Carrier Aritech Reliance XR Series Installation And Programming Manual
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Carrier Aritech Reliance XR Series Installation And Programming Manual

Carrier Aritech Reliance XR Series Installation And Programming Manual

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Aritech Reliance XR Series
Installation and Programming
Guide
P/N 231040 • REV L • ISS 19JUL23

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Summary of Contents for Carrier Aritech Reliance XR Series

  • Page 1 Aritech Reliance XR Series Installation and Programming Guide P/N 231040 • REV L • ISS 19JUL23...
  • Page 2 Warnings and Disclaimers These products are intended for sale to, and installation by, an experienced security professional. Carrier Fire & Security cannot provide any assurance that any person or entity buying its products, including any “authorized dealer,” is properly trained or experienced to correctly install security related products.

  • Page 3: Table Of Contents

    Contents Aritech Reliance XR Series Installation and Programming Guide ... 1 Important information ................ vi Limitation of liability ................... vi Product Warnings ..................vi Warranty Disclaimers................. vii Disclaimer ....................viii Intended Use ..................... viii Advisory messages ..................viii Introduction ..................9 System Capacity ...................9...
  • Page 4 Defaulting Panel ..................30 Defaulting Installer Account ..............31 Getting Connected ................32 Account Access..................32 Method 1: UltraSync+ App ................ 33 Method 2: Web Server ................39 Method 3: DLX900 Management Software ..........42 Method 4: NXX-1820- Keypad..............44 Programming with App / Web Server ..........
  • Page 5 Programming Instructions for Event Lists ..........112 Programming Instructions for Channels ..........114 Programming Instructions for Zone Reporting ........118 Programming Instructions for System Event Reporting ......121 Programming Instructions for Actions ............ 123 Programming Instructions for Action Groups ........125 Programming Instructions for Scenes ............

  • Page 6: Important Information

    Important information Limitation of liability To the maximum extent permitted by applicable law, in no event will Carrier be liable for any lost profits or business opportunities, loss of use, business interruption, loss of data, or any other indirect, special, incidental, or consequential damages under any theory of liability, whether based in contract, tort, negligence, product liability, or otherwise.

  • Page 7: Warranty Disclaimers

    THE EQUIPMENT SHOULD ONLY BE OPERATED WITH AN APPROVED POWER ADAPTER WITH INSULATED LIVE PINS. DO NOT CONNECT TO A RECEPTACLE CONTROLLED BY A SWITCH. THIS UNIT INCLUDES AN ALARM VERIFICATION FEATURE THAT WILL RESULT IN A DELAY OF THE SYSTEM ALARM SIGNAL FROM THE INDICATED CIRCUITS. THE TOTAL DELAY (CONTROL UNIT PLUS SMOKE DETECTORS) SHALL NOT EXCEED 60 SECONDS.

  • Page 8: Disclaimer

    Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. CARRIER ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR OTHERWISE, INCURRED AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT.

  • Page 9: Introduction

    Introduction The Aritech Reliance XR is an advanced intrusion panel with native IP reporting to UltraSync cloud. It has been designed for smartphone access to allow professional installer programming, and end-users’ convenient access. With large expansion capabilities, multi-area mode, wireless expansion, advanced user permissions, advanced schedules, and smart home features, the Aritech Reliance XR is suitable for residential and small commercial applications.

  • Page 10: Aritech Reliance Xr Specifications

    Aritech Reliance XR Specifications Product Codes Product Main description Additional description Aritech Reliance XR Pro Panel /w 8 Hardwired NXX-8-W-AU Aritech Reliance XR Pro Zones, 433/433MHz 80 Bit, Home Automation, metal housing, tamper switch Aritech Reliance XR Panel /w 4 Hardwired NXX-4-W-AU Aritech Reliance XR Zones, 433/433MHz 80 Bit, metal...

  • Page 11: Power Supply Specifications

    Power supply specifications Power supply type For indoor use inside the supervised premises Power supply voltage 13.8 VDC +/- 0.4 V Power supply current 2 A max. at 13.8 VDC +/- 0.4 V Main board consumption Aritech Reliance XR Pro 130 mA at 13.8 VDC +/- 0.4 V Aritech Reliance XR 130 mA at 13.8 VDC +/- 0.4 V...

  • Page 12: General Features

    General features Code combinations From 10,000 (4 digits) to 100,000,000 (8 digits) Aritech Reliance XR Pro From 10,000 (4 digits) to 100,000,000 (8 digits) Aritech Reliance XR Maximum user number: Aritech Reliance XR Pro Aritech Reliance XR User Permissions Onboard zones Aritech Reliance XR Pro 8 (default);...

  • Page 13: Current Consumption

    Current Consumption Current Consumption Current Consumption Product Main description (non-alarm) (alarm) NXX-8-WZ-AU Aritech Reliance XR Pro 130 mA typical 130 mA typical NXX-4-W-AU Aritech Reliance XR 130 mA typical 130 mA typical 175 mA max with 100 mA typical, NXX-1820 Touchscreen keypad sounder and screen on 40 mA in idle mode...

