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en Troubleshooting
Fault
"E:30 / -10" and/or
"E:35 / -10"
lights up.
flashes.
"E:30/-20"
44
Cause and troubleshooting
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 53
There is water in the base trough.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 53
The appliance is leaking.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 53
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 32
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 53
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