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Return Authorization Procedure - Krell Industries KAV-300i Owner's Reference Manual

Remote control integrated amplifier
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RETURN AUTHORIZATION PROCEDURE
If you believe there is a problem with
your component,
please contact your
dealer, distributor, or the Krell factory to
discuss the problem before you return
the component for repair. To expedite
service, you may wish to complete and
e-mail the Service Request Form in the
Service Section of our website at:
www.krellonline.com
To contact the Krell Service Department
TEL
203-799-9954
Monday-Friday
9:00 AM to 5:00 PM EST
FAX
203-799-9796
E-MAIL
service@krellonline.com
WEBSITE
www.krellonline.com
KAV-300i
PRODUCT
SERIAL NUMBER
13
To return
this product
to Krell,
please follow this procedure so that
we may serve you better:
1. Obtain
a Return
Authorization
Number
(R/A
number)
and
shipping address
from the Krell
Service Department.
2. Insure and accept all liability for
loss of or damage to this product
during
shipment
to the
Krell
factory and prepay all shipping
charges. Please see the Warranty
page in this manual,
concerning
liability for shipping damage
and
shipping charges.
This
product
may
also
be hand
delivered if arrangements
with the
Service Department have been made
in advance. Proof of purchase may be
required for warranty validation at the
time of hand delivery.
IMPORTANT
Use the original packaging
to ensure
safe transit of this product to the dealer,
distributor, or factory. Krell may, at its
discretion, return this product in new
packaging and bill the owner for such
packaging if the product received by
Krell
was
boxed
in non-standard
packaging or if the original packaging
was so damaged that it was unusable.
If Krell determines that new packaging
is required, the owner will be notified
before this product is returned.
To purchase additional packaging,
please contact your authorized
Krell
dealer, distributor, or the Krell Service
Department.

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