Preparing the Wash Load ................15 Adding Detergents, Softeners and Bleaches..........17 Control Panel ....................19 Programme Table ....................20 Extra Options and Functions ................23 SMART FUNCTIONS LG ThinQ Application ..................26 Smart Diagnosis ....................26 MAINTENANCE Cleaning after Every Wash ................27 Cleaning the Appliance Periodically ..............27 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
Page 4
SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • Cleaning and user maintenance shall not be made by children without supervision. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Page 5
SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
Page 6
• Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
Page 7
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
*1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Cold and Hot Water Inlet Hoses Drain Hose Anti-Rat Cover...
Page 9
INSTALLATION Specifications Model T1385NEHT2 Power Supply 230 V~, 50 Hz Product Weight Approx. 38 kg Dimension(mm) D’ H’ 1310...
INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place.
WARNING serious malfunctioning. Contact your local • This appliance must only be used for domestic authorised LG repairer. household purposes and should not be used • The power plug must be plugged into an with movable home or house.
INSTALLATION Checking the Rubber Seals Connecting the Hose to the Appliance Two rubber seals are supplied with the water inlet hoses. They are used to prevent leaks when Screw the water inlet hose to the water inlet valve the connections to the taps are properly tightened. on the back of the appliance.
INSTALLATION • If the drain hose is too long, do not force the • Turn the adjustable feet clockwise to raise or drain hose further into the drain outlet. This will turn the adjustable feet counterclockwise to cause abnormal noise. lower the appliance.
Page 14
INSTALLATION Stand at the back of the appliance and tilt it inward. Insert the anti-rat cover to the assembling hole at the bottom of the appliance.
OPERATION OPERATION Operation Overview • If the START/PAUSE button is not pressed within a certain time, the appliance will shut off and all settings will be lost. Using the Appliance Before the first wash, select the Normal End of cycle. programme and add a half amount of detergent.
Page 16
OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
Page 18
OPERATION Adding Fabric Softeners • Option washing is not designed to be used with fabric softener dispenser. • Dilute fabric softener with water. Undiluted fabric softener may result in spots that look like oil stain. Adding Liquid Bleaches • Measure and add the recommended amount of fabric softener into the compartment marked with the symbol on the top tub.
OPERATION Control Panel Control Panel Features POWER Button • Press this button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. START/PAUSE Button • Press this button to start or pause a wash cycle. •...
OPERATION • : When a programme is selected, the default time for that programme is displayed. The time can change as options are selected. - The time shown is only an estimate. Several external factors (laundry size, room temperature, incoming water temperature, etc.) can affect the actual time. •...
Page 21
OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
Page 22
OPERATION Pre Wash+Normal Description Use this programme to pretreat immediate stain without handwash. • It is necessary for clothes which could smell bad if they are not washed promptly. Quick Wash Description Use this programme to wash lightly soiled clothes for a short time. •...
OPERATION Extra Options and Add laundry into the drum. Functions You can use the extra options and functions on Press the START/PAUSE button to start the some programmes to customize the cycle. cycle(s). Customising a Washing Programme Add the detergent into the detergent dispenser and close the door.
Page 24
OPERATION NOTE • When the controls are locked, and the remaining time are alternatively shown on the display during the wash while the child lock is engaged. • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.
Page 25
OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Spin only Rinse and Spin Rinse only Wash and Rinse Wash only Press the POWER button. Press the Press the Press the Press the Process...
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
Page 28
MAINTENANCE • If the water is very hard or contains traces of Open the dispenser drawer and add anti- limescale, the filter on the water inlet may be limescale to the main wash compartment. clogged. WARNING Turn off the power and the water tap and then •...
Page 29
MAINTENANCE • Do not leave iron objects (such as clothes pins, Close the lid and then insert the lower part of hairpins, etc.) in the lint filter as they promote the filter into the wash drum. Press the top of rust.
Page 30
MAINTENANCE Remove any foreign objects and fluff inside pump casing and from the filter. Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap. • Securely turn the cap clockwise until it is tight.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
Page 32
TROUBLESHOOTING Symptoms Possible Cause & Solution The load is too small. UNBALANCE ERROR • Add more items to allow the appliance to balance the laundry. Heavy items are mixed with lighter items. • Wash items of somewhat similar weight. The load is out of balance. •...
Page 33
TROUBLESHOOTING Operation Symptoms Possible Cause & Solution Appliance will not Control panel has powered off due to inactivity. operate. • This is normal. Press the POWER button to turn on the appliance. Appliance is unplugged. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off.
Page 34
TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking House drain pipes are clogged. • The appliance pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain.
Page 35
TROUBLESHOOTING Performance Symptoms Possible Cause & Solution Incomplete or no Too much detergent is used. dispensing of • Follow the guidelines provided by the detergent manufacturer. detergent Poor stain removal Previously set stains. • Items that have previously been washed may have stains that have been set.
Need help?
Do you have a question about the T1385NEHT2 and is the answer not in the manual?
Questions and answers