  • Page 14: Fuses

    Fuses Battery 4 A, resettable 12 V aux (combined for J2 BELL+, J2 AUX+, J7 AUX+) 3 A, resettable System LAN (combined for J2 POS, J3 POS) 2 A, resettable Maintenance No regular maintenance needed. System will report servicing when necessary. Installation and Programming Guide...

  • Page 15: System Monitoring

    System Monitoring The system provides monitoring for the following items. Monitoring function Message Cause AC Mains Mains fail Loss of external power supply [1] Battery Battery low Battery low voltage [1] Battery test fail Exhausted battery Battery charger fail Fuse/power output fail Output overload Power outputs Fuse/power output fail...
  • Page 16 R426 Access alarm Door propped E423 Access alarm Door forced R423 Access alarm Door forced E611 Test Start walk test zone E389 Test End zone test E611 Test Walk test zone passed E389 Test Walk test zone failed E383 Zone tamper Tamper R383 Zone tamper...
  • Page 17 E628 Local program End local program E627 Remote program Start remote program E628 Remote program End remote program E607 Test Start walk test mode R607 Test End walk test mode E466 Recent close Technician arrival R466 Recent close Technician left E310 System troubles Ground fault...
  • Page 18 E609 Video Video event E351 Comms fail IP path fault R351 Comms fail IP path fault restore E458 Open Geo fence 1 entered R458 Open Geo fence 1 exited E458 Open Geo fence 2 entered R458 Open Geo fence 3 exited R351 System troubles Power supply fault...

  • Page 19: End Of Line (Eol) Resistors

    End Of Line (EOL) Resistors Installation and Programming Guide...

  • Page 20: Aritech Reliance Xr Pro Layout

    Aritech Reliance XR Pro Layout Aritech Reliance XR Pro Wiring Diagram Installation and Programming Guide...

  • Page 21: Aritech Reliance Xr Pro Terminals

    Aritech Reliance XR Pro Terminals • COM, AUX+ – terminal for aux power to Top to bottom: zones. • Antenna 1 – after the board is installed in • ZONE 1 to 8, COM – terminals to connect the metal enclosure, insert the antenna to zones.

  • Page 22: Aritech Reliance Xr Pro Leds

    Aritech Reliance XR Pro LEDs Top to bottom: • D5 RF – red LED blinks when message sent / received from a 63bit / 80plus transmitter. • D7 LAN – green LED is lit when connected to UltraSync, remains off when not connected to UltraSync.

  • Page 23: Aritech Reliance Xr Layout

    Aritech Reliance XR Layout Aritech Reliance XR Wiring Diagram Installation and Programming Guide...
  • Page 24 Aritech Reliance XR Terminals • OUTPUT 2- – open collector output Top to bottom: switches to ground, follows “any alarm” • Antenna 1 – after the board is installed in action at default. the metal enclosure, insert the antenna • OUTPUT 1- – open collector output with the corresponding icon.

  • Page 25: Aritech Reliance Xr Leds

    Aritech Reliance XR LEDs Top to bottom: • D5 RF – red LED blinks when message sent / received from a 63bit / 80plus transmitter. • D7 ULTRASYNC LAN – green LED is lit when connected to UltraSync, remains off when not connected to UltraSync. •...

  • Page 26: Aritech Reliance Xr Installation

    Aritech Reliance XR Installation Power Requirements The Aritech Reliance XR range of products are to be only powered from an approved Australian power unit source. The Aritech Reliance XR is designed to be used with a 16 VAC 1.5 Amp 24 VA transformer which is included with Aritech Reliance XR panel kits.

  • Page 27: Installing Panel

    Installing Panel 1. The Aritech Reliance XR should be located away from damp areas (e.g. bathrooms, kitchens), away from sources of heat, dust or interference (e.g. air conditioners, washing machines, dryers, refrigerators) and away from external walls. 2. The metal enclosure should be installed with the door opening from the top to bottom. Guides are cut into the enclosure to hold the panel, two on the top and two on the bottom.

  • Page 28: Installing Antennas

    Installing Antennas Several antennas may be provided depending on the model purchased. These include: • Multi-antennas for ITI 63-bit, ITI 80plus. • 3G/4G antennas for WiFi/cellular module • WiFi antennas for WiFi/cellular module Wireless Sensor Antennas If two antennas have been provided: 1.

  • Page 29: Enrolling Modules

    Enrolling Modules New devices such as zone expanders, wireless zone expanders, output expanders, smart power supplies, and keypads need to be enrolled so they can be programmed and supervised. The enrollment procedure discovers the serial number of the new device and adds it to the device database in the panel.

  • Page 30: Defaulting Panel

    3. User 4. Options 5. Scene 3. Tablet Keypads 1. Name 2. Serial Number 3. Area Group 4. Keypad Options 3. Select the category and type. For example, to remove a keypad touch System Devices - Keypad. 4. Touch Device UID (Serial). 5.

  • Page 31: Defaulting Installer Account

    Alternatively, from the web server: 1. Log in to the web server as installer. 2. Click Advanced. 3. Click Shortcut. 4. Enter 910.910 5. Press OK. 6. Log out of panel DLX900 can load default configuration if it can connect to the panel (requires valid download access code).

