Preparing the Wash Load ................15 Adding Detergents, Softeners and Bleaches..........17 Control Panel ....................19 Programme Table ....................21 Extra Options and Functions ................24 SMART FUNCTIONS LG ThinQ Application ..................27 Smart Diagnosis ....................27 MAINTENANCE Cleaning after Every Wash ................28 Cleaning the Appliance Periodically ..............28 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
• The inlet water pressure must be between 50 and 800 kPa. Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is: T1185NEHT / T1185NEHT2 T1385NEHTG / T1385NEHT2 11 kg 13 kg Installation •...
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SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
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• Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
*1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Cold and Hot Water Inlet Hoses Drain Hose Anti-Rat Cover...
INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place.
Contact your local WARNING authorised LG repairer. • This appliance must only be used for domestic • The power plug must be plugged into an household purposes and should not be used appropriate outlet socket that is installed and with movable home or house.
INSTALLATION Checking the Rubber Seals Connecting the Hose to the Appliance Two rubber seals are supplied with the water inlet hoses. They are used to prevent leaks when Screw the water inlet hose to the water inlet valve the connections to the taps are properly tightened. on the back of the appliance.
INSTALLATION • If the drain hose is too long, do not force the • Turn the adjustable feet clockwise to raise or drain hose further into the drain outlet. This will turn the adjustable feet counterclockwise to cause abnormal noise. lower the appliance.
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INSTALLATION Lay the anti-rat cover so that the word UP is visible. Stand at the back of the appliance and tilt it inward. Insert the anti-rat cover to the assembling hole at the bottom of the appliance.
OPERATION OPERATION Operation Overview • If the START/PAUSE button is not pressed within a certain time, the appliance will shut off and all settings will be lost. Using the Appliance Before the first wash, select the Normal End of cycle. programme and add a half amount of detergent.
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OPERATION Checking the Fabric Care Label • Wash delicates (stockings, underwired bras) in a wash net. This will tell you about the fabric content of your • Close zippers, hooks and strings to make sure clothes and how it should be washed. that these items do not snag other clothes.
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
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OPERATION Adding Fabric Softeners • Do not stop the washer during the first spin for timely dispensing. • Dilute fabric softener with water. Undiluted • Option washing is not designed to be used with fabric softener may result in spots that look like fabric softener dispenser.
OPERATION Control Panel Control Panel Features POWER Button • Press this button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. START/PAUSE Button • Press this button to start or pause a wash cycle. •...
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OPERATION • : When a programme is selected, the default time for that programme is displayed. The time can change as options are selected. - The time shown is only an estimate. Several external factors (laundry size, room temperature, incoming water temperature, etc.) can affect the actual time. •...
OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the Program button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Normal Description Use this programme to wash normal laundry.
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OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
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OPERATION Pre Wash+Normal Description Use this programme to pretreat immediate stain without handwash. • It is necessary for clothes which could smell bad if they are not washed promptly. Quick Wash Description Use this programme to wash lightly soiled clothes for a short time. •...
OPERATION Extra Options and • Press the Process button to select wash, rinse and spin options as desired. Functions Press the POWER button. You can use the extra options and functions on some programmes to customize the cycle. Customising a Washing Press the Process button until the LED lights Programme •...
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OPERATION NOTE • Once this function is set, all buttons are locked except the POWER button. • When the controls are locked, and the remaining time are alternatively shown on the display during the wash while the child lock is engaged.
OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Spin only Rinse and Spin Rinse only Wash and Rinse Wash only Press the POWER button. Press the Press the Press the Press the Process...
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
MAINTENANCE Cleaning the Water Inlet Filter tub. To avoid stains at the top of the tub, wash larger amounts of laundry or use the Tub Clean function regularly. Water inlet filter collects lime or any small objects that may be in water supplied to the appliance. Clean the water inlet filter regularly.
MAINTENANCE Close the lid and then insert the lower part of CAUTION the filter into the wash drum. Press the top of • Clean the lint filter after at least 2 - 3 washes. the filter until you hear a click sound. •...
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MAINTENANCE Remove any foreign objects and fluff inside pump casing and from the filter. Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap. • Securely turn the cap clockwise until it is tight.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
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TROUBLESHOOTING Symptoms Possible Cause & Solution The load is too small. UNBALANCE ERROR • Add more items to allow the appliance to balance the laundry. Heavy items are mixed with lighter items. • Wash items of somewhat similar weight. The load is out of balance. •...
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TROUBLESHOOTING Operation Symptoms Possible Cause & Solution Appliance will not Control panel has powered off due to inactivity. operate. • This is normal. Press the POWER button to turn on the appliance. Appliance is unplugged. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking House drain pipes are clogged. • The appliance pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain.
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TROUBLESHOOTING Performance Symptoms Possible Cause & Solution Incomplete or no Too much detergent is used. dispensing of • Follow the guidelines provided by the detergent manufacturer. detergent Poor stain removal Previously set stains. • Items that have previously been washed may have stains that have been set.
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