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10-Troubleshooting
Problem
Automatic adjust-
ment of washing
time.
Spinning fails.
Unsatisfactory
washing result.
Washing powder
residues are on the
laundry.
Laundry has grey
patches.
Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be ac-
tivated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends
without spinning.
Should the error messages reappear even after the taken measures, switch off the appli-
ance, disconnect the power supply and contact the customer service.
10-1
Note: Unlock the door
When the washing machine in a safe state (under the water level below the window
along a certain distance, barrel temperature below 55 °C, the inner barrel did not turn),
may unlock the doors of the machine operation.
28
Cause
• Washing programme duration will
be adjusted.
• Unbalance of laundry.
• Degree of pollution does not agree
with selected programme.
• Detergent quantitiy was not suf-
fi cient.
• Maximum load has been exceeded. • Reduce loading.
• Laundry was unevenly distributed
in the drum.
• Insoluble particles of detergent can
remain as white spots on the laun-
dry.
• Caused by fats such as oils, creams
or ointments.
10.4 In case of power failure
If a power failure cuts an operating wash programme
door opening is mechanically blocked.
To get out any laundry water level should not be seen
A
in the glassy porthole of the door.
Danger of burns!
Waterlevel has to be lowered as described in "Pump
fi lter". Not till then pull lever (A) beneath service fl ap
(Fig.10-1) until the door is unlocked by a gentle click.
Afterwards refi x all parts.
Solution
• This is normal and doesn't af-
fect functionality.
• Check machine load and
laundry and run a spinning
programme
again.
• Select an other programme.
• Choose the detergent acc. to
the degree of pollution and acc.
to manufaturer specifi cations.
• Loose the laundry.
• Perform extra rinse.
• Try to brush the points from
the dry laundry.
• Choose an other detergent.
• Pretreat the laundry with a
special cleaner.
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