System setup System notes Thank you for purchasing your Altos Workstation. This user guide is intended as a reference for experienced Workstation technicians and helps detail many of the features available in Altos Workstations. For more detailed information about any particular component or software solution, you may consult the technical specifications or the user manual for that application.
Page 3
System component identification Overview: System Overview Supports a single Intel Xeon W-2400 (64L) series processor in Socket E1 LGA4677, with up to 24 CPU Processor Support cores and a thermal design power (TDP) of up to 225W. Chipset Intel PCH W790 Supports up to 512GB of ECC RDIMM and 2TB of 3DS RDIMM with speeds of up to 4800MT/s (1DPC) and 4400MT/s (2DPC) in eight ECC DDR5 (288-pin) SMD DIMM Memory...
Page 6
Rear I/O Rear I/O Ports Description Description Description Description COM1 Port LAN2 (10GbE) Surround Out VGA Port (IPMI only) USB4 (3.2 Gen. 2) S/PDIF Out UID Switch / BMC Reset LAN1 (1GbE) USB5 (3.2 Gen. 2) Line In Button USB6 (3.2 Gen. 2) USB8 (3.2 Gen.
Page 7
Specification introduction: Single Intel ® Xeon ® Sapphire Rapids W-2400 Processor (LGA4677), up to 24Core / 225W TDP Chipset Intel W790 ® RAID SATA RAID 0,1,5,10 (Windows OS only) PCIe RAID 0, 1(Option VROC) Memory 8 DIMMs, 4-Channel, ECC RDIMM up to 2TB , DDR5 up to 4800 MHz •...
Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.
Accessing the System The Chassis has removable side covers for interior access. Caution: Except for short periods of time, do not operate the system without the cover in place. The chassis covers must be in place to allow proper airflow and prevent overheating. Removing the Side Cover Begin by removing power from the system, follow instructions in Section 3.1.
Processor and Heatsink Installation The processor (CPU) and processor carrier should be assembled together first to form the processor carrier assembly. This will be attached to the heatsink to form the processor heatsink module (PHM) before being installed into the CPU socket. Before installation, be sure to perform the following steps below: •...
Page 14
Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. Intel Xeon Processor Intel Xeon W-2400 series CPU (64L, MCC) Processor Carrier Carrier E1B (P/N: SKT-1424L-001B-LTS) For MCC CPU CPU Carrier Assembly (with CPU Seated inside the Carrier) Carrier E1A with Intel Xeon W-2400 series CPU...
Page 15
Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1. Plastic Protective Cover 2. CPU Socket...
Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the Intel Xeon processor. 1. Heatsink with Thermal Grease 2. Processor Carrier 3. Intel Xeon Processor 4. Processor Heatsink Module (PHM) Bottom View...
Page 17
Creating the Processor Carrier Assembly To install a processor into the processor carrier, follow the steps below: 1. Before installation, make sure the lever on the processor carrier is pressed down as shown below. 2. Hold the processor with the LGA lands (gold contacts) facing up. Locate the small, gold triangle in the corner of the processor and the corresponding hollowed triangle on the processor carrier.
Page 18
Assembling the Processor Heatsink Module After creating the processor carrier assembly for Processor Carrier Assembly the processor, mount it onto the heatsink to (Upside Down) create the processor heatsink module (PHM): 1. Turn the heatsink over. If this is a new heatsink, the thermal grease has been pre- applied.
Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it. CPU Socket with Plastic Protective Cover Remove the plastic protective cover from the CPU socket.
Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install it onto the CPU socket: 1. Align pin 1 of the PHM with the printed triangle on the CPU socket. See the left image below. 2. Make sure all four holes of the heatsink are aligned with the socket, then gently place the heatsink on top of the CPU socket.
Page 21
6. Place the fan on top of the heatsink so that the fan shroud and the top of the heatsink are properly aligned. 7. Insert the torx screw into the screw hole on top of the heatsink and use a Torx screwdriver to to tighten the screw.
Page 22
Uninstalling the Fan before Removing the PHM Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and unplug the AC power cord from all power supplies. Then follow the steps below to uninstall the fan: 1.
Removing the Processor Heatsink Module 1. Use a T30 Torx-bit screwdriver to loosen the four screws. You can start with any screw, but make sure to loosen the screws in a diagonal pattern. 2. Press the four rotating wires inwards to unlatch the PHM from the socket.
