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c. Dealer shall be responsible for informing the customer of operating procedures, safety precautions
and normal maintenance to help avoid any warranty issues.
d. Promptly inform Chandler Equipment of any possible warranty issues.
e. Dealer is responsible for making every effort to resolve warranty issues in a timely manner.
f. Notify Chandler Equipment on any possible non-warranty issues, such as any modification made to
equipment.
F) Original Chandler
a. Chandler Equipment Company will only warranty equipment that uses Chandler Genuine Parts. Any
equipment that is sold by a dealer with parts other than Original Chandler Genuine parts shall Void
Any and All warranties
G) Replacement Parts Shipping:
a. Chandler Equipment Company shall send Chandler Genuine Parts for warranty replacement.
Chandler Equipment shall NOT warranty any part or parts replaced by the Customer/Dealer that are
not Chandler Genuine Parts.
b. Cost of any part or parts that are replaced by the Customer / Dealer that are not Chandler Genuine
Parts shall be the sole responsibility of the Customer / Dealer.
All replacement parts covered under warranty will be shipped via regular UPS. The cost of any parts
shipped UPS-Next Day Air will be the sole responsibility of the Customer/Dealer.
H) Parts Returns:
a. All parts replaced under warranty will be returned to Chandler Equipment Company within 20 days
of replacement for warranty evaluation. All parts returned for warranty evaluation must be in its
original state free of modifications. Any modifications will result in the warranty claim being denied
and the part or parts returned back to the customer/dealer.
b. Any hydraulic components returned must be assembled (in original state) and with the ports plugged
to prevent any contamination. Any hydraulic component that has been disassembled will VOID the
warranty claim and the part or parts returned back to the customer/dealer.
c. All Returned Parts for warranty evaluation must be clearly tagged with the following information.
I. RMA number
II. Customer or Dealer Name, address, phone number and contact person
III. Equipment serial number
IV. Complete description of problem
I) Misuse or Improper Installation:
a. Any equipment, parts, or components that have been damaged by improper installation or misuse
will NOT be covered under this warranty.
b. Chandler Equipment accepts no responsibility or liability of any kind due to improper installation of
equipment or parts on any product manufactured by Chandler Equipment Company. This includes,
but is not limited to, any damages to personal property, crops, or any other equipment.
Genuine Parts:
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