakness vision deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red 0 ~ 10 filter. A stronger effect is produced as the value increases. Green Filter Decides the effect produced by the green 0 ~ 10...
Page 54: Color Menu
Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 55 Item Function Range Color Normal Allows video and still photographs to be Temperature viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color.
Page 56: Audio Menu
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 57 Item Function Range Speaker Adjusts the speaker settings. ON / OFF Turns the built-in speakers on or off. Speaker Adjusts the speaker volume. 0 ~ 100 Volume Noise Filter Reduces unwanted background • High noises from the built-in speakers. (selected •...
Page 58: System Menu
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 59 Item Function Range OSD Settings Language Sets the OSD menu language. • English • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
Page 60 Item Function Range Display Mode This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Mode, different Display Mode option is pre-set.
Page 61 Item Function Range Auto Power Sets the time to power off the monitor automatically in • OFF power saving mode. • 10 min • 20 min • 30 min Resolution Sets whether to display the resolution notice of the • ON Notice recommended resolution when a new input source is •...
Page 62: Troubleshooting
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. •...
Page 63 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources.
Page 64 Audio No sound can be heard from the built-in speakers. • Check whether the desired cable to input audio signals is properly connected. See Connect the headphone. on page 23 for details. • Increase the volume (volume may be muted or too low). •...
Page 65: Need More Help
• Check if the input source has been selected to USB-C from Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

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