  • Page 32: Getting Connected

    Getting Connected Once your devices have been cabled and installed, there are four (4) ways to connect to the Aritech Reliance XR system to perform programming: Method 1: via UltraSync+ app – this provides access to the built-in Web Server via a smartphone app.

  • Page 33: Method 1: Ultrasync+ App

    Method 1: UltraSync+ App UltraSync+ is a smartphone app that allows you to: • Check the status of your system • Arm and Disarm areas • Bypass zones • Manage users • Perform system programming Access from the app is disabled by default for security. To allow access these settings must be enabled on your Aritech Reliance XR system: •...
  • Page 34 UltraSync+ is an app that allows you to control your Aritech Reliance XR system from an Apple® iPhone/iPad, or Google Android device. First set up the Aritech Reliance XR Web Server then download this app. Carrier charges may apply and an Apple iTunes or Google account is required.
  • Page 35 Installation and Programming Guide...
  • Page 36 The menu bar is located along the bottom of the app. Touch the Zones icon (last icon with a dot and wireless signals) to view zone status. • Touch Bypass to ignore a zone or touch it again to restore it to normal operation. •...
  • Page 37 Video clips can also be accessed from the History screen. Touch Menu , HISTORY, then change Selected Events to Video. Touch “Press to Play Video” to retrieve the clip from the camera. Once downloaded, you can save or forward the clip. This History screen displays the event log of the Aritech Reliance XR, recording important events and allowing authorized users the ability to audit the system.
  • Page 38 When you log in with the installer account you will have access to the ADVANCED menus for setting up and programming the Aritech Reliance XR. Refer to the Aritech Reliance XR Reference Guide for additional help on the Advanced screen. Troubleshooting If you have trouble connecting to your system using the app, here is a checklist: •...

  • Page 39: Method 2: Web Server

    Method 2: Web Server Aritech Reliance XR has a built-in web server which makes it easier to program using a web browser instead of a keypad. Features include: • Simple forms to set up commonly used features • View system and zone status •...
  • Page 40 Troubleshooting If you are unable to get an IP address in step 3, then your router may not be configured for automatic DHCP or certain security settings may be enabled. • Check your router settings and try again. • On an NXX-1820- touchscreen keypad press Menu – [PIN] – [ENTER] – Installer – Communicator –...
  • Page 41 If it does not: 1. Check cable connections. 2. Check router settings allow Internet access to LAN devices. 3. On the NXX-1820- touchscreen keypad press Menu – [PIN] – [ENTER] – Installer – Communicator – IP Configuration – IP Options. “Enable UltraSync” should be ticked. Connect to Aritech Reliance XR via 4G Cellular and WiFi Router Module An optional 4G Cellular and WiFi Router Module provides dual path reporting over WiFi/Ethernet and 4G.

  • Page 42: Method 3: Dlx900 Management Software

    • Signal Strength should display a value. Check your cellular radio manual for acceptable values. If it does not, check the 4G connection: 1. Check Settings – Network – Enable UltraSync is checked. Alternatively, from a keypad press MENU – Program – Communicator – IP Configuration –...
  • Page 43 For help installing or using DLX900, please read the section “DLX900 Software” starting on page 64. DLX900 supports a variety of connection methods: 1. Local connection over LAN (an Ethernet router is required). 2. Remote connection over UltraSync (panel may be on Ethernet, WiFi, or cellular). 3.

  • Page 44: Method 4: Nxx-1820- Keypad

    Method 4: NXX-1820- Keypad The NXX-1820- is able to access all panel programming features with a valid installer code. 1. Press Menu – [Installer PIN] – [ENTER] – Program. 2. Scroll through the menus using the up and down buttons. Refer to Appendix 3: Advanced Menu Tree on page 137.

  • Page 45: Programming With App / Web Server

    Programming with App / Web Server Most commonly used features can be programmed from the UltraSync+ app by logging into the site and clicking Menu - Settings. The same menus are displayed from the Aritech Reliance XR Web Server under the Settings menu.
  • Page 46 DLX900 access. Log in to the Web Server and go to Settings – Network – Download Access Code. • If reporting to a control room via UltraSync, set Channel 1 to send events to UltraSync. Log in to the Web Server and go to Settings – Channels – Chanel 1 – Format – UltraSync. Installation and Programming Guide...

  • Page 47: Learning Wireless Zones

    Learning Wireless Zones 1. Log in to the Web Server. 2. Enter your username and password, by default this is “installer” and “9713”, then click Sign In. 3. You should now see a screen similar to the one shown below. 4.
  • Page 48 6. Click Learn: 7. Activate the zone. Consult the detector manual for instructions, generally this is performed by opening the detector's case. This will send a tamper signal to Aritech Reliance XR. 8. The screen will indicate the device has been learnt and a serial number will appear. 9.
  • Page 49 Zone Types Table Armed Day Zone Instant Yelping 24 Hour Audible Instant Yelping Entry Exit Delay 1 Entry 1 Yelping Entry Exit Delay 2 Entry 2 Yelping Follower Handover Yelping Instant Instant Yelping 24 Hour Silent Instant Silent Fire Alarm Fire Fire Entry Exit Delay 1 Auto-Bypass Entry 1...
  • Page 50 Entry Exit Delay 1 Auto-Bypass Event Only Silent Entry Exit Delay 2 Auto-Bypass Event Only Silent Instant Auto-Bypass Event Only Silent Event Only Event Only Silent Momentary Key Switch Keyswitch Silent Latching Key Switch Keyswitch Silent CO Detector Instant Four Pulse Y Exit Terminate Event Only Silent...
  • Page 51 Zone Zone Options Zone Reporting Contact Options Normally 130:BA Closed no 151:GA Detected 158:KA 11 High Temp Water 154:WA Leakage 159:ZA 13 Low Temp 158:KH 14 High Temp Fire Alarm 115:FA Pull Station 135:BA 16 Night Mode Final Set 130:BA Door 100:MA 18 Medical...

