Customer Care - Haier HCI604TPB3 Instruction Manual

Customer Care

Check the things you can do yourself.
Refer to your User Guide and check:
1 Your appliance is correctly installed.
2 You are familiar with its normal operation.
3 You have read the problem solving section in your User Guide.
If after checking these points you still need assistance, please refer to your
nearest Haier Authorised Repairer.
In New Zealand, if you need assistance...*
Call your retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre:
Toll Free: 0800 372 273 Fax: (09) 273 0656
Email: customer.care@haier.co.nz
Postal address: P.O. Box 58732, Botany, Manukau 2163
If you need service...*
We have a network of independent Fisher & Paykel Authorised Repairers whose
fully trained technicians can carry out any service necessary on your appliance.
Your dealer or our Customer Care Centre can recommend a Fisher & Paykel
Authorised Repairer in your area.
In Australia, if you need assistance...*
Call the Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 729 948 Fax: (07) 3826 9298
Email: customer.care@haierlife.com.au
Postal Address: PO Box 798, Cleveland QLD 4163
If you need service...*
We have a network of qualified Authorised Repairers whose fully trained
technicians can carry out any service necessary on your appliance. Our Customer
Care Centre can recommend an Authorised Repairer in your area.
*If you call or write, please provide: name, address, model number, serial number,
date of purchase and a description of the problem. This information is needed in