Memory Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support This motherboard supports up to 512GB of RDIMM and 2TB of 3DS RDIMM with speeds of up to 4800MT/s (1DPC) and 4400MT/s (2DPC) in eight ECC DDR5 (288-pin) SMD DIMM slots. Note: Memory speed support depends on the processors used in the system.
Page 25
General Guidelines for Optimizing Memory Performance • It is recommended to use DDR5 memory of the same type, size, and speed. • The motherboard will support odd-numbered modules (one module installed). However, to achieve the best memory performance, a balanced memory population is recommended.
22110 REV:1.01 below to install the M.2 device. Note: It is strongly recommended that you install an optional Altos M.2 heatsink on the M.2 device. Heatsink Installation (Optional) 1. Remove the thermal pad protective films Heatsink Cover from the cover and the tray of the M.2 heatsink.
Page 28
2280 M.2 Device Installation 1. Locate the pre-installed standoff on the 2280 mounting hole. Remove the standoff screw and set it aside. 2. Using a hex socket screwdriver, remove and then re-install the standoff in 2280 mounting holes. 3. Insert the M.2 device or the heatsink assembly into the M.2 socket at a 30-degree angle and press it down.
2. Insert the M.2 device or the heatsink assembly into the M.2 socket at a 30-degree angle and press it down. Standard M.2 device M.2 device with Altos heatsink 3. Tighten the standoff screw to secure the M.2 device or the heatsink assembly into place. Do not overtighten so as to avoid damaging the M.2 device.
Page 30
4. Remove the screw holding the bracket in place and pull the bracket from the chassis. 5. Install your PCI card or other add-on card into the PCI slot bracket and motherboard. To do this, slide the PCI card (with "L" bracket) into the PCI slot and secure the card to the motherboard. 6.
Storage Drives The P330 F6 supports four internal 3.5" SATA drives installed in a rotating cage. Release Tab HDD Cage Drive Cage The drive cage rotates to access the drives. Rotating the Hard Drive Cage Begin by removing power from the system and remove the side cover Lift the release tab located at the top of the hard drive cage.
Page 32
Release Tabs Removing and Installing 3.5" Hard Drives 1. Begin by removing power from the system and remove the side cover 2. Rotate the hard drive cage outward. 3. Disconnect all of the cables from the hard drive. 4. Press the release tab on the side of the hard drive carrier. 5.
Page 33
Release Tab 6. If a hard drive is already present, pull the sides of the carrier and remove the drive from the carrier. 7. Insert a new drive into the carrier and push the sides of the carrier together. 8. Insert the carrier into the cage. Slide the carrier towards the back of the cage until it clicks into place.
Page 35
Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: ⚫ Near a grounded power outlet. Clean and dust-free ⚫...
Turning on the system After making sure that you have properly set up the system, applied power and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. Press the power button 。 The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appears.
Page 37
Note: If you have gone through the preceding actions and the system still fails to boot, ask your dealer or a qualified technician for assistance.
Turning off the system There are two ways to turn off the Workstation—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other shutdown procedures, refer to the related user documentation. To turn off the system via software: Press <Ctrl>...
Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application. Initial troubleshooting checklist AC power is available at the wall outlet? ⚫...
Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the Workstation, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device.
Specific problems and corrective actions Listed below are specific problems that may arise during the use of your Workstation and their possible solutions Confirming loading of the operating system Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system.
Page 42
Optical drive tray cannot be ejected Insert the tip of a paperclip into the small hole on the optical drive. Slowly pull the tray out from the drive until the tray is fully extended. Optical drive cannot read a disc Do the following: ⚫...
Page 43
If POST does not emit any beep code and characters still do not appear, the display monitor or the video controller may be defective. Contact your local Altos representative or authorized dealer for technical assistance. Note: If POST does not emit any beep code and characters still do not appear, the display monitor or the video controller may be defective.
Notices Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Page 45
Never push objects of any kind into this product through cabinet slots as they may touch ⚫ dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. ⚫...
Page 46
Use the product only with the supplied power supply cord set. If you need to replace the ⚫ power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.
CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. Declaration of Conformity for EU countries Hereby, Altos, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Page 48
List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use. For further information, please contact local office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/implem.htm or the latest country list. Note: The following sections are applicable only to Class A systems FCC notice Class A...
Page 49
Caution Changes or modifications not expressly approved by the manufacture could void the user’s authority, which is granted by the Federal Communications Commission, to operate this computer. Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Need help?
Do you have a question about the BrainSphere P330 F6 and is the answer not in the manual?
Questions and answers