  • Page 52: Adding A User

    Adding a User The Aritech Reliance XR system supports up to 100 users. Each user is assigned a PIN code and a user number. This allows them to interact with the system. 1. Log in to the Web Server. 2. Enter your username and password. A master code is required to add users, by default this is “User 1”...

  • Page 53: Adding A Keyfob

    5. Click Add. 6. Enter a unique PIN code between 4 and 8 digits. 7. Enter a First and/or Last Name. 8. Select a User Type: • Master users can arm and disarm areas. They can create, delete, or modify user codes.

  • Page 54: Advanced Keyfob Programming

    6. Trigger the keyfob learning function for 2 seconds (on 63-bit keyfobs hold down the arm and disarm buttons, on 80plus keyfobs hold down the Arm + 2 buttons). The screen will show the keyfob has been found and the Serial Number will appear. 7.
  • Page 55 • Tick “No Siren on Police” for Silent Panic, when activated the Aritech Reliance XR will have no indication the panic has been triggered, the Silent Panic event will be sent to the Central Monitoring Station. Please consult with your Central Monitoring Station what action will be taken.

  • Page 56: Configuring Email Reports

    Configuring Email Reports 1. Log in to Aritech Reliance XR. Use an installer or master user account. 2. Click Settings. 3. Click Channels in the drop-down menu. 4. Click “Select Channel to Configure” where the Format is already set to Email. 5.

  • Page 57: Enabling Push Notifications On Smartphone

    Enabling Push Notifications on Smartphone Smartphones with the UltraSync+ app can receive push notifications from the panel when system events occur. You will need to have a: • Fully configured Aritech Reliance XR system that is connected to UltraSync. • Apple IOS or Android smartphone with internet access. •...
  • Page 58 5. Wait for the registration process to complete. Note: A maximum of 13 devices can receive push notifications. Each device will occupy a Channel slot. Each channel will automatically be assigned the corresponding event list number. 6. Optional – select the events to be notified for: a.
  • Page 59 • Check the Aritech Reliance XR has at least one unused channel: log in, click Menu, Settings, Channel, then click the drop down, at least one channel should have a blank Destination. • Check your site is registered for notifications in the app (follow instructions above). •...
  • Page 60 Removing Notifications Follow the steps above and disable the “Push Notifications” option. This will automatically delete your device from the server and Aritech Reliance XR. If you do not have access to the device, the Aritech Reliance XR can be modified to stop sending the notifications: 1.
  • Page 61 4. Click the Channel Number in the drop-down list, your device name will appear. 5. Delete the content of the Destination field. 6. Click Save. 7. Your device will no longer receive notifications from this Aritech Reliance XR and the Channel is available to be reused.

  • Page 62: Reporting To A Control Room

    Reporting to a Control Room 1. Ask Control Room to provision panel in UltraSync Portal. 2. Log in to the Web Server. 3. Click Settings. 4. Click Channels from the drop-down list. 5. Channel 1 is displayed. Change Format to UltraSync. 6.
  • Page 63 Installation and Programming Guide...

  • Page 64: Dlx900 Software

    DLX900 Software DLX900 is a tool for programming Aritech Reliance XR systems. This software is installed on a PC with Microsoft Windows 7, 8, or 10. It features a graphical interface, allowing installers and Central Monitoring Stations to program and manage complex sites. Customer details and all panel programming are stored in a local database on the computer.
  • Page 65 To enable or disable password prompt(s): click Program – Setup – Program Setup. Installation and Programming Guide...

  • Page 66: Navigating The Main Window

    Navigating the Main Window 1. Window Title – displays currently selected customer’s account number. 2. Menu Bar – Program contains settings for DLX900, View turns on/off Toolbar and Status Bar, View also has shortcut to the customer list, Control Panel displays all top-level programming menus for the currently selected customer’s control panel, Devices displays all programmed expansion devices, Download displays connection commands, Tools displays DLX900 database management tools and Diagnostics.

  • Page 67: Customer Window

    15. DLX900 Status – shows a progress bar of read and send commands, Caps Lock, Scroll Lock, Num Lock, and Online/Offline connection state to control panel. Customer Window Each customer must have a unique Account Number. Selecting a Customer DLX900 will load programming for the currently displayed customer in any menus displayed.

  • Page 68: Navigating The Menus

    Navigating the Menus Each menu has a set of common elements: 1. Menu Name – displays the menu name and current customer’s account number. 2. Menu Bar – commands to Send data to the panel, read data from the panel, and Options to restore factory defaults for this menu.

