Troubleshooting Registration And Telemetry Issues; Attempting To Register The Pill To The Rapt Portal; Validation Code Is Not Appearing On The Pill Captive Portal; No Telemetry Is Being Displayed On The Rapt Portal - KegLand RAPT Pill KL20596 Instruction Manual

RAPT Pill Hydrometer Instruction Manual

Troubleshooting Registration and Telemetry issues

NOTE: ALWAYS Check for new firmware in the Diagnostics screen of the pill captive portal before

attempting to register the pill to the RAPT Portal

Validation code is not appearing on the Pill Captive Portal

If the space for the user/validation code on the Pill Captive Portal is blank then make sure that your
RAPT Pill is connected to your home Wi-Fi network (See Determine whether your RAPT Pill is
connected to Wi-Fi below).
If the Pill is connected to your WiFi network but there is no validation code then navigate to the
Diagnostics screen of the Captive Portal and select Check for new firmware.

No telemetry is being displayed on the RAPT Portal.

The default setting for telemetry is 60 minutes. As a result, you will not see telemetry in the RAPT
Portal right away. Should the telemetry data not appear after 60 has passed you should check the
following:

Determine whether your RAPT Pill is connected to Wi-Fi

If your RAPT Pill is not connected to your home Wi-Fi network it will be unable to send telemetry to
the RAPT Portal.
To check this, plug your RAPT Pill in to power and open the RAPT Pill Captive Portal and Navigate to
Wi-Fi. Check that it shows that the RAPT Pill is connected to your home Wi-Fi network.
You can also check by navigating to Diagnostics and checking that it shows your network's IP address
next to IP (STA).
To connect your RAPT Pill to your home Wi-Fi network, see Connecting the RAPT Pill to your Home
Wi-Fi Network

Check that the Pill firmware is up to date

Connect to the Pill Captive Portal and navigate to the Diagnostics screen. Select Check for new
firmware. I a more up to date firmware is available this will be downloaded and installed.

Check the signal strength

If your RAPT Pill is connected to your home Wi-Fi network and there is no telemetry being received
check that your RAPT Pill has a good signal strength in the area/vessel/chamber you are fermenting
in.
To check the signal strength, log in to the RAPT Portal and click on the information symbol below
your RAPT Pill on the dashboard.
Signal strength is represented on a scale of 0 to -100dbm
www.KegLand.com.au Last Updated 6/12/2023 3:24 PM
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