Siemens WM16XEH1IL User Manual And Installation Instructions
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Siemens WM16XEH1IL User Manual And Installation Instructions

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WM16XEH1IL
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  • Page 1 Washing machine WM16XEH1IL User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...

  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   41 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 41 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   42 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 42 1.6 Safe cleaning and mainten-...
  • Page 3 15 Intelligent dosing system ..   50 19 Troubleshooting.......    64 15.1 Filling the dispenser .... 50 20 Transportation, storage and 15.2 Dispenser contents .... 50 disposal ........   73 15.3 Basic dosage ...... 51 20.1 Removing the appliance .. 73 20.2 Inserting the transit bolts.. 73 16 Home Connect ......

  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...

  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...

  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.

  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.

  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...

  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 44 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...

  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with a During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.

  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...

  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.

  • Page 15: Removing The Transport Struts

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Removing the transport Remove the four sleeves.

  • Page 16: Connecting The Appliance

    en Installation and connection Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.

  • Page 17: Aligning The Appliance

    Installation and connection en Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- Note: Please read the information in rectly.

  • Page 18: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...

  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.

  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 29 Programme selector...
  • Page 21 Familiarising yourself with your appliance en The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
  • Page 22 en Display Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description Saving the pro- Save a programme → Page 46. gramme Set other programmes → Page 46. Other pro- grammes Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 49 ⁠...
  • Page 24 en Display Display Designation Description Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 25 Display en Display Designation Description Dosage: 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. → "Detergent dosage", Page 44 Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.

  • Page 26: Buttons

    en Buttons Buttons 7 Buttons With the Options button, you can open the sub-menu for additional pro- Buttons gramme settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 29.
  • Page 27 Buttons en Button Selection Description Spin Speed 0 – 1600 rpm Adjust the spin speed or deactivate the spin cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum.
  • Page 28 en Buttons Button Selection Description Options Multiple selection Activate additional programme set- tings. → "Adjusting additional programme settings", Page 46 The additional programme settings can be found in this overview. Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡...
  • Page 29 Programmes en ⁠ i-Dos   ⁠ i-Dos   ⁠ Easy-Iron ⁠ Silent Wash ⁠ Prewash ⁠ Rinse Hold ⁠ Extra Rinse ⁠ Stains ⁠ varioSpeed Max. spin speed 1600 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠ i-Dos   ⁠ i-Dos   ⁠ Easy-Iron ⁠ Silent Wash ⁠ Prewash ⁠ Rinse Hold ⁠ Extra Rinse ⁠ Stains – varioSpeed Max. spin speed 1600 1200 1600 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en i-Dos   – i-Dos   – Easy-Iron Silent Wash – Prewash Rinse Hold – Extra Rinse – Stains – – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes – – – i-Dos   – – – – i-Dos   – – Easy-Iron – – – – Silent Wash – – – – Prewash – – – Rinse Hold – – – Extra Rinse – – – – Stains –...
  • Page 33 Programmes en i-Dos   i-Dos   – – Easy-Iron Silent Wash – – Prewash Rinse Hold – – Extra Rinse Stains – – varioSpeed Max. spin speed – – (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes i-Dos   i-Dos   – Easy-Iron Silent Wash Prewash Rinse Hold Extra Rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35 Programmes en – i-Dos   – i-Dos   – Easy-Iron Silent Wash – Prewash – Rinse Hold – Extra Rinse – Stains – varioSpeed Max. spin speed 1200 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 36 en Programmes i-Dos   i-Dos   Easy-Iron Silent Wash Prewash Rinse Hold Extra Rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 37 Programmes en – – i-Dos   – – i-Dos   – – Easy-Iron – Silent Wash – – Prewash – Rinse Hold – Extra Rinse – Stains – – varioSpeed Max. spin speed – (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 38 en Programmes i-Dos   i-Dos   Easy-Iron Silent Wash Prewash Rinse Hold Extra Rinse Stains – varioSpeed Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 39 Programmes en i-Dos   i-Dos   Easy-Iron Silent Wash Prewash Rinse Hold Extra Rinse Stains – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 40 en Programmes ⁠ i-Dos   ⁠ i-Dos   – Easy-Iron ⁠ Silent Wash – Prewash ⁠ Rinse Hold ⁠ Extra Rinse – Stains ⁠ varioSpeed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)

  • Page 41: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.