  • Page 69: Control Panel Menu

    Control Panel Menu This menu features all programming locations for the main panel. For supported models, these menus also appear on the left side of the Main Menu. Loading Control Panel Defaults DLX900 can load factory default data for the currently selected customer panel: 1.

  • Page 70: Devices Menu

    Devices Menu The Devices Menu displays all expansion devices including keypads, input expanders, output expanders, power supplies, touchscreen tablets, wireless devices, and keyfobs. Each of these devices may have separate programming stored inside that device. This menu allows you access to those programming locations. Programming is retrieved from all enrolled devices when you perform a Read All.

  • Page 71: Device Info

    Device Info Click Devices – Device Info to show all expansion devices: The Device Info menu allows: • Adding and removing of devices – click Remove Device, Auto Enroll, Manual Enroll, or Add Device under the device category. • Identification of devices – click Turn on / off Buss LED to flash an LED of the specific device.

  • Page 72: Download Menu

    copied to a USBUP and then inserted into a Aritech Reliance XR system to program it without a computer. Download Menu This menu allows you to: • Initiate a connection to the panel. • Disconnect from a panel. • Read all programming, including all connected expansion devices and backup copies where available.

  • Page 73: Sending Data

    2. Connect to the panel. 3. Click the Read All button on the toolbar. Alternatively, from any menu click Read – Read Control to only retrieve panel programming without data stored inside expansion devices. 4. Wait for the progress bar on the bottom right to complete. DLX900 will retrieve data from multiple menus, each will have its own progress bar.

  • Page 74: Tools Menu

    Sending Data from a Selected Menu Programming from a single menu can be sent from DLX900 to the control panel: 1. Select the customer you want to connect to. 2. Connect to the panel. 3. Open the menu you wish to send. 4.

  • Page 75: Programming With Dlx900

    Programming with DLX900 This section of the manual will describe the steps needed to program each feature using the DLX900 software. Selected screen shots of the Aritech Reliance XR Web Server are also included for your reference. Similar screens appear on the UltraSync+ app. Programming Instructions for System Options Goal Program System Options including time and date, tamper, siren, timers, and service...
  • Page 76 2. Select the right Time Zone using the Hours and minutes offset 3. If you wish to update the time and date 4. Go to System and Siren Options 5. Select the settings you want to enable 6. Go to Timers Installation and Programming Guide...
  • Page 77 7. Enter the settings for global timers. Note Entry/Exit times are not here, go to Areas- Area Timers. 8. Go to Maintenance and Test 9. Enter a Diagnostic email interval. This is the number of days to wait before sending an email at the specified time.
  • Page 78 Web Page Installation and Programming Guide...

  • Page 79: Programming Instructions For Permissions

    Programming Instructions for Permissions Goal Create a list of permissions that will restrict users, keypads, and devices to specific parts of the system. Pre-conditions Have programmed or customized Channel Groups, Area Groups, Menus, and Action Groups. Alternatively, you can use the preset groups. Programming Sequence 18.
  • Page 80 Instructions 1. Open Permissions 2. Select the permission number you want to modify 3. Enter a functional name for the permission 4. Select the Groups for each item which will give access to the items selected inside the group. For example, if this permission is assigned to a user, then that user will have access to Arm each of the Areas that are selected inside the Area Group and no others.

  • Page 81: Programming Instructions For Menus

    6. Select the user options that you want to apply to this permission. Descriptions of each item are available in the Aritech Reliance XR Reference Guide. Next • Program Users or Devices Programming Instructions for Menus Goal Create a list of menus that a user or device has access to on the Aritech Reliance XR system. Pre-conditions None.
  • Page 82 Programming Sequence 13. Menus Permissions User - Control Groups - User Name - Permission Options - PIN - User Timers - User Type / Custom 13. Menus 12. Area Groups 11. Permissions 18. Channel Groups 7. Schedules 19. Action Groups 10.

  • Page 83: Programming Instructions For Holidays

    Next • Program Permissions • Assign the Permission to a User or a Device Programming Instructions for Holidays Goal Create a list of holidays to provide or prevent access to the Aritech Reliance XR system on the specific dates. Pre-conditions None.
  • Page 84 2. Select one of the 4 Holidays available 3. Enter a name for the Holidays 4. Enter the start and end date for each holiday you have Next • Program Schedules Example  Office Worker User Permission 1 – All Areas Office Schedule 1 –...
  • Page 85 Easter Sunday 21 April Easter Monday 22 April Anzac Day 25 April Queen's Birthday 10 June Labour Day 7 October Christmas Day 25 December Boxing Day 26 December Open Holidays and program the date ranges. Next, go to Schedules and tick “Holidays 1”: Installation and Programming Guide...
  • Page 86 Then assign that schedule to the User: Installation and Programming Guide...

