Troubleshooting; Frequently Asked Questions - BON CHARGE DEMI User Manual

TROUBLESHOOTING

My Demi Red Light Therapy Device won't turn on
• Ensure your Demi Red Light Therapy Device is plugged in with the power
switched on at the mains
• Ensure you are using the power cable supplied with your Demi Red Light Therapy Device
• If your Demi Red Light Therapy Device still won't turn on please contact us at
hello@boncharge.com for further assistance
I'm not sure how to use the timer in the control panel
• The "Time" button adjusts the session time in increments of 1 minute,
with a minimum session time of 20 minutes. The time will cycle back
to 1 minute when the display exceeds 20 minutes.
• When the desired session time is selected, it will be shown on the
display.
• Pressing "Play/Pause" will start the session. If "Play/Pause" is pressed
again during the session, the session will pause
• If the timer has been adjusted and the session started, the Device will
recall the newly programmed session time for subsequent sessions

FREQUENTLY ASKED QUESTIONS

How should I use my Demi Red Light Therapy Device?
We highly recommend using your Demi Red Light Therapy Device for ten minute
sessions about 3 inches to 1 foot away from your target area
Do I need to wear eye protection?
Protective goggles have been supplied for your protection.
We recommend wearing these when using your red light Device. We do
not recommend looking directly into the LED lights.
Why does it appear that the Near Infrared lights aren't
working?
Near Infrared light is an invisible frequency of light which our eyes
cannot detect. You can tell if these lights are working as we have
added a dim light in the LED bulbs to show they are functioning.