Troubleshooting; Frequently Asked Questions - BON CHARGE SUPER MAX User Manual

TROUBLESHOOTING

My Super Max Red Light Therapy Device won't turn on
• Ensure your Super Max Red Light Therapy Device is plugged in with
the power switched on at the mains
• Ensure you are using the power cable supplied with your Super Max
Red Light Therapy Device
• If your Super Max Red Light Therapy Device still won't turn on please
contact BON CHARGE at hello@boncharge.com for further assistance
I'm not sure how to use the timer in the control panel
• The "Time" button adjusts the session time in increments of 1 minute,
with a maximum session time of 20 minutes. The time will cycle back to
1 minute when the display exceeds 20 minutes
• When the desired session time is selected, it will be shown on the
display
• Pressing "Play/Pause" will start the session. If "Play/Pause" is
pressed again during the session, the session will pause
• If the timer has been adjusted and the session started, the Device will
recall the newly programmed session time for subsequent sessions

FREQUENTLY ASKED QUESTIONS

How should I use my Super Max Red Light Therapy Device?
We highly recommend using your Super Max Red Light Therapy Device for
ten minute sessions about 3 inches to 1 foot away from your target area
Do I need to wear eye protection?
Protective goggles have been supplied for your protection.
We recommend wearing these when using your red light Device. We do not
recommend looking directly into the LED lights.
Why does it appear that the Near Infrared lights aren't working?
Near Infrared light is an invisible frequency of light which our eyes cannot
detect. You can tell if these lights are working as we have added a dim light
in the LED bulbs to show they are functioning