  • Page 87: Programming Instructions For Users

    Programming Instructions for Users Goal Add/Edit/Remove users from your Aritech Reliance XR system. Pre-conditions • Have programmed or customized Permissions. Alternatively, you can use the defaults. • Have programmed or customized Schedules. Alternatively, you can use the defaults. Notes PIN codes must be unique across the system, no two users can share the same PIN code. PIN codes must be 4 to 8 digits in length.
  • Page 88 2. Select the User number you want to modify with the Left and Right arrow keys on the top right. You can also Search, Add, Copy, and Delete a user by clicking the corresponding button on the toolbar. 3. Enter a first name and/or last name for the user. It is case sensitive and provides the username to log in from the UltraSync+ app.
  • Page 89 8. You can set the start/end date and time for when this user will have access to the system. This can be used to provide temporary user access. If Active is selected on the previous tab, then the end date and time on this screen will be set to maximum. 9.

  • Page 90: Programming Instructions For Zones

    Web Page Programming Instructions for Zones Goal Program zones and add them to Areas. Pre-conditions None. Notes Use defaults for Zone Types and Zone Options to quickly set up your system. Zones can have one or two profiles. The first profile will be active during the selected schedule, it takes priority over the second profile/schedule.
  • Page 91 See the next section for programming custom zones. Programming Sequence 7. Schedules 15. Zone Types 16. Zone Options - Area Armed - Area Disarmed 14. Holidays Zones 4. Areas 12. Area Groups - First Zone Profile - Entry-Exit Times - Second Zone Profile - Area Options - Area Timers 15.
  • Page 92 7. For a standard installation set the schedule to a preset which is 24 hours every day, holidays should NOT be ticked in this schedule. This will enable the first zone profile. If you want the zone settings to change based on a schedule, then select the first schedule here.

  • Page 93: Programming Instructions For Custom Zones

    Programming Instructions for Custom Zones Goal Program zones with advanced customization, including setting zone behavior to follow a schedule or armed/disarmed state. Pre-conditions Program the schedule you want the zone to follow if needed. Alternatively use the defaults. Programming Sequence 7.
  • Page 94 Instructions 1. Go to Zone Type. 2. Go to Zone Options. Installation and Programming Guide...
  • Page 95 3. Select the options you want, the SIA/CID event code can be customized. See the Aritech Reliance XR Reference Guide for a table of codes. 4. Go to Zones. 5. Select a zone number you want to program. 6. Enter a name for the zone. 7.

  • Page 96: Programming Instructions For Areas

    Next • Zones are assigned to one or more Areas using Area Groups. If necessary program Areas and Area Groups, then assign an Area Group to each zone (step 8). Programming Instructions for Areas Goal Program Areas, Entry/Exit Times, Reporting Options, and Area Groups. Pre-conditions Programmed Communicator, Channels, and Channel Groups.
  • Page 97 Programming Sequence 5. Channels 18. Channel Groups 6. Communicator - General Options - IP Configuration - Cellular Configuration - Username - Password 6. Communicator - APN 17. Event Lists - Remote Access - System Event Reporting 18. Channel Groups 4. Areas 12.
  • Page 98 5. For advanced programming you can assign a Schedule and an Area Time Disarm function to occur according to the schedule. Refer to the Aritech Reliance XR Reference Guide for more details. 6. Go to Area Timers. 7. Enter the timers that apply to this Area. 8.

  • Page 99: Programming Instructions For Schedules

    9. Assign the Area an account number and the Channel Group you want this Area to report to. See Programming Instructions for Zone Reporting for more details on how this works. Next • Customize Area Groups if needed. Webpage Programming Instructions for Schedules Goal Create a schedule to provide or prevent access to the Aritech Reliance XR system on the specific dates and times.
  • Page 100 Notes Ticking Holidays in a Schedule PREVENTS access on the holiday dates. Aritech Reliance XR automatically handles schedules that span midnight (e.g. bakers’ hours), do not tick the following day of the AM hours. (See Reference Guide for more details.) Programming Sequence 14.
  • Page 101 5. If you are using the DLX900 software you will be able to see 4 sets of times and days, click the drop-down in the middle to access more. Each schedule can have up to 16 sets of times and days. If you are using an NXX-1820- , press the Up and Down buttons to access the 16 sets of times and days.
  • Page 102 Webpage Installation and Programming Guide...

  • Page 103: Programming Instructions For Arm-Disarm

    Example For example, you could create a 24/7 schedule and then have this schedule follow an action. Next assign a keypad permission this schedule. Now based on what the action does, we can conditionally enable or disable a keypad. This provides a high level of flexibility and multiple sets of rules using actions can be set up like this.
  • Page 104 Instructions 1. Create an Area Group and select the Areas you want to be Armed according to the schedule you will create later. 2. Create an Area Group and select the Areas you want to be Disarmed according to schedule. This can be the same or different as the Area Group you selected above. 3.
  • Page 105 5. Go to the Advanced tab. 6. Select the Permission you created above. If you want a simple Arm-Disarm then leave the Schedule here as Always On. The Schedule selected here is only for the User. It determines when the User is allowed to perform an Arm-Disarm, not when the Arm- Disarm will occur.
  • Page 106 7. Create a Schedule for when you want the Arm-Disarm to occur. 8. Open Arm-Disarm. 9. Select the Arm-Disarm number. 10. Enter a descriptive name for this Arm-Disarm. 11. Enter the User number you created above. 12. Select the Schedule for when you want to automatically Arm-Disarm the system. 13.