  • Page 42: Laundry

    en Laundry Push in the detergent drawer. – Close all zips, Velcro fasteners, hooks and eyes – Tie cloth belts, apron strings, etc. together or use a laundry bag. – Tie together longer drawstrings, and tie cords with solid end- pieces in hoods or trousers –...

  • Page 43: Degrees Of Soiling

    Detergents and care products en Wash new coloured items separately the first time you wash them. 11.3 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡...

  • Page 44: Detergent Recommendation

    en Detergents and care products ¡ Do not mix detergent and fabric ¡ Use dyes sparingly as salt may softener damage stainless steel ¡ Do not use products that have ex- ¡ Do not use bleaching agents in the pired or are highly congealed appliance ¡...

  • Page 45: Basic Operation

    Basic operation en These example values refer to a Example of a manufacturer's standard load of 4–5 kg. instructions for detergent Soiling Light Normal Heavy Water hardness: Soft/medium 40 ml 55 ml 80 ml Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Basic operation 13 Basic operation manufacturer's packaging.

  • Page 46: Setting A Programme

    en Basic operation 13.2 Setting a programme 13.3 Adjusting the pro- gramme settings Set the programme selector to the required programme. Requirement: A programme has → "Programmes", Page 29 been set. → "Setting a programme", Page 46 Adjust the programme settings. ▶ → "Programmes", Page 29 Please follow the information about operating logic → Page 20.

  • Page 47: Loading Laundry

    Basic operation en Press to call up the sub- Open the door. menu for the memory pro- grammes. Make sure that the drum is empty. Load the laundry unfolded into the Select a programme. drum. Press Main menu to call up the Close the door.

  • Page 48: Starting The Programme

    en Basic operation Pull out the detergent drawer. Press Start / Reload Pour in detergent. 13.10 Cancelling the pro- → "Detergent drawer", Page 20 If required, add the care product. gramme Push in the detergent drawer. Once the programme has started, you can cancel it at any time. 13.7 Starting the programme Note: Please read the information in Note: If you want to change the time...

  • Page 49: Switching Off The Appli- Ance

    Childproof lock en Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two Child Lock ▶ buttons for approx. 3 sec. 3 seconds. a The display shows a The controls are locked.

  • Page 50: Intelligent Dosing System

    en Intelligent dosing system Pour liquid detergent and fabric Intelligent dosing system 15 Intelligent dosing sys- softener into the relevant dis- pensers. → "Detergent drawer", Page 20 The optimum quantities of liquid de- Intelligent dosing system tergent and fabric softener are dis- pensed automatically depending on the programme and settings.

  • Page 51: Basic Dosage

    Home Connect  en Notes 15.3 Basic dosage ¡ Please note the safety precautions The basic dosage depends on the in this instruction manual and manufacturer's instructions for the de- make sure that they are also ob- tergent, the water hardness and the served when operating the appli- degree of soiling of the laundry.

  • Page 52: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion

    en Home Connect Connect your appliance to the Call up the Wi-Fi settings on the Home Connect app. → Page 53 mobile device. Connect the mobile device to the 16.2 Connecting the appli- HomeConnect Wi-Fi network and enter the password (key) Home- ance to a WLAN home Connect.

  • Page 53: Connecting The Appliance To The Home Connect App

    Home Connect  en Connect your appliance to the only when your home photovoltaic Home Connect app → Page 53. system can provide sufficient energy or the energy tariff is good. 16.3 Connecting the appli- Requirements ance to the Home Con- ¡ The smart energy system (energy manager) must use the EEBus Initi- nect app ative communications standard.

