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4.6 What to do if...
Problem
Coffee does not come out
Coffee takes a long time
to be dispensed
The coffee has an acidic
taste
The drip coffee machine
overflows
Only water comes out of
the drip coffee machine
If the problem has not been resolved or in the case of other types of fault, contact
your local technical support centre.
12
12
Cleaning and care
Possible causes
No water in tank.
Scale build-up.
Scale build-up.
Possible
stagnation
coffee in the circuits.
The filter is not positioned
correctly.
The jug is not positioned
correctly on the base.
There is no lid on the jug.
Excessive amount of coffee.
Coffee is too finely ground.
No ground coffee in the
filter.
Solution
Fill the tank.
Perform a descaling cycle.
Perform a descaling cycle.
of
Rinse as described in section
"4.5
Descaling".
Insert the filter correctly in the
filter holder.
Make sure that the jug is
positioned correctly under the
boiler outlet.
Place the lid on the jug.
Place up to a maximum of 5
level scoops of ground coffee
into the permanent filter.
Use ground coffee for drip
coffee machines.
Put the required amount of
ground coffee into the filter.
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