  • Page 107: Programming Instructions For Communicator

    Example An office with 3 Areas wants to automatically be disarmed during office hours, and armed out of office hours. We create Schedule 4 Mon-Fri 9am-5pm. Then User 55 with permission to arm and disarm Area 1, 2, and 3 at any time or day. Then each weekday at 9am the system will disarm Areas 1, 2, and 3 as if it were user 55 and report those disarm events (openings) to the communication channels specified.
  • Page 108 Programming Sequence 6. Communicator - General Options - IP Configuration - Cellular Configuration - Username - Password - APN - Remote Access - System Event Reporting 18. Channel Groups Instructions 1. Open Communicator. 2. Select reporting options. 3. Select when you want Aritech Reliance XR to perform an automatic communication test.
  • Page 109 5. Edit IP settings for the Aritech Reliance XR system, if DHCP is enabled on the Aritech Reliance XR and a DHCP server is available, then this screen will automatically be filled • Enable Clock Updates – will keep the time and date correct using the provided Internet Time Server, no manual adjustment will be needed when daylight savings occurs provided the time zone is set correctly in System.
  • Page 110 7. Click Remote Access 8. Edit Remote Access settings for the Aritech Reliance XR system. • Download Access Code – gives access to DLX900 to access the Aritech Reliance XR panel programming. 9. Click System Event Reporting. 10. Select the channel group to send system events (e.g. low battery) Next •...

  • Page 111: Programming Instructions For Ultrasync

    Programming Instructions for UltraSync Pre-conditions 1. At least one user has been given a username and PIN code (see "Programming Instructions for Users" on page 87). 2. Aritech Reliance XR is connected to internet and has been allocated an IP address (see "Programming Instructions for Communicator"...

  • Page 112: Programming Instructions For Event Lists

    2. Under sub-menu 12 - IP Options, tick the box “Enable UltraSync”. 3. Go to Menu 22 - UltraSync. 4. Enter a new 8-digit Web Access Passcode. All zeros will disable UltraSync remote access. 5. Enter the required details into your device/software. This includes the Aritech Reliance XR serial number, Web Access Passcode, and a valid Username and PIN code.
  • Page 113 Notes If an event message is enabled in an Event List, then the Channel will attempt to deliver it. If an event message is not enabled on the Event List, the Channel will not attempt delivery even if the message has been sent to it. Event List set up for push notifications is automatically performed by the UltraSync+ app when required.

  • Page 114: Programming Instructions For Channels

    Example In this example we have created two lists: Critical and Informational. This allows us to selectively deliver event messages to different destinations. We open up Event Lists and enter the name “Critical”. We tick Alarms, Alarm Restores, Bypass and Bypass Restore, and AC Fail Reporting. Then we click to Event List 2 and enter the name “Informational”.
  • Page 115 Next Channel must be a higher value than the current Channel Number. Circular loops are not permitted. Take note of the Sequence Attempts under Communicator – System Event Reporting (6.11.2). This is the number of times Aritech Reliance XR will attempt the sequence of Channels you set up in this section.
  • Page 116 2. Enter an Account Number up to 8 digits, hex values are accepted. 3. Select the Format of the communication channel, this will automatically use the settings programmed for that Format in the Communicator menu. If reporting to a control room via UltraSync, this must be set to “UltraSync”. 4.
  • Page 117 10. Once you have programmed each channel and backup channel(s) you have completed this section. Check or edit Sequence Attempts under Communicator – System Event Reporting (6.11.2). 11. Go to Channel Groups. Here you will group channels together so selected event messages will be sent to multiple destinations at the same time.

  • Page 118: Programming Instructions For Zone Reporting

    After failing Channel Attempts on the last back up channel, Aritech Reliance XR will go back to the first Channel in the chain Report Attempts = 2 Zone 3 in Alarm Menu 5 – Channels Area sends account number and event to Channel 1 Channel 2 Channel Group...
  • Page 119 • Channels and Channel Groups must be programmed (see "Programming Instructions for Channels" on page 114). Notes Each zone may be allocated to multiple Areas through an Area Group. Events will be sent to the lowest numbered Area in the Area Group. A zone may have a Second Zone Profile, when this becomes active all events will be sent to the Area Group programmed in the second profile.
  • Page 120 2. Go to Area Reporting. 3. Enter an account number. 4. Select a valid Channel Group. 5. Done. All zones that are a part of that Area will now report to the selected Channels within the Channel Group. Installation and Programming Guide...

  • Page 121: Programming Instructions For System Event Reporting

    Example Menu 3 – Zones Zone 3 in Alarm Area Group = 1 Zone sends alarm to Area group Menu 5 – Channels Menu 12 – Area Groups Channel 1 Channel 2 Area Group 1 Control Room 1 Control Room 1 Event List = 1 Event List = 1 Area 1...
  • Page 122 Take note of the Sequence Attempts under Communicator – System Event Reporting (6.11.2). This is the number of times Aritech Reliance XR will attempt the sequence of Channels you set up in this section. Programming Sequence 17. Event Lists 5. Channels 18.

