No Voice From Callers - Sony MDR-XB50BS Help Manual

Help Guide
Wireless Stereo Headset
MDR-XB50BS

No voice from callers

Check that both the headset and the connected device (i.e., smartphone) are turned on.
Turn up the volume of the headset and the connected device (i.e., smartphone).
Check that output of the BLUETOOTH device is set for the headset.
Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device.
If you are listening to music using the headset, stop playback, press the
Related Topic
How to make a wireless connection to BLUETOOTH devices
Receiving a call
Making a call
4-595-529-11(1) Copyright 2016 Sony Corporation
button on the headset and talk.
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