  • Page 54: Activating Wi-Fi On The Appliance

    en Home Connect Press Start / Reload 16.6 Deactivating Wi-Fi on the a The display shows Delayed start. appliance Press Remote Start. Press and hold Remote Start a If the display shows Flex Start, at least 3 seconds. Flex Start is activated and the ap- Select Wi-Fi on/off.

  • Page 55: Remote Diagnostics

    Basic settings en 16.9 Remote diagnostics Basic settings 17 Basic settings Customer Service can use Remote You can configure the appliance to Basic settings Diagnostics to access your appliance meet your needs. if you contact them, have your appli- ance connected to the Home Con- 17.1 Overview of the basic nect server and if Remote Dia- gnostics is available in the country in...

  • Page 56: Basic Settings

    en Cleaning and servicing Basic setting Description Basic setting Description  content Specify the dis- Software update Install the soft- penser content. ware update. → "Dispenser → Page 54 contents", Network settings Reset the net- Page 50 work settings.  basis Set the basic → Page 54 dosage. energy mngmt. Connect the ap- → "Detergent pliance to the en-...

  • Page 57: Cleaning The Drum

    Cleaning and servicing en Press down on the insert and re- Remove all de- Fresh deposits move the detergent drawer. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately. residue. Keep the appli- This allows the ance door and residual water to detergent drawer...
  • Page 58 en Cleaning and servicing Empty the detergent drawer. Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the Dry the detergent drawer, lid and ▶...

  • Page 59: Descaling

    Cleaning and servicing en Clean the inside of the detergent Open the maintenance flap. drawer housing. Remove the maintenance flap. Push in the detergent drawer. 18.4 Descaling ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance. For this appliance, only use de- ▶...
  • Page 60 en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot.

  • Page 61: Cleaning The Intake Opening In The Rubber Gasket

    Cleaning and servicing en Clean the interior, the thread on Insert the pump cap and screw it the pump cap and the pump hous- on as far as it will go. ing. 90° The handle on the pump cap must The pump cap is comprised of two be in a vertical position.

  • Page 62: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Check the intake opening for Clean the water outlet hose and si- blockages and remove any block- phon connecting piece. ages. Reattach the water outlet hose and secure the connection point using Note: Do not use any sharp or poin- the hose clamp.
  • Page 63 Cleaning and servicing en Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.

  • Page 64: Troubleshooting

    en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 65 Troubleshooting en Fault Cause and troubleshooting The programme does You have not pressed Start / Reload not start. Press Start / Reload ▶ Door is not closed. Close the door. Press Start / Reload to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 49 ▶...
  • Page 66 en Troubleshooting Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 73 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 67 Troubleshooting en Fault Cause and troubleshooting Water is not flowing Ensure that the water inlet hose is not kinked or ▶ in. Detergent is not jammed. being dispensed. The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry.
  • Page 68 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 69 Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 70 en Troubleshooting Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 29 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 71 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 72 en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 51 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 52...

  • Page 73: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 59 Requirement: The drain pump is Detach the hoses. empty. → Page 59 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...

  • Page 74: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.

  • Page 75: Customer Service

    Customer Service en 21.2 AQUA-STOP guarantee Customer Service 21 Customer Service In addition to warranty claims against If you have any queries on use, are Customer Service the seller under the purchase agree- unable to rectify faults on the appli- ment and in addition to our manufac- ance yourself or if your appliance turer's warranty, we offer compensa- needs to be repaired, contact Cus-...
  • Page 76 en Consumption values Consumption values 22 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.

  • Page 77: Declaration Of Conformity

    2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com Length of the wa- 150 cm among the additional documents on ter inlet hose the product page for your appliance. Length of the wa- 150 cm...
  • Page 80 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001491685* 9001491685 (010324)

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