  • Page 123: Programming Instructions For Actions

    Example After failing Channel Attempts on the last back up channel, Aritech AC Fail Reliance XR will go back to the first Channel in the chain. Sequence Attempts = 2 Menu 6.11.1.1 Menu 5 – Channels Channel 1 Channel 2 System Event Control Room 1 Control Room 1...
  • Page 124 Actions can be used without programming an Action Result. For example, outputs are controlled by setting them to monitor an action, when the Action State is true the output state will follow. Programming Sequence 8. Actions 19. Action Groups Events to be monitored Instructions 1.

  • Page 125: Programming Instructions For Action Groups

    7. Enter the Event Range for the selected Category. For example, if you want to select Areas 1-4 then set the Event range Start=1 and End=4. 8. Select Event 2 logic and repeat for the remaining events. 9. If you want to program an action result, click the Result tab. 10.
  • Page 126 Programming Sequence 8. Actions 19. Action Groups 11. Permissions - Control Groups - Permission Options - User Timers 13. Menus 12. Area Groups 18. Channel Groups x. Action Groups 10. Devices 1. User - User Name - PIN - User Type / Custom 11.

  • Page 127: Programming Instructions For Scenes

    Next • Assign Action Group to a Permission. • Assign Permission to a User or Device. Programming Instructions for Scenes Goal Create a scene that performs multiple functions when a certain condition is met. Pre-conditions The schedule you want the Scene to follow needs to be programmed. Notes User 99 will be reported for alarm system control events.

  • Page 128: Programming Instructions For Outputs

    Instructions 1. Open Scenes. 2. Select Event Type and the Area. 3. Select the Schedule that will determine when this Scene is active. 4. Now program the sequence of actions that you want to happen. Example When Exit Delay 1 is running in the Office Area, set Camera 1 to start recording. Programming Instructions for Outputs Goal Turn an output on or off according to an Action.

  • Page 129: Combining Actions With Schedules

    Notes See Aritech Reliance XR Reference Guide for more details on Actions. Write/Plan out on paper what you want to create. This makes it easier to set up Actions and associated settings. Actions can be used without programming an Action Result. For example, outputs on Aritech Reliance XR are controlled by monitoring an Action State, no Action Result needs to be programmed.
  • Page 130 This functionality is achieved by going to that Schedule and selecting Follow Action Number. Take care when combining multiple schedules and actions as troubleshooting can get confusing. Always check and test functionality a single step at a time. Users and Zones can have multiple levels of permissions, be sure to check that each permission level is always appropriate.

  • Page 131: Arming And Disarming Your System

    Arming and Disarming Your System You may arm and disarm areas from a NXX-1820-keypad. Only users with an authorized user code (Level 2 user) will be allowed to use the Aritech Reliance XR alarm system. Users with no valid user code (Level 1 user) do not have access as defined by EN 50131-3.

  • Page 132: Arm Your System In Night Mode

    This indicates the alarm system is set in Instant Stay Mode. Arm Your System In Night Mode Enter a valid PIN code with Stay permissions to unlock the screen. To arm in Night Mode touch the Stay or Stay + button a total of three times until the icon is red and displays “Night Mode”: Touching the Night Mode button again will cycle the system back to Stay Mode.

  • Page 133: Walk Test

    Depending on how your system is programmed, the control room may receive the corresponding event. Check with your control room to determine what action will be taken. If silent alarm is enabled, then the keypad will not display any signs that the panic button was pressed.

  • Page 134: Appendix 1: System Status Messages

    Appendix 1: System Status Messages Various messages may appear on the Status screen of Aritech Reliance XR Web Server and UltraSync+ app. System • AC power fail – The security system has lost its electricity power. May take up to 5 min to clear once power restored.
  • Page 135 • Chime is set – This zone is part of the chime group. • Is not secure – This zone is not closed. • Fire alarm – This zone has triggered a fire alarm. • Tamper – This zone has triggered a tamper alarm. •...

  • Page 136: Appendix 2: App And Web Error Messages

    Appendix 2: App and Web Error Messages Various error messages may appear in the Aritech Reliance XR Web Server and UltraSync+ app. Advanced/Settings Configuration Menus • "You must select a Menu before you can scroll" – An attempt was made to scroll up or down from the top-level menu.

  • Page 137: Appendix 3: Advanced Menu Tree

    Appendix 3: Advanced Menu Tree Users Panel Device Number 13. Menus System Download Access Code Menu Number System Clock Callback Server Menu Name General Options Download Options Menu Selections System Timers System Event Reporting 14. Holidays Siren Options System Channel Holiday Number Service and Test Options Attempts...

  • Page 138: Appendix 4: Troubleshooting

    Appendix 4: Troubleshooting Connecting to the site with UltraSync+ app If you have trouble connecting to your system using the app, here is a checklist: • Check the serial number, web access passcode, user name and PIN codes match those in the Aritech Reliance XR. •...
  • Page 139 Viewing Cameras on Touchscreen If 7” WiFi Secondary Touchscreens are installed, check: • Panel arming/disarming is possible. This confirms if the touchscreen is enrolled correctly with the panel and that the WiFi network is working. • Cameras are accessible from the UltraSync+ app, the video preview and live stream should work.

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