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SMART FUNCTIONS
24
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Feature
Smart Diagnosis
If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
NOTE
• The application is subject to change for product
improvement purposes without notice to users.
Installing the LG ThinQ
Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Smart Diagnosis
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1
Open the fridge door.
2
Close and open the fridge door 5 times within
8 seconds.
NOTE
• If you do not close and open the door 5 times
within 8 seconds, the time will be reset. Then you
have to close and open the door 5 times again.
3
If the buzzer sounds 4 times, open the freezer
door and hold the phone near the speaker
hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
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