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LG ThinQ Application
This feature is only available on models with the
or
logo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
• Smart Diagnosis™
−This function provides useful information
for diagnosing and solving issues with the
appliance based on the pattern of use.
NOTE
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
Smart Diagnosis™ Feature
This feature is only available on models with the
or
logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
SMART FUNCTIONS
19
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
1
Open the refrigerator door.
2 Hold the mouthpiece of your phone in
front of the speaker that is located on the
right hinge of the refrigerator door．
3 Press and hold the Freezer temperature
button for three seconds while continuing
to hold your phone to the speaker.
4 After you hear three beeps, release the
Freezer temperature button.
5 Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
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